203 Village Road, T0L 1E0 Lake Louise, Canada
#5 of 7 hotels in Lake Louise
Guests' ChoiceBased on 856 hostel reviews
8.0Cleanliness
8.1
Comfort
8.0
Location
9.1
Facilities
8.1
Staff
8.7
Value for money
7.6
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2023
Thomas
Italywe chose a private room with the en-suite bathroom, however the shower was outside…
the communal area is gorgeous, I would love to come back in winter to see how beautiful it looks! the room was spacious and comfortable, the hostel is located within a short distance to the shops
Stayed in May 2023
Reviewed: 23 May 2023
Martin
GermanyRoom was a bit cramped and the train passes quite close, so sleeping with the window open is not advisable.
Very friendly staff and very good restaurant on location. Bus stop for the Bus to Lake Louise directly in front of the door and plenty of parking spaces. Large lounging area and quick Wifi.
Stayed in May 2023
Reviewed: 23 May 2023
Michael
Switzerland-
The property is located on the edge of town and quiet at night. Perfectly suited to a relaxing getaway. The communal kitchen with fridge and freezer are fantastic, and there are heaps of new friends to be made! The train line is nearby but it isn’t a real problem at the train usually travels quite slowly and the locomotives pass reasonably quickly. This minor drawback is more than compensated by the many other advantages!
Stayed in May 2023
Reviewed: 19 May 2023
Marg
Australiakitchen /dining area down stairs with no windows and not conducive to socialising
particularly clean and hygienic. friendly and helpful staff. quiet except for the trains!
Stayed in May 2023
Reviewed: 22 April 2023
Cassidy
AustraliaI was in a 4 bed mixed doom, and they were quite small. Wasn't expecting to have to climb a fairly steep ladder to get to the loft where my bed was, with a fair bit of stuff I definitely did heaps of trips, but I suppose they are working with the design of the building which has a very high pitched roof. But I can't remember seeing it in the photos.
Great location in Lake Louise, it's a pretty small town but good location, the hostel itself was very clean, the common room above reception was really cool, only went up and had a look but really cool vibe, it was late at night and only a couple of people were there, would have been a really cool place to hang out if there was more people, wasn't a worry though. Both kitchen were spacious and fairly clean when I arrived. Bed and pillow was very comfy too.
Stayed in April 2023
Reviewed: 14 April 2023
Gary
United Kingdomthe automated bathroom light stays on for too long in the rooms that have a WC and basin included. 1-2min is enough, 5 min is too long, especially during the night.
good value in an expensive area, helpful staff, excellent kitchen facilities, equally excellent common room with a log fire.
Stayed in April 2023
Reviewed: 12 April 2023
Jeremmie
CanadaMy group were in seperate rooms.. And also seperate building. They could've put us all in the same dorm or same building.
Everything was good. It is as described. The bunkbeds are comfortable. The kitchen is spacious. There's alot of space to hang out.
Stayed in April 2023
Reviewed: 11 April 2023
Sabine
GermanyThe blankets were pure plastic, very static and shot electric lightnings. We decided to sleep without them in the end.
Very friendly staff, good location for day trips in the area Lake Louise / Yoho National Park. Bill Peyto Café adjacent was very handy, the staff there exceptionally friendly and food was more than okay.
Stayed in April 2023
Reviewed: 7 April 2023
Anjali
United Kingdomsteps in the room were very high.
it was a really good location.
Stayed in April 2023
Reviewed: 12 March 2023
Simone
Italypricey for what you get, but it’s a posh location…
A nice hostel
Stayed in March 2023
Reviewed: 3 March 2023
Janina
CanadaIt was all good !!!
Very good place to stay before and after a hike if you are on the budget !
Stayed in March 2023
Reviewed: 26 February 2023
Randall
United Statesreally pilly sheets, need replacing
great location
Stayed in February 2023
Reviewed: 13 February 2023
Susan
CanadaAnytime we stay in that room (original building, second floor, last room on the right as you go up the stairs from main reception) we bring our own camping mats and sleep on the floor. The mattress in that room is decades old (we have been going to HI LLouise for over 30 years so we know the room). LLouise staff: Try the mattress for yourself, then go to the room next door (the one you share a washroom with). The twin beds in that room have new mattresses .. what a difference!
Cross-country skiing was great -- nice trackset trails :)
Stayed in January 2023
Reviewed: 31 January 2023
Hurley
Irelandthat there was no curtain on the beds not much privacy.
good location
Stayed in January 2023
Reviewed: 7 January 2023
Wootten
CanadaThin walls could hear everything in the room beside us
Everything was super clean and comfortable!
Stayed in January 2023
Reviewed: 26 December 2022
Wang
Canadalittle short staffed not always have someone at front dest when need some help (between 7pm to 9 pm) Christmas eve
location and facility
Stayed in December 2022
Reviewed: 22 December 2022
Panko
Canadathe bed wasn’t super comfortable and not enough blankets
the location was great
Stayed in December 2022
Reviewed: 21 December 2022
Bridget
CanadaLocation, clean, good staff.
Stayed in December 2022
Reviewed: 16 December 2022
Carl
Canadaxcountry ski trails
Stayed in December 2022
Reviewed: 16 November 2022
Tamika
New ZealandKitchen
Great rooms, comfy beds. Great location
Stayed in October 2022
Reviewed: 4 November 2022
Jayne
United KingdomLimited utensils in kitchen and very hard bed with no home comforts e.g. 1 towel each, separate shower area, no chair or table in the bedroom.
Clean, good food in restaurant and great laundry facilities.
Stayed in October 2022
Reviewed: 30 October 2022
Federico
Canadaeverything was ok
location
Stayed in October 2022
Reviewed: 28 October 2022
Eunsook
CanadaTheir beds were not mattresses, they are just sponges The room was not clean, there were some leftover stuff from previous guest in the room. Also lots of dust and hairs were on the floor
parking lot was spacious and sauna was well-working the staff are friendly
Stayed in October 2022
Reviewed: 24 October 2022
Anthony
Australiarequested the fire to be lighted as per signage only to be told it was only for show display despite having ash and logs in it
good location good kitchen area nice lounge area
Stayed in October 2022
Reviewed: 22 October 2022
Sebastien
FranceOnly 4 showers for 10 rooms per floors
The restaurant serves through it's very friendly staff tasty food. Place is nicely located.
Stayed in October 2022
Bansko, Bulgaria
Ann Arbor, USA
Dumfries, USA
Castle Rock, USA
Mi-Wuk Village, USA
Palmanova, Spain
Rožmberk nad Vltavou, Czech Republic
Bellagio, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content