1 First Canada Avenue, K7K 6W2 Kingston, Canada
#20 of 30 hotels in Kingston
Guests' ChoiceBased on 640 hotel reviews
7.5Cleanliness
8.2
Comfort
8.1
Location
8.3
Facilities
7.6
Staff
8.3
Value for money
7.5
Free WiFi
8.3
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End of dialog contentReviewed: 24 May 2024
Kristine
CanadaFamily friendly place to stay. My kids loved having breakfast here.
Stayed in April 2024
Reviewed: 23 May 2024
Bonnie
CanadaWould like to see more seating outside
Easy check in. Room ready when we arrived. Quiet. Walking distance to restaurants and shopping. 10 mins to downtown or hospitals.
Stayed in May 2024
Reviewed: 4 May 2024
Stevens
United StatesPool needs update, maintenance. We wanted to laundry but tge desk had no quarters and there was not a change machine.
Was ok. The pancake machine was fun.
Stayed in April 2024
Reviewed: 3 May 2024
Ingrid
CanadaVery clean , quiet
Stayed in April 2024
Reviewed: 1 May 2024
Bonnie
CanadaClose to restaurants. Was clean. Was allow to have room early. Staff listen and completed tasks as asked
Stayed in April 2024
Reviewed: 29 April 2024
Nancy
CanadaWe had some issues with the TV in the room and couldn't get it to work in the morning. Reported it to the front desk at check-out and was told that I should have called the front desk to complain. I am not a complainer and it wasn't important at that point in time as we were leaving. I guess I thought that the front desk would have made a note for someone to check it out....maybe he did but I didn't see that. I'm sure the guest will take care of that.
Hotel is clean, staff are friendly, amenities are good, hotel is close to everything I needed, lots of restaurants close by and breakfast is good..
Stayed in April 2024
Reviewed: 27 April 2024
Dawn
CanadaThe outside of the property is getting old and could use a refurb
The manager brought me breakfast every morning because I have a disability and cannot get up by the time breakfast is over. Thank you Cassandra!
Stayed in April 2024
Reviewed: 26 April 2024
Dawn
CanadaOlder property
Breakfast, check in, help with my luggage
Stayed in April 2024
Reviewed: 19 April 2024
Matthew
CanadaOlder tvs
Clean
Stayed in April 2024
Reviewed: 12 April 2024
Partridge
CanadaThe pool ceiling and general facility needs a lot of repairs, it looks run-down and old.
The pool was deep and there was a hot tub. Breakfast was included. The room was clean and comfortable and staff was polite and helpful. The tv had good cable.
Stayed in April 2024
Reviewed: 8 March 2024
Eileen
CanadaWe enjoyed the pool and hot tub. The environment in the pool area is needing some repairs to the walls and roof.
The breakfast was fine Would have been nice to have a hot egg option and maybe bacon
Stayed in March 2024
Reviewed: 3 March 2024
Ronald
CanadaPillows were not comfortable, very soft
Was renovated
Stayed in March 2024
Reviewed: 26 February 2024
Vanessa
CanadaWe found a big beetle on the ceiling and a daddy long legs in the bathroom :( The pool area needs a refresh as the ceiling is peeling in some spots.
This place was fairly close to where we needed to be, and very affordable! And breakfast was included :)
Stayed in February 2024
Reviewed: 10 February 2024
Bill
Canadano table with couch, so no where to put computers or drinks. TV signal was horrible, totally horrible. Shower taps are placed so that you are hit with cold water.
Stayed in February 2024
Reviewed: 29 December 2023
Allen
CanadaNothing. All was good.
Convenient to the lobby and parking.
Stayed in December 2023
Reviewed: 18 December 2023
Denis
CanadaA bit dated rooms, bathroom had a little water damage around the fan but not terrible.
So clean! They took great pride in keeping everything clean. The breakfast area never even had a crumb around. Public washroom was cleaner than mine at home. And the staff was so kind and helpful! Well done!
Stayed in December 2023
Reviewed: 26 November 2023
Shaherazad
CanadaThe breakfast was minimal, no frills, the morning receptionist did not greet us as we walked by and was aloof. Whilst checking out did not even bother to ask me how my stay was or even smile. Asking for a printed copy of my bill was almost like he was going over and above his job description.
Conveniently located, checked in at 5.00 p.m., Jeet, the receptionist, was very polite and efficient. The room was a little further than what I am used to but easy to get to.
Stayed in November 2023
Reviewed: 11 November 2023
Lgnarvaez
ColombiaThe pool is nice, temperture, though it looks old
Breakfast could offer scrambled eggs
Stayed in October 2023
Reviewed: 4 November 2023
Pierreb78
FranceBreakfast is not bad but usual/basic
Pool with jacuzzi, ok for kids Clean and spacy room Close to restaurants (Montana's BBQ is good !)
Stayed in August 2023
Reviewed: 30 October 2023
Louie
CanadaThere could’ve been more items on the breakfast Buffett
Stayed in October 2023
Reviewed: 22 October 2023
Tan
SingaporeStaff deducts hotel fees twice without pre information about it. When ask, they told that the 2nd deduction is just a deposit on hold. Will return upon check out.
Located not far from the highway. Manage to get tickets for the Harbour cruise within two days. There is also self laundry available.
Stayed in October 2023
Reviewed: 15 October 2023
Sherry
CanadaLocation
Stayed in August 2023
Reviewed: 11 October 2023
Stephen
CanadaHottub was dirty.
Staff was friendly, pool warm, premises and hotel was clean.
Stayed in October 2023
Reviewed: 10 October 2023
Alison
CanadaThe walls are thin I could hear the person in the next room snoring. The pool area needs some renovations, cracked ceiling, pool needs some up keep.
The room was clean, and the furnishings were updated, and no smells. Staff were friendly. Good location no issues. Breakfast was fine. Nice pool hours to 11 pm. They advertised that there was an adult swim from 10 to 11 pm however a small child came in with their family around 10 pm. I would stay here again.
Stayed in October 2023
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