I understand it's a heritage building, but it doesn't look very well maintained. No soundproofing, you hear everything. Every night, we tried to sleep with a drill-like sound. We were told it was from the heat pump due to the air conditioner running. We woke up at 7.30 every morning to the smell of food coming into our room.

The staff was so nice and helpful.

Stayed in September 2023

Dusty, used tissue in couch, bedroom blind broken and couldn't close, dead flies around, no off-street parking available, tv unplugged (behind cabinet- initially thought it just didn't work), dishes wet and some dirty in kitchen. Management offered to clean room next day after hearing complaints - people came in and replaced towels but didn't clean.

Room was comfortable enough and spacious. Gardens were lovely.

Stayed in July 2023

Nothing

The location was amazing! The room was amazing! The food was amazing! The staff was amazing! Jake helped us out and gave us great restaurant and things to do recs! It was an exceptional experience. Thank you!

Stayed in August 2023

From the website, it appeared that we would be staying in the beautiful main building, but we were placed in the middle, smaller building. The bed, though large, was very soft and had a large bulge down the center which prevented my husband and I from sleeping comfortably. The air conditioner was set quite warm and we were unable to leave the patio sliding door open because the screen was torn right across and the bugs were coming in. I don't mind making my own bed and I don't need fresh linens everyday, but we were there 4 nights, and not once did a cleaning person come in to empty the garbage from the bathroom or check to see whether we had soap, shampoo, or toilet paper. Additionally, there was neither bottled water nor a coffee machine in the room. At $1600 for 4 nights, I found this overly expensive for what was offered.

The B&B is located in a lovely area of Charlottetown, easy walking distance downtown to all restaurants, pubs, shopping and coffee spots. The property is pleasant looking, 3 grand old buildings all joined across one block.

Stayed in August 2023

Bathroom and shower

Stayed in August 2023

There was nothing I disliked

Great location, spacious room and private bathroom.

Stayed in August 2023

The staff made the stay just perfect very friendly and inviting felt like home. The location and grounds exceeded our expectations, we will definitely be staying here again. Thank you for a truly memorable stay.

Stayed in July 2023

Beautiful hotel! The staff were very friendly and accommodating and our stay was wonderful

Stayed in July 2023

Nothing. It was all really, really nice.

There is a lot to like about this property. Let's start with the staff! They were so efficient and helpful, we had to check in VERY late due to flight issues and we were sent a video on how to do that. Breakfast was fresh and delicious. The bed was the most comfortable I have slept in, in a long time. The room, albeit a bit on the smaller size, was beautiful and very clean.

Stayed in July 2023

Restroom in the dining area needed some attention. I should have made a note of accessibility requirements as there was no elevator.

Room was clean, comfortable and well appointed. Everything worked well. Breakfast was excellent...simple, fresh ingredients, well prepared.

Stayed in July 2023

The suite was spacious and the breakfast and lounge area were unique and quite nice. The breakfast were excellent. Jake was an excellent host.

Stayed in June 2023

We loved all the old fashioned decor, the design of the space inside and the garden outside was beautiful. Made for a wonderful stay.

Stayed in June 2023

The room isn’t sound proof and we could hear the people above us

We loved the location- we could walk every where we needed to go while enjoying the sites of downtown. We could eat out at the local restaurants, have a drink and not worry about driving- we brought our dog, which was an added bonus. The Inn had so much history, the grounds were well kept, lots of seating outside on the deck or in a gazebo on the property. We definitely would go back. My only suggestion would be if breakfast was included in the price of accommodations- but not a deal breaker.

Stayed in May 2023

No hot water on 2nd morning!! No access to coffee/tea in building onsite. Dim doorway to room enterence, thus, could not find key hole for key. Bed was very squeaky and mattress was very uncomfortable.

Garden was very nice. Wish we had a room in any other of the buildings. They looked far better than the one we were in.

Stayed in May 2023

We LOVED our stay! Fairholm will have us booking boutique inns for every future trip! The owners were lovely and helpful. The property was so comfortable and absolutely beautiful, thank you for preserving history in these buildings.

Stayed in April 2023

It seemed that it wasn't open ready yet

No breakfast.

Stayed in April 2023

No concerns or issues.

The staff service was great. Very friendly and informative. Great contact and was able to check in early. Beautiful rooms. I didn't breakfast, but the Expresso machine was great! Loved my room, classic, but with a touch of modern.

Stayed in February 2023

our first room had an odour that was quite strong. We had to be moved to a new room each night. Packing and unpacking each day was inconvenient for enjoying our days in Charlottetown.

Stayed in September 2022

Perfect

Stayed in September 2022

very confusing to stay and find your way around. not very friendly for mobility issues. very loud to sleep. even the water pipes were loud.

loud, allergies acted up due to dust and musty conditions.

Stayed in September 2022

A better sign at roadside to find hotel easier

Location was great for exploring Charlotte town

Stayed in August 2022

wonderful stay and fantastic breakfast! staff are friendly and helpful

Stayed in September 2022

Rented a king apartment. Beautiful suite, had a nice balcony off the living room. We’ll appointed and terrific staff, friendly and welcoming. Will definitely stay here again and recommend to friends travelling to Charlottetown

Stayed in September 2022

It was hard for my husband getting up and down the stairs! We we’re on the top level!

The location was perfect, the staff were great! We went to see the play at the confederation centre!

Stayed in August 2022

It is past time to look at deferred maintenance and the property is in need of deep cleaning. It is a great historic inn(s) near the downtown heart of Charlottetown with a wonderful staff, but on the tired side. Our king size bed was welcome (although too soft to our liking) and it was nice to have 2 sitting chairs in the small room and very small bath. All this said, our booking was last minute and we likely got the last available room at Fairholm and even in the city!

Breakfast offerings are good and the dining space works well with a nice ambiance.

Stayed in September 2022