75 Nicholas Street, K1N 7B9 Ottawa, Canada
#26 of 56 hotels in Ottawa
Guests' ChoiceBased on 872 hostel reviews
8.2Cleanliness
8.6
Comfort
8.4
Location
9.5
Facilities
8.3
Staff
9.1
Value for money
8.5
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 January 2024
Sandra
CanadaHmmm. Maybe juice for breakfast? An ATM in the lobby would be good. You have an available pay phone which is nice. My cell bills from Hamilton, so every call could be long distance. And it would have been nice to see pamphlets/flyers about scenic tours. I am not a cell phone/internet/google kinda gal.
I felt safe. I planned to do some things in Ottawa but took ill, so I stayed and wandered around downtown Ottawa. It was nice. The breakfast was a little lame, but I could go to a dollar store to get an orange juice. The staff were FANTASTIC. I especially like Simon, and I made reference to his recent marriage while in the eating room. He vaguely remembered me from September. Nice. I really can't wait to return for one night with my partner, and do the tour. EXCELLENT value.
Stayed in December 2023
Reviewed: 6 January 2024
Jorge
BrazilId like to have more time to explore the city
A good meal for the prize, I would strongly recommend to my friends
Stayed in December 2023
Reviewed: 5 January 2024
Auguste
CanadaThe bedroom it was clean
Stayed in January 2024
Reviewed: 3 January 2024
Brigita
LithuaniaN/A
Great Breakfast
Stayed in December 2023
Reviewed: 1 January 2024
Dubois
CanadaI don't have anything negative to say.
It's a clean facility, the history and location are great.. The staff are very friendly and accommodating. I like all the facts they have throughout the facility. Beds are clean and comfortable.
Stayed in December 2023
Reviewed: 20 December 2023
John
CanadaReduce the price based on the number of bed in a room
The reception treat customers very well
Stayed in December 2023
Reviewed: 19 December 2023
Inderpreet
CanadaCleanliness, breakfast, and value for the money.
Stayed in December 2023
Reviewed: 19 December 2023
Sende
CanadaSingle cell not recommended for claustrophobic.
Free breakfast was epic!
Stayed in December 2023
Reviewed: 19 December 2023
Dean
United StatesThere could have been a bit more heat.
This is a great place for a couple or single travelers. I loved the concept of the place.
Stayed in November 2023
Reviewed: 18 December 2023
Dami
SingaporeNo hair dryer
Stayed in December 2023
Reviewed: 17 December 2023
Marie-emilie
FranceInteresting concept, the cell is small and comfy. Breakfast was good ans fresh. Convenient location, good atmosphere
Stayed in December 2023
Reviewed: 15 December 2023
Roberto
CanadaThe stairs in the middle of the jail were epic and they had nice bagels for breakfast. Location is almost perfect close to restaurants and attractions by foot
Stayed in October 2023
Reviewed: 15 December 2023
Anaprsilva
BrazilYou could hear all the noise in the hallway, breakfast had little variety
The theme of the place is exciting, the staff are friendly and you get a free tour of the hostel that was a real prison. There is a private room option.
Stayed in December 2023
Reviewed: 12 December 2023
Leanna
CanadaMore hooks in the room would be helpful! And the 10 a.m. loudspeaker announcement was very jarring. I understand that you need to get folks checked out by 11, but that was the only moment when we were treated like children (or inmates) rather than guests.
Excellent breakfast. Ample fresh fruit. Clean place. Comfy firm mattress.
Stayed in December 2023
Reviewed: 11 December 2023
Hui
CanadaOnly one bathroom on each floor, so you might have to stagger or go to other floors.
Superb location, comfy beds, free breakfast, great staff! You can drop your bags off too while you wait for your room or after checkout, so it was really convenient.
Stayed in December 2023
Reviewed: 9 December 2023
Tiphaine
FranceNothing, everything was nice ! The price is cheap for the services provided.
Very well located and close to the center of Ottawa. The rooms are very clean and comfortable. They are not super large, but the price is definitely worth it. The main attraction is definitely the fact that they've preserved almost all the features of the old prison, so it's a truly unique experience to stay there!
Stayed in December 2023
Reviewed: 5 December 2023
Laura-marie
GermanyBathroom is not attached to the room
A lot of history
Stayed in December 2023
Reviewed: 29 November 2023
Zaid
Canadathe common area is a little bit cold
Great location and nice breakfast
Stayed in November 2023
Reviewed: 27 November 2023
Michael
CanadaDoors have openings on the top and bottom, meaning that you can hear a lot of noise from the other guests. Parking not included.
Comfy but small room. Very cool theme.
Stayed in November 2023
Reviewed: 26 November 2023
Ekomwereren
CanadaThe hot water doesn’t carry all the way up to the 8th floor
I loved the location and the history. The tours of the building were also a nice add on.
Stayed in November 2023
Reviewed: 25 November 2023
Marie
GermanyNot enough washrooms on each level.
Modern rooms, nice atmosphere and good location. Also great breakfast for a hostel.
Stayed in November 2023
Reviewed: 25 November 2023
Fabian
SpainWashrooms in floor 9 were a bit stinky (but I mean it's the washrooms...). Showers (floor 8) could use more pressure/warm water. Poorly equipped kitchen. If we were supposed to clean our own dishes some soap and a sponge would be nice...
Big (shared) room with enough space, own lights & USB port at bed. All clean. Very good (included) breakfast! Big common area with TV, tables could be put together for a more uniting vibe :) Hostel in general very cool because of conserved jail parts, also free jail tour. Perfect location in centre.
Stayed in November 2023
Reviewed: 23 November 2023
Frances
CanadaThe rooms were noisier than i had expected because the room doors were open at the top and bottom so sounds from nearby rooms and especially the hallway (talking and even the toilets flushing from the end of the hallway) came through. I would definitely stay again in spite of these issues but might try a dorm room where i think people tend to be quieter in them because they see other people in the nearby beds.
The room, toilets, showers and common areas were spotlessly clean. The breakfast was excellent. The location was excellent, right down town. The bed was very comfortable and the reading light beside the bed was a great feature.
Stayed in November 2023
Reviewed: 20 November 2023
Nataliia
CanadaLittle air in rooms
The hostel is very clean, the staff is super helpful <3
Stayed in November 2023
Reviewed: 20 November 2023
Joe
CanadaBreakfast.
It's what you would expect for the money paied. Great value.
Stayed in November 2023
Bucharest, Romania
Mittenwalde, Germany
Augusta, USA
Vung Tau, Vietnam
Ortisei, Italy
Atrani, Italy
Cúcuta, Colombia
Lisbon, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content