69 Union Street, K0K 2T0 Picton, Canada
#13 of 23 hotels in Picton
Guests' ChoiceBased on 158 hotel reviews
8.2Cleanliness
8.9
Comfort
8.5
Location
8.9
Facilities
8.2
Staff
8.2
Value for money
8.1
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Sheri
CanadaThe only comment....maybe the air conditioning could have been going before we arrived....but once we figured it out....it cooled the room down and all was good.
Communication was great. Breakfast coupons were appreciated for both mornings and we enjoyed each. Location was perfect for walking around Picton. Appreciated the bottle water in the fridge. Sitting around the pool was nice too.
Stayed in May 2024
Reviewed: 25 May 2024
Janinek
CanadaWe received 12 email reminders of our stay. This is way too much and got annoying. Also we found the instructions very lengthy and not clear (yet the combination number to enter is very easy). Surprisingly, our instructions also included those for the cleaners. Over a week before arrival we asked for an early check-in and it took a number of emails and calls before before we could get an answer, but thankfully the day before we received a positive response to accommodate us.
The breakfast was delicious: we both had eggs and coffee (we received a coupon for a specific restaurant nearby). However, the restaurant was full so we had to wait half an hour. Also, the coupon did not cover the entire cost (no big deal, just $10 extra). But waiting time to eat and extra expenses were not expected for a B&B. The bed was very comfortable and the room had beautiful paintings. We didn't get a chance to try the pool, which looked very inviting. We never saw the owners.
Stayed in May 2024
Reviewed: 29 April 2024
Donna
CanadaJust two burned out light bulbs in our room. Everything else was good
Excellent. The vouchers for the restaurant were welcomed. The breakfast was filling
Stayed in April 2024
Reviewed: 19 November 2023
Leslie
CanadaI wish that there a small table could have been provided in the room as I needed to respond in emails in the AM
Breakfast at Lighthouse Inn Restaurant was delicious, great value!
Stayed in November 2023
Reviewed: 13 November 2023
Rosella
CanadaShould say bathroom for room 3 is across the hall. Also bathroom could have cleaner. Hair on the counter and in the toilet.
Location was great. Breakfast was awesome. Home was very adorable and we enjoyed our stay
Stayed in November 2023
Reviewed: 28 October 2023
Maria
CanadaThe two breakfast coupons were lovely - except we couldn't get into the Picton Harbour Inn as the wait was over 30 minutes (we had a wedding things to prep that day), but the crepe place was very good. Sunday we still couldn't use the Picton Harbour Inn breakfast coupon, as the wait time was long again (it must be good) but we wanted to get on the road for our 6 hour drive home. We also weren't able to use the winery coupons - but if we come back, we will definitely make time for that. The building was very quaint and lovely and we loved the writeup of the history of the building included in the room.
Stayed in October 2023
Reviewed: 19 October 2023
John
CanadaEasy to hear other guests coming and going.
Cozy. And large, separate bathroom
Stayed in October 2023
Reviewed: 17 October 2023
Susan
CanadaThe pillows were too small for bed
We enjoyed our stay at the Harrington House, staff upgraded us to a king room which was much appreciated. Convenient walking distance to downtown & restaurants
Stayed in October 2023
Reviewed: 10 September 2023
Don
CanadaI like both breakfast
Stayed in September 2023
Reviewed: 5 September 2023
Zeyad
CanadaN/A
- Timely and helpful responses to questions and requests - Cozy, colourful decor - Excellent value for breakfast vouchers
Stayed in September 2023
Reviewed: 2 September 2023
Helen
AustraliaRed room faced a relatively busy road and a little noisy at times but with the ac on didn’t disturb us at night and slept well.
Lovely old restored house. Very friendly and informative reception. Aura told us about the beautiful walking trails just across the road which we loved. Also good information about the eateries. Vouchers for breakfast is an excellent idea.
Stayed in September 2023
Reviewed: 29 August 2023
Catherine
CanadaDifficulty getting hot water for shower.
Proximity to downtown-walkability factor. Options available for breakfast. History of building, name of place, ghost.
Stayed in August 2023
Reviewed: 28 August 2023
Bettywalker
CanadaRoom was tiny. Flimsy toilet roll holder. When we go to B & B’s, we like to engage in conversations about the area with our host. Would’ve preferred on-site breakfast.
Location...able to walk to the main street. Quiet, residential area.
Stayed in August 2023
Reviewed: 27 August 2023
Julie
CanadaThey provided breakfast vouchers to two different restaurants. Both were excellent.
Stayed in August 2023
Reviewed: 24 August 2023
Louise
CanadaThe pool wasn't accessible from inside the house. You had to walk out the front door around the outside to the back to get to the pool. Not a really big deal. Just a comment.
Nice accommodation. Close to town
Stayed in August 2023
Reviewed: 8 August 2023
Oliveira
CanadaOur bathroom was in the hall. Private but not in the room and it wasn't specified when we made reservation. Fine but a bit inconvenient. To go to the pool you need to go out of the house around the corner. Inconvenient if you are in a bathing suit and carrying beverages/food. Pool is cold. Flatscreen tv advertised is actually tiny (maybe 14 in).
It was easy to get there, it's well located (except a hill to go to main strip). Main street about a 10min walk. Vouchers for breakfast are generous amounts. Breakfast nook is available. It is clean.
Stayed in August 2023
Reviewed: 30 July 2023
Taryn
CanadaAC didn’t work that well and it was super hot out. Other than that no complaints!
Loved the pool! The man who lives there told us about all these cool local places to visit and was really nice. Best part was the two breakfast vouchers that we’re in our room for us.
Stayed in July 2023
Reviewed: 28 July 2023
Foisy
CanadaThe gate to access the backyard is hard to open if you’re short
Nice location, close to downtown we were able to walk from there. The breakfast vouchers were well used at 2 excellent restaurants and covered the total breakfast bill. The backyard is beautiful ! The beds were very comfortable.
Stayed in July 2023
Reviewed: 22 July 2023
Marc
CanadaVery small TV screen
great location for vineyard, breakfast vouchers we re really appreciated.
Stayed in July 2023
Reviewed: 17 July 2023
Dorina
CanadaThe sink in the bathroom had two distinct faucets, old way, one for hot water and one for cold. We could not use the hot water as it was too hot and we burned our hands when we first used it. So we had to wash with cold water. We recommend the hosts to install one faucet that can mix the hot and cold water before more people get burns. It's a liability as it is now. Not sure why the hosts don't take care of this. We haven't seen a place like this anywhere we traveled in North America or Europe.
Property had a pool which we enjoyed. Location was close to the city center. Overall, it was a comfortable stay, although the room was very small and the only window was all obscured by the air conditioning and could not open.
Stayed in July 2023
Reviewed: 16 July 2023
Colleen
CanadaNothing negative. We didn’t use the crepe coupon because the menu was limited.
Larger space, quite close to everything. Good communication with owners. Harbour House breakfast was good.
Stayed in July 2023
Reviewed: 13 July 2023
Christiane
Canadamaybe a clearer description for the codes of the locks (pool and entrance)
calm, location, pool, vouchers for breakfasts
Stayed in July 2023
Reviewed: 12 July 2023
Diane
CanadaThe air conditioning was very loud
Stayed in July 2023
Reviewed: 11 July 2023
Patricia
CanadaNo coffee or tea in the morning.
The coffee maker wasn't working. The lighting in the room was not enough for reading and we do a lot of reading. It needed an over head light or a standing lamp. We were unhappy not to meet our hosts. Most B and B like people and are interested in meeting them. She was friendly from her emails.
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content