612 Victoria Street, L0S 1J0 Niagara on the Lake, Canada
#12 of 54 B&Bs and Inns in Niagara on the Lake
Guests' ChoiceBased on 83 B&B reviews
9.7Cleanliness
9.9
Comfort
9.8
Location
9.6
Facilities
9.7
Staff
9.8
Value for money
9.6
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 June 2024
Tracey
United KingdomNothing
The property was spotlessly clean, and beautifully decorated. The breakfast was fantastic, and the host Nicky was wonderful.
Stayed in May 2024
Reviewed: 29 May 2024
Martin
United KingdomNothing.
Nicky was a fantastic host. We had a very warm welcome from her when we arrived and she was very helpful when we were planning how best to use our time in the niagara area. The breakfast was home made, beautifully presented and excellent quality. It was a shame that our travel timetable only allowed us to stay 1 night! Thank you, Nicky.
Stayed in May 2024
Reviewed: 12 May 2024
Shawn
CanadaEverything was perfect. This was the BEST B&B we have ever stayed at.
Breakfast was always 5 star as was the hostess, Nikki. The B&B was spotless and upon arrival we were welcomed in and offered a cup of tea. Nikki’s warmth and friendliness is genuine. She definitely takes pride and goes above and beyond to make sure her guests are happy. She pays attention to the little details. The accommodation was within walking distance to NOTL which was ideal and her recommendations for things to do and places to eat are bang on. Her helpfulness and advice about the area made for a very enjoyable holiday.
Stayed in May 2024
Reviewed: 8 April 2024
Patrick
United KingdomBeautiful place. Wonderful breakfast. Comfortable bed. Clean and welcoming place and the most amazing hospitality from the best hostess you might ever come across. Our stay was made exceptional. Highly recommend.
Stayed in April 2024
Reviewed: 8 December 2023
Joanna
CanadaFantastic breakfast.
Stayed in November 2023
Reviewed: 19 November 2023
Ruth
United StatesNothing to report
Great neighborhood. Clean home. Very comfortable.
Stayed in October 2023
Reviewed: 31 October 2023
Ab
NetherlandsCoffee/tea making equipment on the room would be nice, although our host made warm water available and did her best to accomodate us.
Great location in Niagra-on-the-Lake. Very nice room and excellent breakfast made by a very friendly host. Also nice terras/deck in beautiful garden. Great to relax in the evening!
Stayed in October 2023
Reviewed: 22 September 2023
Joe
United StatesI can't think of one thing.
Everything was great. The host went out of her way to please us. The food was fantastic
Stayed in September 2023
Reviewed: 15 September 2023
Lynda
United StatesThe Best Hostess Ever. She couldn’t do enough for us. Everything was immaculate and orderly. She did not hover and was always pleasant. Anyone would be pleased to stay at Graystone.
Stayed in September 2023
Reviewed: 27 August 2023
Natalie
United StatesNothing
House was exceptionally clean. Great location for our concert at Jackson Triggs winery.
Stayed in August 2023
Reviewed: 26 August 2023
Carol
United StatesBreakfast was delicious, prepared by Nicky and presentation was 5 star! The dining table was set beautifully and the croissants, scones, fruit and creative French toast cups couldn’t be any better! Graystone’s accommodations were very convenient to Queen Street for dining and shopping. The location is quiet and the bed was very comfortable. Everything was exceptionally clean! Nicky is passionate about life and it shows how she treats her guests. She strives for excellence. We wouldn’t think of staying anywhere else!
Stayed in August 2023
Reviewed: 3 August 2023
Gail
United StatesBeautiful flowers on outside back deck
Stayed in August 2023
Reviewed: 30 July 2023
Bonnie
United Statesnothing
Nicky was a lovely hostess. the house was immaculate and the breakfast was delicious !!
Stayed in July 2023
Reviewed: 26 July 2023
Paul
United StatesThere was literally nothing not to like.
Comfortable and spacious bed and bath, lovely deck with table overlooking gorgeous garden, friendly and attentive host, great location within walking distance of downtown and theaters and easy drive to vineyards and parks, excellent and creative breakfast every day. We would definitely go back to Graystone.
Stayed in July 2023
Reviewed: 24 July 2023
Kellie
AustraliaN/A
Immaculate, extremely comfortable and warm home away from home. Just a short stroll to the Main Street.
Stayed in July 2023
Reviewed: 15 July 2023
Bob
CanadaYou exceeded all expectations!
Breakfast was fabulous! The presentation was A1!! Thanks again for you kindness and attention to every detail. The birthday cupcakes were so thoughtful, and the wine and Anniversary Card were so appreciated.
Stayed in July 2023
Reviewed: 6 July 2023
Donald
United StatesIt would have been nicer if the house was closer to the main shopping area.
Nicky, our host, could was very friendly and helpful. The house was beautiful and welcoming. The breakfast was great, including arranged fresh fruit and homemade pastries. It was a pleasure meeting our host's daughter who is studying for her MCAT's to get into medical school.
Stayed in June 2023
Reviewed: 4 June 2023
Nikki
United StatesNicky is a wonderful cook and enthusiastic host
Stayed in June 2023
Reviewed: 13 May 2023
Denise
United KingdomGraystone B&B was a lovely place to stay with a host who went above and beyond in all that she did. Extremely friendly and helpful all of the time. Breakfast was exceptional as well.
Stayed in May 2023
Reviewed: 8 May 2023
Cathy
Canadawarm, welcoming host. Delicious and hearty breakfast.
Stayed in May 2023
Reviewed: 1 May 2023
Cathy
CanadaLovely hostess, incredible breakfast, comfy sitting area, very clean, and good location.
Stayed in April 2023
Reviewed: 27 April 2023
Cathy
CanadaFood - breakfast was amazing, cleanliness and friendly host went over and above ensuring our stay was comfortable and that we had everything we needed
Stayed in April 2023
Reviewed: 27 March 2023
Robert
United StatesNothing to add here
Everything was exceptional....meals, comfort and location was fabulous. Breakfast each day was absolutely wonderful. Could not ask for anything better!
Stayed in March 2023
Reviewed: 5 December 2022
James
CanadaThe pillows were too hard for us.
The breakfast was superb, prepared with a love of what she was doing!
Stayed in December 2022
Mundelein, USA
Buenos Aires, Argentina
Champex, Switzerland
Cedar City, USA
Vrhovine, Croatia
Špindlerův Mlýn, Czech Republic
Megali Ammos, Greece
Lezhë, Albania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content