2400 Alert Road, K1V 1S1 Ottawa, Canada
#25 of 56 hotels in Ottawa
Guests' ChoiceBased on 1522 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
8.7
Facilities
8.5
Staff
8.7
Value for money
8.2
Free WiFi
7.7
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End of dialog contentReviewed: 8 May 2024
Sasan
IranNo sleepers in room.Only one shuttle and many passengers for airport.we waited for about 15 minutes but at last we had to get uber to reach the flight.
As I had e test to take,location was great for me.It was only 10 minutes walk from hotel but for vacation time it’s far from downtown (about 18 mins drive).Room was spacious (king room) and clean.It would be better if there was sleepers in room.Staff were nice and kind.Good quality food and restaurant.
Stayed in May 2024
Reviewed: 6 May 2024
Lea
CanadaA little higher priced than I usually pay for this hotel. But it seemed all Ottawa airport area hotels were booked up for some reason.
Airport shuttle is great.
Stayed in May 2024
Reviewed: 3 May 2024
Vu
CanadaThe pulled out bed was not comfortable. Would have prefer a thicker mattress from the pulled out bed
Staff were nice and friendly. The main bed was good.
Stayed in May 2024
Reviewed: 22 April 2024
Grace
CanadaAll good. Beds comfortable and restaurant food very good.
Stayed in April 2024
Reviewed: 17 April 2024
Irene
CanadaThe room was great. The bed was very comfy,
Stayed in April 2024
Reviewed: 15 April 2024
Frances
CanadaWe were able to get a room on very short notice due to a flight disruption. The restaurant and bar were open till midnight, the room was spacious, clean and comfortable. They are making an effort to reduce plastic waste with their bath products . A convenient shuttle runs to the airport frequently
Stayed in April 2024
Reviewed: 12 April 2024
Taina
CanadaThe room was clean and spacious, located in a quiet corner in the floor 2. Breakfast was good, I wish the pancakes would be included. Check-in and out was very fast, thank you!
Stayed in April 2024
Reviewed: 11 April 2024
Dan
CanadaNice clean room but the breakfast is too expensive .
Stayed in April 2024
Reviewed: 8 April 2024
Donna
CanadaToo bad the pool was closed.
Stayed in April 2024
Reviewed: 5 April 2024
Aline
CanadaThe bedroom was really hot! We couldn't sleep properly! The lobby and common areas were cool, but the bedroom was very very hot! And the windows wouldn't even open...
Friendly Staff Close to the EY Center
Stayed in April 2024
Reviewed: 4 April 2024
Trent
Cayman IslandsConvince to airport and shuttle
Stayed in March 2024
Reviewed: 4 April 2024
Diane
Canadathe staff in reception was rude when I asked for late checkout
the rooms were big
Stayed in March 2024
Reviewed: 25 March 2024
Sylvie
CanadaNothing in particular; just very plain no frills place
Clean, bed comfortable, ample free parking
Stayed in March 2024
Reviewed: 8 March 2024
Karla
CanadaHot tub not open
Very clean and welcoming
Stayed in March 2024
Reviewed: 5 March 2024
Jacqueline
CanadaPerfect for an overnight before or after a flight. Quality food at the restaurant. Efficient shuttle service. Very comfortable beds with quality linens.
Stayed in March 2024
Reviewed: 4 March 2024
Belinda
CanadaCheck-in speedy, Room very comfortable.
Stayed in March 2024
Reviewed: 3 March 2024
Ashley
ThailandThe room size was incredible!
Stayed in March 2024
Reviewed: 29 February 2024
Rick
CanadaWaiter was so so. Breakfast good though.
Room was great, CHeck in was fast.
Stayed in February 2024
Reviewed: 28 February 2024
Hassan
NorwayHotel shuttle was not timely
Proximity to airport
Stayed in January 2024
Reviewed: 24 February 2024
Scott
CanadaNo USB ports in room
Stayed in February 2024
Reviewed: 19 February 2024
Bruschetto
CanadaWould have liked to book with the breakfast included or coupon voucher towards it next time
Hotel room was nice, comfortable and clean. Also, liked that we were able to use the hotel pool next door at the Fairmont since the one at Hitlon is under renovations as this was a selling point for booking the hotel
Stayed in February 2024
Reviewed: 13 February 2024
Geneva
CanadaLocation & services
Stayed in December 2023
Reviewed: 13 February 2024
Geneva
CanadaLocation & Service
Stayed in December 2023
Reviewed: 12 February 2024
Ken
CanadaPool was closed
Clean
Stayed in February 2024
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