290 Crocker Crescent, ON K6V 0E3 Brockville, Canada
#3 of 11 hotels in Brockville
Guests' ChoiceBased on 591 hotel reviews
8.9Cleanliness
9.4
Comfort
9.3
Location
9.0
Facilities
9.1
Staff
9.3
Value for money
8.7
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 May 2024
Janet
CanadaClean. Quiet.
Stayed in May 2024
Reviewed: 21 May 2024
Esha
CanadaGreat place to stay over while travelling. Mr Karan Sharma was on duty when we stayed, and he was extremely kind and helpful. Breakfast had a nice variety. Gym & pool were nice additions. We strongly recommend this place for the price.
Stayed in May 2024
Reviewed: 6 May 2024
Melissa
CanadaN/A
Proximity to where we were going. It had restaurants close by and it had everything we needed.
Stayed in May 2024
Reviewed: 29 April 2024
Renata
FranceI don’t like eating off paper plates or using plastic cutlery but this is becoming more common.
I stayed 10 days. Very comfortable beds, easy check-in/check out. Rooms are quite large with coffee/tea kettle, microwave and fridge. Room is cleaned every 2 days, although if you need anything such as new towels or would like your room cleaned, it’s no problem at all. Reception staff are very professional, and friendly. There are free amenities near the reception desk if you forgot anything such as toothbrush, cream, feminine hygiene products, razor and shaving cream, etc. There is always coffee available by reception, different roasts, decaf or tea. Very handy. Breakfast is good - variety of warm and cold breakfast options. Fresh fruit and yogurt, make your own waffles station.
Stayed in April 2024
Reviewed: 21 April 2024
Eric
CanadaThere was nothing here that we did not like.
Very nice, clean modern location. The manager(Kamal Sharma) who checked us in was super friendly even giving us suggestions of where we might go for dinner. The room was clean and bright and ours had a walk-in shower. Breakfast was very good. Lots of variety and the hot food was fresh and plentiful.
Stayed in April 2024
Reviewed: 21 April 2024
Todd
CanadaBeds are high.
Clean and modern.
Stayed in February 2024
Reviewed: 20 April 2024
Mr
CanadaN/a
Secret tip, ask to be booked on the main floor left of the lobby. I had a great room away from the kids at a hockey tournament and easy access to the pool.
Stayed in March 2024
Reviewed: 19 April 2024
L
CanadaIn room coffee needs improvement. I do not like to go out “in public” first thing in the morning which is why i like coffee in the room. It’s not drinkable and the cream and sugar supplies are waaaay to little.
Location great for me. Did not go to breakfast see below.
Stayed in April 2024
Reviewed: 14 April 2024
Kobzik
CanadaView of shopping centers
Hallways and rooms were clean
Stayed in April 2024
Reviewed: 9 April 2024
Nadim
CanadaWe missed breakfast because we confused the timing.
The location was great, and the local businesses and shopping were easily accessible. The staff was super friendly and helpful.
Stayed in April 2024
Reviewed: 17 March 2024
Iskra
CanadaThe only thing was that there wasn't an option to open the window for fresh air.
Everything was fantastic!
Stayed in February 2024
Reviewed: 11 March 2024
Andrea
CanadaBetter pillows
Stayed in March 2024
Reviewed: 28 February 2024
Jeanette
CanadaThe only thing I would say is that there is no fan in the washrooms. It gets quite steamy in there, and it would be nice to have a fan to keep the humidity down.
We were welcomed back. This is the 2nd time we've stayed at this hotel, and it was nice that the staff remembered us. Margaret in the kitchen was fabulous. She made sure that my 6 children were fed and full. Karan at the front desk was very pleasant and also remembered us. We will definitely come back again.
Stayed in February 2024
Reviewed: 22 February 2024
Annette
United StatesThe rooms were clean and the breakfast was good.
Stayed in February 2024
Reviewed: 21 February 2024
Karmen
CanadaThe breakfast and smiling face. The staff of front desk should take a leave when has caught a cold
Stayed in February 2024
Reviewed: 17 February 2024
Gordon
CanadaI should have booked directly with hotel and saved $12.
Ease of entry/checkin. Close to the highway. Very clean.
Stayed in February 2024
Reviewed: 15 February 2024
Todd
CanadaBeds are too high. Seniors had a difficult time
Clean and modern
Stayed in February 2024
Reviewed: 12 February 2024
Lisa
CanadaMy kids enjoyed the breakfast and the pool.
Stayed in February 2024
Reviewed: 12 February 2024
Regan
CanadaThe bed wasn’t too comfortable but otherwise we loved our stay
Loved the hotel it was our first time booking a hotel so it was a learning experience, and the staff was extremely helpful and pleasant
Stayed in February 2024
Reviewed: 27 January 2024
Carvajal
CanadaClean rooms, good customer service. Convenient location.
Stayed in January 2024
Reviewed: 27 January 2024
Carvajal
CanadaClean room and amenities
Stayed in January 2024
Reviewed: 11 January 2024
Carvajal
CanadaGood customer service and the rooms clean.
Stayed in January 2024
Reviewed: 10 January 2024
Brandon
CanadaBreakfast could have been a little better.
Stayed in the king room. Very nice and very comfy bed and pillows.
Stayed in January 2024
Reviewed: 2 January 2024
Kelly
CanadaThe hotel room was really hot...couldn't adjust the temperature in the room. It was 24.7 so it was a bit uncomfortable to sleep. Tried several times but other then that it was a great stay.
Everything was great, the breakfast was amazing. So many options to choose from.
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content