5905 Victoria Avenue, L2G 3L8 Niagara Falls, Canada
#20 of 81 hotels in Niagara Falls
Guests' ChoiceBased on 3212 hotel reviews
7.8Cleanliness
8.0
Comfort
8.1
Location
9.1
Facilities
7.8
Staff
8.3
Value for money
7.8
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 May 2024
William
United Statesshe had to pay extra $20 a day to park. Took forever to get hot water into your room.
rooms were clean.
Stayed in May 2024
Reviewed: 3 May 2024
Melissa
CanadaGreat location
Stayed in April 2024
Reviewed: 28 April 2024
Angela
CanadaConvenient location and it was clean
Stayed in April 2024
Reviewed: 23 April 2024
Jackie
CanadaThe coffee maker in the room was not working properly but to be fair I never mentioned it to any staff member during my visit.
Fantastic view from our balcony.
Stayed in April 2024
Reviewed: 20 April 2024
Michelle
United StatesNo breakfast
Comfort and location
Stayed in March 2024
Reviewed: 20 April 2024
Sophia
CanadaThe cost for the 2 days was expensive but it is what it is
I like my room
Stayed in March 2024
Reviewed: 13 April 2024
Travis
Canadaeverything went well
Stayed in March 2024
Reviewed: 13 April 2024
Lonnie
United StatesDon't waste any extra money for the Balcony rooms. They are literally only wide enough for a chair and you will not have a view of the falls. At least not from the 3rd or 4th floors.
The location is one of the most centralized for Niagara Falls, Canada. This hotel is 1 block from the fun zone and less than a 10 minute walk to the water front. There are at least a dozen places to eat within a few hundred yards, either sit down or fast food. Late night munchies.... No Problem! There is a Pizza Hut, KFC and Baskin Robins open until 2am on the lower floor as well as a Denny's in the parking lot (only open 24hrs on Fri and Sat but still open late).
Stayed in April 2024
Reviewed: 10 April 2024
Steven
United StatesThe rooms can use updating.
Located within walking distance to the attractions and many restaurants. Rooms are a good size with mini fridge, microwave and spa bathtub.
Stayed in April 2024
Reviewed: 4 April 2024
Blossom
CanadaThe Manger Kevin liddle was amazing!!!!!
Stayed in April 2024
Reviewed: 1 April 2024
Birgitt
CanadaGood location , large room ,
Stayed in March 2024
Reviewed: 1 April 2024
Beverly
CanadaWas disappointed that it cost$40. A night for my son's car. And breakfast cost $145. For 4 adults and 2 children.
Service was quick and pleasant. Rooms and pool great.
Stayed in March 2024
Reviewed: 22 March 2024
Jessica
CanadaThe front desk staff were very friendly and helped with all my questions. The location was perfect and the room for my partner and I was amazing. We had the king bedroom with the heart shaped tub
Stayed in February 2024
Reviewed: 18 March 2024
Victoria
CanadaGreat location. Clean. Friendly. We had a noisy room and they immediately switched us.
Stayed in March 2024
Reviewed: 15 March 2024
Braithwaite
Canadanothing
Everything is close 👍
Stayed in March 2024
Reviewed: 10 March 2024
Natasha
CanadaNice sized room and very clean. Hotel pool and hot tub were also great.
Stayed in March 2024
Reviewed: 22 February 2024
Emore
Canadawas ok
ok
Stayed in December 2023
Reviewed: 21 February 2024
Mike
CanadaShort walk from Clifton hill and falls view casino love the large room we always get a suit with hot tub lots of parking.
Stayed in December 2023
Reviewed: 16 February 2024
Todd
CanadaThe sink in our room was damaged. The dial for the water temperature was loose and broken. My only other complaint at all was a very very basic tv channel selection. Not a crucial issue at all, but I mention it just for objectivity.
The staff was fantastic, the room was very clean and tidy, and the amenities were well maintained and excellent
Stayed in February 2024
Reviewed: 7 February 2024
Monica
CanadaRooms need to be updated
The location The beds
Stayed in February 2024
Reviewed: 7 February 2024
Bloodworth
CanadaThere needs to be two comfortable chairs to sit in in the rooms.
The amenities and location
Stayed in February 2024
Reviewed: 5 February 2024
Bonaventure
CanadaOverall stay was satisfactory, I liked the location, restaurants were easily accessible and my kids enjoyed the indoor pool
Stayed in February 2024
Reviewed: 2 February 2024
Emily
CanadaFloor was not very clean and you have to pay extra for parking
Bed was very comfortable
Stayed in January 2024
Reviewed: 30 January 2024
Daniel
CanadaIt was way overpriced for the value! I paid $500 for one night ! Given it was on New Year’s Eve I still believe it was way over priced
The indoor pool
Stayed in January 2024
Kilkenny, Ireland
Grace Bay, Turks & Caicos Islands
Poznań, Poland
Davos, Switzerland
Santa Domenica, Italy
San Juan, Argentina
Rome, Italy
Lempzours, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content