6083 McKay Avenue, V5H 2W7 Burnaby, Canada
#7 of 26 hotels in Burnaby
Guests' ChoiceBased on 557 hotel reviews
8.0Cleanliness
8.7
Comfort
8.7
Location
8.8
Facilities
8.3
Staff
8.6
Value for money
7.8
Free WiFi
7.1
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End of dialog contentReviewed: 23 May 2024
Yang
CanadaThe internet had connection issues. Experience packet lost when l was playing online games
Stayed in May 2024
Reviewed: 26 February 2024
Grace
CanadaSomewhat pricey.
Location close to Skytrain station and shopping was very good.
Stayed in February 2024
Reviewed: 20 February 2024
Abigail
United States1) Waiter would charge us an entire breakfast just to have coffee. 2) I booked a room for 4 people including breakfast through Booking.com but was only given 3 breakfasts by Hilton. 3) There was one day that the cleaners did not clean our room.
I like the location. My daughter loved the breakfast. Beds were very clean.
Stayed in February 2024
Reviewed: 22 January 2024
William
CanadaAll ok
Location
Stayed in January 2024
Reviewed: 13 December 2023
John
Canada7$ for a can of Coke….
Location
Stayed in October 2023
Reviewed: 24 September 2023
Diane
New ZealandOur room didn't get serviced one of the days, which was disappointing, as we were out of bathroom and kitchenette supplies, and had to ring down to request toilet paper, teabags, milk etc.
Staff lovely and very helpful. Very quiet and pleasant hotel with generous room spaces. Very clean facilities and excellent restaurant. Very well located with only a 20 minute train ride to the centre of Vancouver. Great shopping mall at Metrotown, too.
Stayed in September 2023
Reviewed: 9 September 2023
Kristiina
FinlandVery small pool. Pictures were misleading.
Stayed in August 2023
Reviewed: 6 September 2023
Jennifer
CanadaI called for early check-in after requesting it through my booking. The man that answered was friendly but made it more complicated than it needed to be. Also it would have been good to be given direction on using the key card to access floors in the elevator. We had never experienced it before so it took us a couple of minutes to figure out.
The hotel was clean and the rooms quiet. Staff was friendly and the location convenient.
Stayed in September 2023
Reviewed: 4 September 2023
Barry
CanadaApple products couldn't access the free wi-fi. Android was fine!
Bed was super, extremely quiet room, good coffee, good shower. Nice front counter people.
Stayed in September 2023
Reviewed: 26 August 2023
Heba
CanadaFridge was not working Pool was too small
Clean New Nice staff Large room Breakfast included Parking was easy
Stayed in August 2023
Reviewed: 25 August 2023
John
United StatesNot much
Nice views
Stayed in August 2023
Reviewed: 24 August 2023
Shannon
CanadaThe coffee ir creamer was not good. Tasted rancid. Also the tissues in the bathroom were old. (Yellow). Make sure the staff takes the old ones out and put clean ones. Cause there were clean tissues on top of the old.
The pool and hot tub were nice. As well as the staff.
Stayed in August 2023
Reviewed: 21 August 2023
James
CanadaYou shouldn’t be selling bottled water because it’s a necessity
I liked the view we could see the mountains and lights during the night
Stayed in August 2023
Reviewed: 13 August 2023
Akram
CanadaPool was too small. Ice machine in our floor was broken for the 3 nights we where there. We had to pay for underground parking. I wish lightning was better in the rooms.
Great location, very clean and comfortable rooms. Staff were very nice. Breakfast was good.
Stayed in August 2023
Reviewed: 2 August 2023
Mariecon
United StatesHigh price, too expensive
Stayed in August 2023
Reviewed: 10 June 2023
Ann
United StatesThe Wi-Fi didn't work for about half our stay and the internal phones weren't working either for quite a while. On checkout, the employee proudly said our Wi-Fi would be free, and that was sort of funny since it only worked for a few days toward the end. The rest of the time we made do with roaming international data.
The location was fantastic, very walkable. Everything we needed was nearby, and it had great access to public transportation to access other parts of the city. The suites were a great size and having a living room was awesome.
Stayed in May 2023
Reviewed: 5 June 2023
Lisa
Hong Konghave to wait in line for breakfast, and don’t like the complimentary alkaline water
location
Stayed in June 2023
Reviewed: 21 May 2023
Shelley
CanadaThe price of the room was very high
The breakfast was very tasty & complete
Stayed in April 2023
Reviewed: 8 May 2023
Travis
United StatesParking entrance is hard to find.
Cheapest option in the area. Room was clean and spacious. Walking distance to the mall and a grocery store.
Stayed in May 2023
Reviewed: 28 April 2023
Dora
CanadaOne day the restaurant hostess lady was kind of rude and make us wait 5 min (standing in the front of the restaurant) until she checked if we have breakfast included.
Hotel amenities, location (close to restaurants, close to sky train station), good breakfast, friendly staff.
Stayed in April 2023
Reviewed: 22 April 2023
1bw
CanadaRoom and location great
Stayed in April 2023
Reviewed: 18 April 2023
Jay
United StatesParking was a bit hard to get in and out.
Stayed in April 2023
Reviewed: 11 April 2023
Genevieve
CanadaI booked and was charged for a room with a view but all I saw from my window on the fifth flour was a wall and a roof. Travelling from a small town I was looking forward to a high flour room with a view and not having this made the room much less enjoyable. I did requested a higher flour or to be reimbursed for the added fee for the view and was denied both.
Location is excellent. Beds are cozy. Elevators are quick. Housekeeping is very efficient and pleasant. Nice fitness room.
Stayed in April 2023
Reviewed: 9 April 2023
Monica
United StatesBreakfast to expensive s didn't partake. Room across for exit which I prefer not to be by.
Stayed in April 2023
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