600 Douglas Street, V8V 2P8 Victoria, Canada
#9 of 44 hotels in Victoria
Guests' ChoiceBased on 2153 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.6
Facilities
8.5
Staff
9.1
Value for money
8.7
Free WiFi
9.1
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End of dialog contentReviewed: 24 May 2024
Lynne
CanadaThere was not an elevator in our section. Had to carry luggage up one flight.
The room was great. Had a kitchenette. Very comfortable
Stayed in May 2024
Reviewed: 23 May 2024
Laura
Canadamy favorite
Stayed in May 2024
Reviewed: 23 May 2024
Malika
CanadaGreat location, good value for money
Stayed in May 2024
Reviewed: 23 May 2024
Rosalie
CanadaCleanliness, comfy bed, room size is perpect😊😊
Stayed in April 2024
Reviewed: 23 May 2024
Paul
United StatesMattress seemed hard.
Very nice spacious rooms. Great location within walking distance of the harbor and many attractions.
Stayed in May 2024
Reviewed: 22 May 2024
Jabat
Canadacleaners need to do a better job, hairs in bathroom, floors not well vacuum
location, room
Stayed in May 2024
Reviewed: 21 May 2024
Paikos
FinlandComfortable room with kitchen facilities close to the harbour.
Stayed in May 2024
Reviewed: 20 May 2024
Liana
United StatesIt was not a pleasant surprise to have to pay for parking at the hotel. At first, I was concerned that we were on the third floor, but a ramp to the second floor made it easier to access since there are no elevators and I just had a knee replacement.
The sheets were very clean, crisp and comfortable. The whole apartment was spotless. Even though we were on the third floor, there was a ramp up to the second floor so we only had to climb one flight of stairs. The hotel is close to Beacon Hill Park and close to the waterfront. The premises were secure and well maintained.
Stayed in May 2024
Reviewed: 19 May 2024
David
CanadaOnly one wine glass in our room. Minor issue
Stayed in May 2024
Reviewed: 18 May 2024
Ronald
CanadaSurprisingly excellent. Super staff. Explained the ins and outs.
Stayed in May 2024
Reviewed: 18 May 2024
Susan
United KingdomExcellent location. Very large bed. Kitchen
Stayed in May 2024
Reviewed: 16 May 2024
Suzanne
United Statesliked it all
the location of this hotel was great! It is located in the heart of the downtown area and great for walking everywhere. The Inn it self is located across the street from the park & the government center. Could NOT ask for a better hotel
Stayed in May 2024
Reviewed: 16 May 2024
Ashley
CanadaThe rooms have been updated but the bathroom counters need replacing and the bathroom fan doesn’t actually remove moisture from the air so it was hard with four people showering.
The location is amazing! Having parking on site was great too.
Stayed in May 2024
Reviewed: 15 May 2024
Mcknight
CanadaOur tv didn’t work
Great location
Stayed in May 2024
Reviewed: 13 May 2024
Sterling
CanadaNo problems encountered here.
The room was well appointed with plenty of amenities. I liked the security of the building. the location was excellent next to the downtown core and Beacon Hill Park.
Stayed in May 2024
Reviewed: 11 May 2024
Jeff
CanadaNothing.
Fabulous location. Friendly and accommodating staff. Lovely room with comfortable beds and kitchen facilities. We loved being in the heart of the inner harbour where we could easily walk to Beacon Hill Park, the Royal BC Museum and BC Legislature. Thanks for a great stay!
Stayed in May 2024
Reviewed: 11 May 2024
Daryl
CanadaOur room faced onto Superior Street which was very noisy at times - no breakfast was offered even though this was the most expensive of three hotels that we had stayed in James Bay.
The location is excellent as we walked into downtown Victoria every day. The King Suite was very roomy, a separate bedroom large king bed well stocked kitchen large fridge two large screen TVs room was air conditioned with lots of windows for light. We were in a separate building from the main building which had a sliding front door. The building & room needed a card to access - very safe place. Parking lot was small but very safe.
Stayed in May 2024
Reviewed: 10 May 2024
Janet
United StatesNothing
Staff was extremely nice and helpful. The hotel is in a great location for walking to many things in Victoria. It was nice that the room had a little kitchenette. We were in the Mount Royal building which was nice and quiet. Also very helpful to have car parking for a reasonable price. Would definitely stay here again.
Stayed in May 2024
Reviewed: 7 May 2024
Michael
CanadaThe location made it walkable to harbour area
Stayed in May 2024
Reviewed: 5 May 2024
Anja
CanadaA bit noisy at times from the busy street just outside
Great location to downtown
Stayed in May 2024
Reviewed: 4 May 2024
Jan
AustraliaMore English Breakfast tea bags would have been good.
Everything
Stayed in May 2024
Reviewed: 4 May 2024
Rick
CanadaThe staff were great. The location is one of the best for visiting the Inner Harbour. Reasonable price. We've stayed there often. The room we had this time was much smaller than all other visits so just a bit disappointed but it was still a nice room and as always very clean.
Stayed in May 2024
Reviewed: 2 May 2024
Wanyu
CanadaIt’ll be better if there is no trash in the kitchen trash can.
I like Beacon Hill Park very well. It’s amazing to have a walk in it after breakfast.
Stayed in May 2024
Reviewed: 2 May 2024
Rakesh
CanadaOne of the housekeeper was really expecting us to refuse the stayover service
Rooms are so clean and staff is great
Stayed in April 2024
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