449 Rue Sainte-Helène, H2Y 2K9 Montréal, Canada
#7 of 134 hotels in Montréal
Guests' ChoiceBased on 383 hotel reviews
9.0Cleanliness
9.6
Comfort
9.5
Location
9.7
Facilities
9.1
Staff
9.5
Value for money
8.7
Free WiFi
8.6
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End of dialog contentReviewed: 28 April 2024
Shu
United StatesThe bathroom area was cold when you come out of the shower.
Location was amazing and the building is beautiful.
Stayed in April 2024
Reviewed: 22 April 2024
Keng
MalaysiaNothing
This hotel is near the metro and also access to the Montreal underground city. The staff is friendly and helpful. The service is great and everything is clean.
Stayed in April 2024
Reviewed: 21 April 2024
Samir
CanadaNone
Great location wonderful hotel Don’t hesitate to book it
Stayed in March 2024
Reviewed: 20 April 2024
Jean
United StatesExtremely professional Staff with impeccable manners. The Room was spotless.
Stayed in March 2024
Reviewed: 19 March 2024
Martin
SpainExpensive
Beautiful
Stayed in March 2024
Reviewed: 18 March 2024
Sebastiaan
NetherlandsIf you do not like this hotel you should stay home
Great rooms, friendly staff, great breakfast and ideal location for old Montreal
Stayed in March 2024
Reviewed: 9 March 2024
Mary
United StatesEasy access friendly staff and simple valet
Stayed in March 2024
Reviewed: 4 March 2024
Ellen
United StatesRoom lighting was not optimal, but we made it work. Room felt dark most of the time, but gray weather didn’t help! Was fine.
Everything was to our liking. Staff was excellent…courteous and attentive. Room was comfortable, spacious and well-supplied. Location was good for us.
Stayed in March 2024
Reviewed: 3 March 2024
Ianknowles
CanadaI didn't like that we only stayed one night!
Everything was great, large comfortable room, amazing breakfast, good service. Couldn't fault them on anything.
Stayed in March 2024
Reviewed: 27 February 2024
Celine
CanadaThe bed was too soft and the smell of the dry cleaning of the bedsheets was too strong.
I was upgraded in a suite, very spacious and clean. Great staff, very welcoming and accommodating.
Stayed in February 2024
Reviewed: 24 February 2024
Tracy
United StatesThe staff were exceptionally helpful and lovely. Beautiful rooms, well appointed, roomy and comfortable.
Stayed in February 2024
Reviewed: 20 February 2024
Enakai
United StatesNothing.
I loved the classic architecture! Our room had a lovely terrace with spectacular views. Rooms were spacious and comfortable. We were within walking distance of the Notre Dam Basilica and walked to the museum of fine arts. Close to lots of fine dining and cool bars. Very polite and welcoming reception staff and our breakfast was on point. Loved this place will be back
Stayed in February 2024
Reviewed: 20 February 2024
Mary
United StatesI was not a fan of having the main bedroom and the bathroom being in one large space and would rather have a part wall separating the two. The toilet is in a separate room but if someone gets up in the night its hard to not hear them if they turn on the water at the sink or light to see. Also, it can be a bit noisy at night outside. The strange think is that booking on their website directly is generally always more expensive than booking on a third party site and their "specials" do not add any value than if I booked separately.
Location is very good as easy to get to old and new montreal. The staff were wonderful and the hotel is very clean. I love the decor in the room (modern and very nice).
Stayed in February 2024
Reviewed: 17 February 2024
Shawn
United StatesThe location was perfect. There were lots of interesting places to go within walking distance. The staff was incredibly friendly and attentive. The rooms were extremely comfortable - especially the beds.
Stayed in February 2024
Reviewed: 15 February 2024
Lydia
United StatesThe lobby could be more cozy . Too sterile and needs more armchairs around fireplace .
The deluxe studio was one of the best hotel rooms we’ve ever stayed in. Super spacious and super comfortable bed. Breakfast was amazing !
Stayed in February 2024
Reviewed: 23 January 2024
Dana
United StatesThe Breakfast. And the decor of the lobby area.
Stayed in December 2023
Reviewed: 20 January 2024
Renee
United StatesPrivate parking is a challenge. Valet is essentially required (unlimited in/out) but expensive. Certainly not a reflection on service (was great) but be aware.
Spacious, modern, clean. generous morning breakfast, served (no buffet).
Stayed in January 2024
Reviewed: 5 January 2024
Arthur
United StatesVery few amenities. On second attempt to book for a separate trip, no real effort to welcome a returning guest
Boutique, lovely hotel in great location. Nice breakfast
Stayed in November 2023
Reviewed: 1 January 2024
Chris
AustraliaThe stairs at entry are steep, if you have large luggage. Staff are friendly and helped with bags of course. I recommend popping into reception to ask for help first!
Classy hotel, large studio with modern bathroom and tub. Quiet area, on the historic gaslight lamp street, great walking distance to most locations. Lobby, table service, and bar with fireplace and sitting area are chill and comfy. Five Guys is down the street and are super fast, tasty diner style grub. Breakfast is amazing, if it is included in your booking.
Stayed in December 2023
Reviewed: 31 December 2023
Noah
United StatesNa
Na
Stayed in December 2023
Reviewed: 30 December 2023
Nick
AustraliaOnly steps to get into hotel lobby from street
Great location, roomy
Stayed in December 2023
Reviewed: 30 December 2023
Brit
United StatesA magical place. Would stay here again and again.
Stayed in December 2023
Reviewed: 11 December 2023
Johanna
United StatesCan’t think of a thing.
Excellent service, beautiful room, perfect location to explore Old Montréal, best coffee. Great recommendations for dining,
Stayed in December 2023
Reviewed: 1 December 2023
Jochen
United KingdomGreat hotel. Very friendly and helpful staff. Great rooms and excellent breakfast
Stayed in November 2023
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