320 Bay Street, P6A 1X1 Sault Ste. Marie, Canada
#9 of 22 hotels in Sault Ste. Marie
Guests' ChoiceBased on 874 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.6
Facilities
8.5
Staff
8.9
Value for money
8.1
Free WiFi
8.0
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End of dialog contentReviewed: 8 May 2024
Fernando
CanadaNot great lighting in room...surprised that we had to pay for parking...it was good to have breakfast included but on that day sausage was rubbery, and the French toast was cake- like . We do need bigger towels😊❤
The location was good to our destination.....it was clean, great service, comfy, and great to have, iron, coffee machine, etc.....thank you
Stayed in May 2024
Reviewed: 20 April 2024
Mercer
CanadaWell equipped and staffed breakfast bar.
Stayed in April 2024
Reviewed: 7 March 2024
Shaunna
CanadaThere’s no restaurant in the hotel (for dinner) but they did have a snack machine and I ordered food to the restaurant. Also, the mall is across the street and they have a food court.
I was there for work, and it was within walking distance.
Stayed in February 2024
Reviewed: 29 January 2024
Melissa
CanadaOne way road
Easily accessible
Stayed in January 2024
Reviewed: 23 December 2023
Derek
CanadaGreat location
Stayed in November 2023
Reviewed: 27 November 2023
Janet
CanadaThe smell in the lobby was off putting.
Great location. Well maintained.
Stayed in November 2023
Reviewed: 13 November 2023
Jennifer
CanadaAvailability of luggage carts and elevators. Clean room, comfortable bed and coffee maker. Continental breakfast was a good selection of hot and cold options.
Stayed in November 2023
Reviewed: 7 November 2023
Jacqueline
SwitzerlandThe room was OK but it was a room accesibly for wheel chairs and facing the parking lot, meaning that everybody standing outside could see in our room if the curtains weren't closed.
There is a very nice breakfast awailable. We were many weeks on a travel trip and appriciated the possibility to use the laudry room with free soap. Thank you. We visited the hotel last year as well together with our daughter and granddaughter. We like the Hotel.
Stayed in October 2023
Reviewed: 17 October 2023
Babar
CanadaN/A
All good
Stayed in October 2023
Reviewed: 15 October 2023
Chatora
CanadaSauna wasn’t working
Comfortable stay
Stayed in October 2023
Reviewed: 11 October 2023
Vonnie
United Statesdirty carpet in hall cold in hallway
nice beds nice staff
Stayed in October 2023
Reviewed: 9 October 2023
Gillian
CanadaRoom was small
Nice fixtures in room & whole building. Great breakfast, & location v convenient/central
Stayed in October 2023
Reviewed: 9 October 2023
Gwen
CanadaThe downtown, like nearly all Ontario towns, has been hollowed out - no grocery store or corner store, poor restaurant selection. The Station Mall was hideous and half empty. But mostly I was shocked at the price. Total of $867 for three nights - that's close to $300 per night. A parking fee! Also - need an up dated list of restaurants nearby with addresses - and add The View in the Delta, which actually was good.
Breakfast had good food choices. But I hate paper plates and plastic utensils. The location was good for what I wanted - Algoma museum, a waterfront boardwalk, Bushplane Museum, train tour, and boat trip.
Stayed in October 2023
Reviewed: 1 October 2023
Marina
CanadaNoisy in the hallways and the floor above
Breakfast was good
Stayed in September 2023
Reviewed: 30 September 2023
Kathryn
CanadaKey card didn’t work on the second day and we had to go down to the desk to have they reset -why? The elevator seemed to be configured incorrectly when you called it to go down it inevitably went up first. Wifi was very weak. No fan in washroom or if there was it wasn’t functioning.
Good location. Good breakfast.
Stayed in September 2023
Reviewed: 29 September 2023
Tina
United Statesneeds an update
Excellent location, friendly staff, good breakfast
Stayed in September 2023
Reviewed: 20 September 2023
Brian
CanadaWe had booked a King Size room… when we arrived we were told only Queen Size beds at this location…booking.com needs to correct this on their site. We would have booked elsewhere
Clean Close to waterfront and restaurant ‘s
Stayed in September 2023
Reviewed: 19 September 2023
Nancy
United StatesNoisy people in surrounding rooms our first night there. The second night was much better
Breakfast was the best complimentary one I’ve ever had.
Stayed in September 2023
Reviewed: 18 September 2023
Christine
CanadaExpensive
Beds were amazingly comfortable
Stayed in September 2023
Reviewed: 12 September 2023
Lisa
CanadaBreakfast was very good, with lots of options
Stayed in August 2023
Reviewed: 9 September 2023
Keith
CanadaSauna could use a better cleaning.
The hot breakfast buffet was very good. There were plenty of options for the whole family. The pool, hottub, and sauna were nice after a long drive.
Stayed in August 2023
Reviewed: 9 September 2023
Gary
CanadaA bit pricey
Great location
Stayed in September 2023
Reviewed: 6 September 2023
Joseph
CanadaLimited parking, pool was cold, hot tub jets didn't work properly, sauna not very hot... I prefer new builds by IHG instead of refurbished hotels
Free Breakfast and that there was a pool, sauna and a hot tub
Stayed in August 2023
Reviewed: 5 September 2023
Jayne
CanadaBreakfast is tasty , but not many varieties, for the cost of the hotel. The location is perfect its in downtown walking distance.
Stayed in September 2023
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