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  5. Reviews of Hidden Valley Resort, Ascend Hotel Collection

Reviews of Hidden Valley Resort, Ascend Hotel Collection 3 stars

1755 Valley Road, P1H 1Z8 Huntsville, Canada

#20 of 21 hotels in Huntsville

Guests' Choice

Review score

Based on 447 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    8.6

  • Facilities

    6.9

  • Staff

    8.0

  • Value for money

    6.9

  • Free WiFi

    7.9

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Showing 76 – 100

  • Reviewed: 29 November 2021

    7.0
    The area was great, the staff was friendly but the room really fell flat.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    We didn’t like our first floor (basement) room with a noisy dehumidifier, a heater that constantly turned off and on and a TV that rivalled some of the worst we’ve ever seen in a hotel room.

    We liked the location, the staff, the cleanliness, the bed & heated bathroom floor.

    Stayed in November 2021

  • Reviewed: 24 November 2021

    7.0
    relaxing for quiet getaway. to read or calm days
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Balcony - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    food options. restaurant is not good. service is ok no dinner menu front desk don’t bother giving any details no coffee or tea or continental breakfast as offered

    pool and hot tub

    Stayed in November 2021

  • Reviewed: 24 November 2021

    6.0
    perfect location, OK facility
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    there was no housekeeping for the duration of our stay. we stayed two nights and housekeeping didn’t show up on any of those days

    location is perfect. building is old and there’s a bit of musty smell but it’s kept clean

    Stayed in November 2021

  • Reviewed: 15 November 2021

    8.0
    very average stay with a 3 star rating
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    a little rundown and the food was nothing to write home about

    The location was stunning

    Stayed in November 2021

  • Reviewed: 9 November 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Balcony - Non-Smoking
    • Stayed 1 night

    big cobweb in hall outside room on the ceiling; bathtub faucet very difficult to operate; both kitchen sink and bathtub VERY slow to drain as if clogged

    beds were comfortable; towels were good;

    Stayed in November 2021

  • Reviewed: 8 November 2021

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The waiter ( forgot his name) was an older gentleman. He was very quick, and friendly.

    Eggs were cold, staff need to close lid when they walk away from the station.

    Stayed in November 2021

  • Reviewed: 8 November 2021

    6.0
    decent for a night, don’t go to the restaurant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the food was bland and not worth the money at their restaurant

    nice room and location

    Stayed in November 2021

  • Reviewed: 4 November 2021

    7.0
    One night getaway for couple
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms and facilities could use a bit of updating. They seem a bit "dated". Stunning location and great staff, just needs a bit of a newer look.

    Staff was great, rooms and resort were clean.

    Stayed in October 2021

  • Reviewed: 2 November 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The food was disappointing.

    Excellent location. Colours were at peak. Close to Algonquin.

    Stayed in October 2021

  • Reviewed: 17 October 2021

    8.0
    good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    dinner and breakfast

    pool ,view

    Stayed in October 2021

  • Reviewed: 8 October 2021

    8.0
    Very relaxing getaway. Just what we needed
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Balcony - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not a lot of variety at restaurant.

    View from 3rd floor balcony of lake gorgeous. Very friendly staff. Great location

    Stayed in October 2021

  • Reviewed: 7 October 2021

    7.0
    Comfortable, in a good location. Should have picked a better view.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    Are room view was terrible. We were looking into a berm and the resort sign.. should have called resort to get a good view

    Location. We were in a good spot to go hiking from. We were near town but not in it.

    Stayed in October 2021

  • Reviewed: 6 October 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It was difficult to find the resort. More signage would help

    Good price Nice property.

