578 Terry Fox Drive, K2L 4G8 Ottawa, Canada
#28 of 56 hotels in Ottawa
Guests' ChoiceBased on 162 hotel reviews
8.3Cleanliness
8.9
Comfort
9.0
Location
8.8
Facilities
8.6
Staff
9.3
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 2 May 2024
Mirella
CanadaPeople closing doors and talking loud no respect for fellow guests.
The location
Stayed in May 2024
Reviewed: 1 May 2024
Tuy
CanadaThe toilet lid and cover needs to be fixed.
The breakfast was just OK. The location was a little bit convenient.
Stayed in April 2024
Reviewed: 18 April 2024
Scott
CanadaNothing
Great location
Stayed in April 2024
Reviewed: 8 April 2024
Keith
United KingdomNot keen on using disposable plastic cutlery
A good range of choice.
Stayed in April 2024
Reviewed: 15 March 2024
Brian
CanadaAlthough the King bed was nice, it was a little bit hard.
Stayed in March 2024
Reviewed: 2 March 2024
Cheryl
CanadaNothing to complain about!!
Very comfort and clean and in close proximity to the 417. Included, a lovely breakfast !
Stayed in February 2024
Reviewed: 22 February 2024
Christopher
CanadaStaff were very helpful.
Stayed in January 2024
Reviewed: 1 January 2024
Stephen
CanadaI feel I paid too much. Might have done better booking directly and getting CAA discount.
Excellent breakfast. Bit noisy due to kids and parents attending a nearby hockey tournament.
Stayed in December 2023
Reviewed: 29 December 2023
Syed
CanadaRoom was smaller
Location is closed to Highway
Stayed in December 2023
Reviewed: 21 November 2023
Pauline
CanadaThe pool was not warm. It could be a little warmer.
The location was great, the staff was amazing, the bed was comfortable and the breakfast was delicious.
Stayed in November 2023
Reviewed: 18 October 2023
Brent
CanadaI'm not a fan of continental breakfast
Location was easy to get to.
Stayed in October 2023
Reviewed: 14 October 2023
Ian
CanadaThe door between our room and the neighbouring room was not sealed as well as I would normally expect. Although closed and locked, we could see light coming from under the door and hear conversation and television from the adjacent room.
Clean room. Comfortable bed. Parking was convenient. The complimentary breakfast was reasonably generous. Staff were friendly. Attractive location and setting.
Stayed in October 2023
Reviewed: 27 September 2023
Hoover
CanadaOn whole everything was good. Hard place to get in and out of. Took us a few days to figure out the best route.
The breakfast was very limited. Not much to choose from. We ate there the first morning and then went some where else to eat a full breakfast.
Stayed in September 2023
Reviewed: 25 September 2023
Woodley
CanadaI would like to see a $10.00 to $20.00 reduction in our second night as we did not get room cleaned the second day. We were informed of this on check in and expected it, however to stay in the room a second night without room cleaned for the second stay and not get a reduced rate is baffling. We obtained a very clean room and I think it would be more of an incentive for guests not to have the room cleaned on the second or third night if there was a reduced cost. If we had asked for the room to be cleaned, would the price be the same? That is the reason I’m suggesting a reduced cost, as the cleaners would be able to concentrate on checkouts and not second night guests. Wouldn’t stop me from staying in a Fairfield hotel again, but would make it more appealing.
Very quiet and convenient for our purpose, which was to astender a concert. Staff extremely pleasant and helpful.
Stayed in September 2023
Reviewed: 16 September 2023
Mrs
CanadaWould have liked to have more vegetarian choice in the breakfast.
Easy access, free parking, clean.
Stayed in September 2023
Reviewed: 13 September 2023
Martial
CanadaLike I have said in previous reviews of Fairfield sites is that some of them, this one included, need updating. In our room which was spacious the ceiling light fixture was missing it’s cover and the door to the room stuck so it had to be forced closed. The mattress and pillows definitely need to be replaced at this property. They have run their course. Breakfast was missing fruit and I feel it needed a few more selections. Hotels these days are expensive to stay in so I think there should be a bit more bang for your buck.
Well we were upgraded to a King Suite which was a nice touch. It was conveniently located to the venue we were attending. Staff was very welcoming and friendly. Breakfast was ok for a buffet style. Bathroom was nicely renovated . Nice big shower with dispenser bottles and a grab bar this time. The King suite was spacious.
Stayed in September 2023
Reviewed: 10 September 2023
Ghislaine
CanadaThe room was spacious and there was a big shower instead of a bath and I prefere that 🚿👍
Stayed in September 2023
Reviewed: 8 September 2023
Zaporozhets
CanadaExactly what you would expect of the hotel by the stadium. Quiet, spacious, fresh and clean
Stayed in September 2023
Reviewed: 4 September 2023
Michelle
CanadaExpensive for a one night stay.
Good location. Nice shower. Breakfast included.
Stayed in September 2023
Reviewed: 2 September 2023
Shakeel
CanadaShould have a sofa bed for children
Breakfast pool and parking
Stayed in September 2023
Reviewed: 27 August 2023
Barbara
CanadaThe room was a little chilly.
Clean and modern. Bathroom was lovely and the shower was great.
Stayed in August 2023
Reviewed: 13 July 2023
Samiei
CanadaThe pool was really dirty as if no one had cleaned it for six months At 8:45 morning, the breakfast table was empty. No eggs, no bread, no fruit. There was no recharge
Stayed in July 2023
Reviewed: 17 June 2023
Brian
Canadait was fine; basic
-convenient location -was able to get in a little early
Stayed in June 2023
Reviewed: 12 June 2023
Linda
CanadaA little noisy from other guests (sports teams) but quieted down at a respectable time
Location is great for anything going on at Canadian Tire Place, shopping at the Tangor Outlet or travelling in and out of Ottawa
Stayed in June 2023
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