463 Belleville Street, V8V 1X3 Victoria, Canada
#12 of 44 hotels in Victoria
Guests' ChoiceBased on 825 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.6
Facilities
8.6
Staff
8.9
Value for money
7.9
Free WiFi
8.9
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End of dialog contentReviewed: 12 December 2023
Jellis
CanadaThe coffee in the room was horrible and the young fellow at the pool and gym facility was a bit rude. The courtyard coffee was way to expensive for breakfast.
I liked the beds and the rooms. The lobby and the gingerbread display. We liked the location.
Stayed in December 2023
Reviewed: 10 December 2023
Sonia
CanadaRooms are a bit dated, nowhere to easily plug in the kettle, or personal electronics.
Staff were great and the location is excellent. Our room light didn't work but maintenance were responsive and soon fixed it. Having a full gym is also nice, so many hotels have limited equipment but this has an athletic club.
Stayed in December 2023
Reviewed: 7 December 2023
Joan
CanadaI liked everything!
All of it! From check in to check out
Stayed in December 2023
Reviewed: 7 December 2023
Cristian
CanadaEverything perfect.I recommend this hotel
Stayed in November 2023
Reviewed: 5 December 2023
Alex
Canadaoverpriced breakfast
nice room. friendly staff
Stayed in December 2023
Reviewed: 5 December 2023
O’neill
CanadaCity View of the Victoria Inner Harbour
Stayed in December 2023
Reviewed: 4 December 2023
Christy
CanadaCheck in time at 4pm is really late, the lobby area was very busy all the time, it felt a bit awkward going to the pool as it is not exclusive to Hotel guests
The location is excellent, nice amenities, staff was great
Stayed in December 2023
Reviewed: 2 December 2023
Maguire
CanadaRooms were very dated, sofa bed was really uncomfortable, tv was really glitchy, and most channels don't work, it was both my children's birthday so I asked just for a special happy birthday note for them in the room. Instead we were given a certificate for one free dessert which is kind but it was both kids birthdays so we didn't use it. The pool was on the other side of the building which was a challenge with two children alone.
Location is amazing, all the employees are very nice, and accommodating rooms are big and the building itself is gorgeous
Stayed in November 2023
Reviewed: 30 November 2023
Gail
CanadaGreat location. Great staff.
Stayed in October 2023
Reviewed: 27 November 2023
Karen
United StatesNot enough chargers for I phones
Great location
Stayed in November 2023
Reviewed: 27 November 2023
Julie
CanadaParking should be included. Also my duvet did not have a cover so hopefully the whole thing gets washed.
This hotel is located in the perfect location to walking everywhere, the views are amazing and I love the athletic club. The facilities are top.
Stayed in November 2023
Reviewed: 27 November 2023
Karen
United StatesDidn’t have updated plugins for phones
Good location
Stayed in November 2023
Reviewed: 27 November 2023
Dennis
United StatesFirst room they gave us didn’t work out for us and they easily moved us to another room.
Hotel in convenient location- directly across the street from the ferry terminal for the Black Ball ferry from the United States. Very nice rooms and friendly staff
Stayed in November 2023
Reviewed: 26 November 2023
Mhuff
United StatesRoom size, location and amenities
Stayed in November 2023
Reviewed: 24 November 2023
Penny
CanadaTV turned on at 6:30 am. Room heated to 25.5 deg and could not change the temperature. Slept with door open because it was too hot.
comfortable, clean, great location
Stayed in November 2023
Reviewed: 24 November 2023
Brian
CanadaHad to leave too soon!
Super location, great room, excellent harbor view!
Stayed in November 2023
Reviewed: 19 November 2023
Jeff
United Statesarrogant bartender
staff helped us with early check in
Stayed in October 2023
Reviewed: 16 November 2023
Kevin
CanadaThe bed were pretty stiff. The Athletic club needs a MAJOR update with that facility!
We stayed on the forth floor with a harbour view. It was nice and clean, the view was awesome because the harbour is so busy with float planes and boats. Nice to watch.
Stayed in November 2023
Reviewed: 16 November 2023
Dianne
AustraliaNothing
The building was superb & the location was fabulous. Our Suite had beautiful views over the city & Ocean & the room was immaculate.
Stayed in November 2023
Reviewed: 16 November 2023
Skozel
United StatesNothing .. everything and everyone was great
Excellent location in proximity to Ferry and to downtown. We caught the Hop on/off bus across the street and walking to downtown shopping and restaurants was 5-7 minutes.
Stayed in October 2023
Reviewed: 15 November 2023
Brent
CanadaBeing over charged.
Thinking that the amount Booking.com quoted would be the amount charged by the hotel. Unfortunately this was NOT the case.
Stayed in November 2023
Reviewed: 12 November 2023
Yoan
United StatesThe room is too small for the price, everything else was very good
The location, the staff who attended us and the pool were excellent
Stayed in October 2023
Reviewed: 12 November 2023
Jayden
CanadaNoisy guests.
Great location.
Stayed in November 2023
Reviewed: 11 November 2023
Tanner
CanadaThe staff; matresses; pool. In general...great.
Stayed in November 2023
Reviewed: 9 November 2023
Donna
CanadaFront Desk staff was very friendly and provided us a free upgrade to a room with a view of the harbour. It was a lovely break for us. Bed was really comfortable and room was well arranged. We enjoyed a glass of wine on the balcony before heading to the theatre close by. After the show we had a drink in the hotel bar. Again, staff were very friendly and service was excellent.
Stayed in November 2023
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