500 York Road, L0S 1J0 Niagara on the Lake, Canada
#7 of 14 hotels in Niagara on the Lake
Guests' ChoiceBased on 819 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
8.5
Facilities
8.7
Staff
9.1
Value for money
8.2
Free WiFi
7.3
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End of dialog contentReviewed: 23 May 2024
Chantal
Canadai wish drinks were cooler
Breakfast was wonderful!
Stayed in May 2024
Reviewed: 23 May 2024
Sunyoung
United Statesbreakfast
room
Stayed in April 2024
Reviewed: 22 May 2024
Koyalcomarie
CanadaNice
Nice
Stayed in May 2024
Reviewed: 15 May 2024
Hugh
CanadaExcellent
Stayed in April 2024
Reviewed: 14 May 2024
Gwen
United Statesnothing
The breakfast was wonderful. Dinner was very good. The staff was very friendly and helpful. The bed was comfortable. It was in a good location.
Stayed in May 2024
Reviewed: 30 March 2024
Michael
CanadaClean, comfortable, conveniences
Stayed in March 2024
Reviewed: 25 March 2024
Nima
United StatesClean. Staff was great other than the slow young man in the front who had difficulty getting us a laundry bag and finally gave us a large trash bag. Not very sharp.
Stayed in March 2024
Reviewed: 24 March 2024
Ruth
CanadaExpense
Breakfast good, gym good, staff friendly
Stayed in March 2024
Reviewed: 21 March 2024
Karen
CanadaIt was exceptionally clean and the breakfast was delicious. Staff was very friendly.
Stayed in March 2024
Reviewed: 21 March 2024
Lauro
Canadawe enjoy staying there ---clean, everyone is so pleasant to deal with
your competion at other hotels are offering breakfast included
Stayed in February 2024
Reviewed: 20 March 2024
Pankaj
Canadawe can take our pet for dinner and breakfast and eat together in a separate area
Stayed in March 2024
Reviewed: 18 March 2024
Carol
CanadaEverything was as perfect as it could be.
Our room was ready for us when we got to the hotel. The food was very good, portions were a good size. Staff was very accommodating, helpful. We remembered some of the staff from last year and they remembered us.
Stayed in March 2024
Reviewed: 3 March 2024
Kathleen
CanadaPrice quoted on Booking $146.00. I was charged $209. The desk asked if Booking quoted in $U.S. I didn't think so.... I feel overcharged
Everything! The room was great, impeccably clean. Wonderful shower and bathroom, modern TV. And the bed!! Better than my own at home! The breakfast buffet was second to none...absolutely the BEST I've ever had. Bar none.
Stayed in March 2024
Reviewed: 23 February 2024
Julie
CanadaEverything was good
Went to the wineries
Stayed in February 2024
Reviewed: 20 February 2024
Melissa
United StatesThe front desk staff was amazing g and very helpful. The location was close to both the wineries and the falls. Breakfast was delicious and convenient.
Stayed in February 2024
Reviewed: 19 February 2024
Sarah
CanadaNot that soundproof. Heard a lot of children crying Sunday morning.
easy access and checkin, friendly staff,, really comfy bed, great shower
Stayed in February 2024
Reviewed: 16 February 2024
Desmond
IrelandGreat location, homely feeling, well stocked convenience store, not over priced, 5 min to outlets for shopping
Stayed in February 2024
Reviewed: 11 February 2024
Helena
CanadaThat breakfast was a paid option and not included in the stay.
The breakfast is fantastic and they have coffee/tea available in the morning in the lobby. Lots of amenities and a quick drive to Niagara on the lake .
Stayed in January 2024
Reviewed: 5 February 2024
Michael
United StatesThe property is very maintained and clean and it has a lot of amenities. You can book a stay, and not even leave the grounds has everything you need
Stayed in February 2024
Reviewed: 21 January 2024
Cara
CanadaThe room was very cozy bed was very comfy. Jacuzzi was great. Restaurant chef Kevin made an amazing Chicago steak and chicken fettuccine Alfredo was amazing. Waitress Donna was super nice and very friendly. Over for a January getaway my birthday was relaxing. Thank you for making my birthday a great one.
Stayed in January 2024
Reviewed: 19 January 2024
Tomomi
CanadaI hope that they have a bigger size ground for dogs.
Nice pool Clean and good size of room.
Stayed in January 2024
Reviewed: 11 January 2024
Garry
CanadaClose to hyway good breakfast
Stayed in January 2024
Reviewed: 8 January 2024
Harold
CanadaWe liked all aspects of our stay…especially the cleanliness of our room and the very pleasant staff.
Stayed in January 2024
Reviewed: 14 December 2023
Stewart
CanadaNothing
Clean and staff was amazing!
Stayed in December 2023
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