788 Richards Street, V6B 3A4 Vancouver, Canada
#3 of 72 hotels in Vancouver
Guests' ChoiceBased on 1165 hotel reviews
9.3Cleanliness
9.7
Comfort
9.6
Location
9.6
Facilities
9.4
Staff
9.7
Value for money
8.7
Free WiFi
9.4
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End of dialog contentReviewed: 14 May 2024
Christine
United StatesLocation was perfect. Easy to walk to everything downtown. Place was clean and staff professional and friendly
Stayed in March 2024
Reviewed: 14 May 2024
Ami
United StatesLoved all of it
Friendly staff, very clean, and comfortable
Stayed in May 2024
Reviewed: 12 May 2024
Donna
United StatesWe were happy with the room, the fast room service. Cleaning of the room everyday. Excellent.
Stayed in May 2024
Reviewed: 12 May 2024
Thomas
United StatesArrived at 3 pm… room was not yet ready.
Rooms are wonderful, better than photos
Stayed in May 2024
Reviewed: 11 May 2024
Michael
United KingdomAll good
High quality hotel with good location and facilities. Very comfortable
Stayed in May 2024
Reviewed: 10 May 2024
Rebecca
United Statesgreat pool though it needed some skimming
Stayed in May 2024
Reviewed: 10 May 2024
Sergio
United StatesExcellent, attentive, and friendly staff. Top of the line amenities, and gorgeous, modern suite.
Stayed in May 2024
Reviewed: 10 May 2024
Peter
CanadaLove this hotel, great food, quiet, extremely clean. This is our second visit and we will be back!
Stayed in April 2024
Reviewed: 9 May 2024
Roger
United StatesThe coffee maker in the room
Stayed in May 2024
Reviewed: 9 May 2024
Marion
AustraliaI can't think of anything
The genuine warmth and helpfulness of the reception staff. The room was extremely comfortable and lovely to be in. The common areas such as the dining room lounge area was very relaxing. The breakfast very good, and using the voucher provided at check in made it excellent value. Having an on-site fitness room.
Stayed in May 2024
Reviewed: 7 May 2024
Jocelyn
United KingdomStep to get out into patio balcony would be helpful
Room amazing, hotel location just perfect. Staff were so helpful, respectful and made us feel so welcome. Go for the one bedroom suite , just wow 😳. Would like to move in !!
Stayed in May 2024
Reviewed: 6 May 2024
Bates
New ZealandCentral location - 5 mins walk from Vancouver City Central train station makes airport transfers by train very easy. Also easy to walk to Gastown, Vancouver Art Gallery and other places of interest. Inhouse restaurant / bar but also lots of eating places within an easy walk, including a great cafe next door (La Medina). Spacious and well equipped rooms with large, comfortable beds. Really charming and helpful staff.
Stayed in April 2024
Reviewed: 6 May 2024
Hatch
CanadaThe location was excellent
Stayed in May 2024
Reviewed: 5 May 2024
Ariola
CanadaAwesome
Stayed in April 2024
Reviewed: 1 May 2024
Carol
United StatesThe staff could not have been more accommodating. We arrived to Vancouver early on a train expecting to just drop off our bags when our room was ready. They actually upgraded us to a better suite and let us check in early. Carmen and all other staff we encountered were so friendly. I will definitely stay there again when in Vancouver.
Stayed in April 2024
Reviewed: 30 April 2024
David
CanadaBe helpful too have a few more plugs for electronics and a full length mirror.
Stayed in April 2024
Reviewed: 30 April 2024
Archie
United KingdomHotel's are always expensive, but sometimes it's worth it.
Staff were incredibly professional and kind. Facilities were amazing and the L'Orangerie was gorgeous. I can't recommend this stay enough. The room service was punctual and delicious! Location was great, super close to the Library and all major areas were easily accessible.
Stayed in April 2024
Reviewed: 22 April 2024
Alyssa
CanadaThe parking situation was very confusing and the staff weren’t very nice after learning I didn’t park in the correct hotel lot area.
The property was walking distance to BC Place and many restaurants. The room was clean and comfortable and the staff were very nice.
Stayed in April 2024
Reviewed: 20 April 2024
Georgina
New ZealandBoutiquey
Great location
Stayed in April 2024
Reviewed: 20 April 2024
Sarah
United StatesCouldn’t find any nice restaurants within walking distance.
Very pretty lobby, restaurant, and room. We had requested an early check in time and were pleasantly surprised that they were willing to honor that request. Friendly and helpful staff.
Stayed in April 2024
Reviewed: 15 April 2024
Deirdre
CanadaExcellent location and amenities. Room was spacious and well laid out. Restaurant is excellent with great food and attentive staff. The gym and outdoor lap pool with hot tub were a much appreciated bonus. Outdoor patios are also lovely. Highly recommend this hotel.
Stayed in April 2024
Reviewed: 15 April 2024
John
New ZealandNA
nothing more but a fantastic place to stay
Stayed in April 2024
Reviewed: 14 April 2024
Nittaya
ThailandNo power outlets beside the bed.
Great staff
Stayed in April 2024
Reviewed: 14 April 2024
Myriam
CanadaLocation, pool, restaurant
Stayed in April 2024
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