310 Hunt Road, V9N 5N2 Courtenay, Canada
#3 of 12 hotels in Courtenay
Guests' ChoiceBased on 180 hotel reviews
8.9Cleanliness
9.4
Comfort
9.5
Location
9.1
Facilities
9.2
Staff
9.4
Value for money
8.9
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End of dialog contentReviewed: 3 July 2023
Crystal
Canadaeverything, it’s very clean, quiet and very nice staff too. great place to stay.
Stayed in July 2023
Reviewed: 12 June 2023
Timothy
Canadathe location is a bit out of town
very clean, had car charging, had brekfast
Stayed in June 2023
Reviewed: 27 April 2024
Szymon
CanadaDo not accept cash/debit.
Stayed in April 2024
Reviewed: 16 March 2024
Esther
CanadaThe pool chemicals were off so my kid got a rash
It needs a hot tub
Stayed in February 2024
Reviewed: 18 January 2024
Douglas
CanadaDogs barking in two different rooms, manager lying about bathroom exhaust fans , they all never turn fully off , was moved to new room and discovered this and was also told by staff member many guests have this complaint, breakfast was substandard quality, pancake machine didn’t work, crap coffee, highlights was two very helpful and super cheery staff members
Location
Stayed in January 2024
Reviewed: 26 December 2023
Jurik
CanadaEverything
Nothing
Stayed in October 2023
Reviewed: 17 December 2023
Anas
CanadaExpect a view on the parking lot when you book a mountain view room (mountains are on the background if you look closely).
Stayed in December 2023
Reviewed: 10 November 2023
Jennifer
CanadaTwo garbages had no bags, the bags were left for us to put them in the cans. No bottle water to buy. They were out. Only 1 towel per person.
New, clean hotel.
Stayed in November 2023
Reviewed: 23 October 2023
Thelma
CanadaSunday breakfast is supposed to go until 10 Ran out of things early so not much for later guests
The staff was lovely. A new hotel so super clean and fresh. Lobby sitting area is nice.
Stayed in October 2023
Reviewed: 11 October 2023
Ken
CanadaAccessibility for wheelchair was not planned well. Location of towel rack under sink prevented wheelchair access.
Location, parking, value
Stayed in September 2023
Reviewed: 11 October 2023
Trysten
CanadaI was charged for the first night on the credit card used to hold the room when booking which I understood would not be charged until I was at the hotel. than the entire stay was put on a different card after I got there . I brought it to their attention that they charged me twice for the first night and they said it would be returned to my card. That was 2 1/2 months ago and we still did not get the money returned. Not impressed!
Quiet, new, comfortable room, good location, staff was friendly. Breakfast was okay.
Stayed in July 2023
Reviewed: 28 September 2023
Morgan
CanadaThe pool was very small and there was a loud beeping noise that could be heard in our room every hour or so, was very annoying.
The location was great, beds were very comfortable.
Stayed in September 2023
Reviewed: 19 August 2023
Bev
CanadaBooked a handicap room. We had to be moved because it wasn’t wheelchair accessible as requested. The manager and staff were arguing in front of guests. When I spoke with the manager he took zero responsibility that he was part of the argument. Very unprofessional and disrespectful. Arriving from out of town with a wheelchair senior for her husband’s Celebration of Life. Telling us the wait for room was going to be 1/2 hour and by the time we got settled in the appropriate room 2 hours later. Felt put off and not interested in giving staff or the hotel any recommendations. We were about to leave because of the problems. I hope management and staff have sorted out their issues.
Decent breakfast. Room was nice and large. Walk in shower. Blackout window covers
Stayed in July 2023
Reviewed: 8 June 2023
Kris
Canadawish I would have known the pool wasn’t ready to use before standing at door of pool seeing still under construction
was nice and clean
Stayed in June 2023
Reviewed: 17 November 2023
Anonymous
CanadaAbsolutely nothing
Easy to find Staff was kind, friendly, professional
Stayed in November 2023
Reviewed: 9 September 2023
Anonymous
CanadaFriendly workers and beautiful room.
Stayed in July 2023
Reviewed: 10 July 2023
Anonymous
CanadaNothing
Beautiful and we loved it
Stayed in July 2023
Reviewed: 15 May 2024
Navjot
CanadaThere are no comments available for this review
Stayed in May 2024
Reviewed: 6 May 2024
Burcu
CanadaThere are no comments available for this review
Stayed in May 2024
Reviewed: 5 May 2024
Nerrilee
CanadaThere are no comments available for this review
Stayed in May 2024
Reviewed: 1 May 2024
Graham
CanadaThere are no comments available for this review
Stayed in April 2024
Reviewed: 21 April 2024
Stephanie
CanadaThere are no comments available for this review
Stayed in March 2024
Reviewed: 19 April 2024
Robyn
CanadaThere are no comments available for this review
Stayed in March 2024
Reviewed: 11 April 2024
Steve
CanadaThere are no comments available for this review
Stayed in January 2024
Reviewed: 7 April 2024
Paulina
CanadaThere are no comments available for this review
Stayed in April 2024
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