    Stayed in October 2021

  • Reviewed: 27 September 2021

    8.0
    ENJOYED OUR STAY BUT WISH THERE WERE ELEVATORS
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    NO ELEVATORS OR ANY KIND OF HELP TO TAKE OUR LUGGAGE OR OUR BOXES TO OUR ROOM - VERY HARD FOR MY WIFE AND I BEING SENIORS. OUR FRIENDS HAD TO HELP US WHEN WE ARRIVED AND ALSO WHEN LEFT. GOING UP AND DOWN THE STAIRS WAS VERY, VERY DIFICULT

    ROOM WAS NICE - BUT DUE TO COVID THEY WERE NOT CLEANED DURING OUR 4 DAYS OF STAYING

    Stayed in September 2021

  • Reviewed: 23 September 2021

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds with Balcony - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Kind of outdated interior. Wall plugs hard to access for big power adaptors (obstructed by furniture). Kind of pricey for the class of room. No option to book private time in fitness area during covid.

    The room was very spacious and the balcony was a nice feature to have on a warm late summer night. Environment is quiet and relaxing. Everything was clean.

    Stayed in September 2021

  • Reviewed: 22 September 2021

    7.0
    This facility needs renovating in and out. It’s not up to Canadian standards
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Balcony - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The entire resort inside and out is in a state of disrepair. Our room had unfinished drywall in the bathroom. There was a hole in the bathtub next to the drain. Peeling drywall next to heating system No knob on bedside table to pull out shelf and when I hit it open it was sticky and dirty. Furniture very rough and table falling apart Outside stairs to beach were uneven and falling apart. Front handicapped entrance doors not functioning. Garbage around resort not picked up over 3 days we were there

    Beautiful setting. We were able to dock our boat overnight x2

    Stayed in September 2021

  • Reviewed: 19 September 2021

    8.0
    Piece of heaven
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    View

    Stayed in September 2021

  • Reviewed: 13 September 2021

    8.0
    A super chill and relaxing escape!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Wish all amenities could be available, but Covid sucks. Not your fault!

    Love the location and the staff is amazing. Rooms are spacious and clean, and the beds are super comfy! The pools and hottub are pretty awesome too. Sadly, the sauna was closed during our visit. Beautiful grounds, and the food at The Birches is delicious!

    Stayed in September 2021

  • Reviewed: 10 September 2021

    7.0
    Expensive stay without Breakfast
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Balcony - Non-Smoking
    • Stayed 1 night

    Too expensive, smaller rooms, Hotel needs major renovation, it looks and feels old compared to the other hotels. Breakfast not included in the price. Even the $17/per adult buffet breakfast doesn't include anything more than basic items

    View Location amenities

    Stayed in September 2021

  • Reviewed: 10 September 2021

    6.0
    The location is beautiful , the staff was friendly
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The room is looking quite tired and the bathroom ceiling was beginning to separate And drop

    The buffet breakfast was mediocre at best

    Stayed in September 2021

  • Reviewed: 7 September 2021

    8.0
    Very good
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was good but if breakfast includes was better

    Stayed in September 2021

  • Reviewed: 5 September 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Balcony - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Mattress & pillow were not comfortable at all.

    Excellent location!

    Stayed in September 2021

  • Reviewed: 3 September 2021

    8.0
    Family vacation
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room is outdated and smells.... There is no room service to change towels or remove trash from the rooms The pool vinyl is pretty dirty The whole building including the restaurant is seriously understaffed There is no elevator to reach different floor so you have to carry your belongings

    The property has a great potential, nice grounds, however not maintained properly. We liked the pools and the beach, the restaurant on site and the canoes and kayaks. Staff members mostly friendly

    Stayed in September 2021

  • Reviewed: 28 August 2021

    7.0
    Midweek stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pool was dirty. Grounds and room are extremely dated. Shower was dirty

    Beautiful Muskoka setting staff were nice not busy

    Stayed in August 2021

  • Reviewed: 25 August 2021

    8.0
    Beautiful location but need better lounge chairs and customer service at front desk
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Balcony - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not enough lounge chairs on beach.

    Pancakes were not good. Should have toast.

    Stayed in August 2021

Showing 76 – 100

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