1620 Powick Road, V1X 7G5 Kelowna, Canada
#4 of 30 hotels in Kelowna
Guests' ChoiceBased on 549 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
8.8
Facilities
9.0
Staff
9.1
Value for money
8.4
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 May 2024
Matthew
CanadaParking spaces were too small, so narrow that made it difficult to get in/out of my vehicle. There was no complimentary water bottles provided.
Coffee had great taste, was hot and food items were good quality. Hot tub and pool was enjoyable and relaxing. Staff were friendly and welcoming.
Stayed in May 2024
Reviewed: 7 May 2024
Ursula
CanadaGood, hot breakfast. Very comfy bed.
Stayed in April 2024
Reviewed: 7 May 2024
Sharon
CanadaNothing
Great
Stayed in May 2024
Reviewed: 1 May 2024
Lin
CanadaThe location is close to my daughter’s place which is the main reason why I chose this hotel.
Stayed in April 2024
Reviewed: 25 April 2024
Mohamed
Canada- Despite having a Genius account, the check-in process was significantly delayed till 4 PM. - A large group of high school students coincided with our stay, and their behavior and loud noises were exceedingly bothersome.
Clean Nice breakfast
Stayed in April 2024
Reviewed: 18 April 2024
Diana
CanadaWish we could adjust the fan more in the room.
Bed very comfortable. Dogs were welcome. Staff very friendly. Clean. Quiet. Good breakfast.
Stayed in April 2024
Reviewed: 13 April 2024
Cathy
CanadaBathrooms need update
Location, cleanliness
Stayed in April 2024
Reviewed: 13 April 2024
Hannah
CanadaBreakfast variety was exceptional! Great coffee and food. Very friendly staff
Stayed in April 2024
Reviewed: 11 April 2024
Brenda
CanadaPool was a bit cold
Breakfast
Stayed in March 2024
Reviewed: 4 April 2024
Soojin
CanadaBreakfast and Make room service are good.
Breakfast, service
Stayed in March 2024
Reviewed: 4 April 2024
Josephine
PhilippinesBreakfast options
Location; comfy bed
Stayed in April 2024
Reviewed: 1 April 2024
Haalah
CanadaOnly missing piece was kits for going to pool bath robes n slippers
Bright spacious rooms, great amenities close by, beautiful location, amazing staff, breakfast was very very filling. Could eat different combinations each day!
Stayed in April 2024
Reviewed: 26 March 2024
Fiona
CanadaThe location was great. Good selection of restuarants within walking distance. The room was really large and very clean. Staff were welcoming and check in / check out was super efficient.
Stayed in March 2024
Reviewed: 21 March 2024
Colleen
CanadaI like the location, plenty of parking, and restaurants nearby
Stayed in February 2024
Reviewed: 18 March 2024
Constantin
CanadaExcellent experience, breakfast is great, new facility worth the money, highly recommend! Super clean everything! The best breakfast host we've ever met! 😉
Stayed in March 2024
Reviewed: 14 March 2024
Kyle
CanadaMinor dirt stains on the mattress cover
Continental breakfast and spacious, clean rooms. Sandra makes great bacon for breakfast!
Stayed in March 2024
Reviewed: 11 March 2024
Lorenz
CanadaI could hear the people above me jumping on the floor, and on the 3rd floor where we stayed there was a hockey team running up and down the hall for almost 2 hours in the morning. Knocking on my door and other frequently and running thinking it was funny. The parents were visiting in the hallway late at night sitting on the floor outside our room, instead of in a room. About 12 adults. So the noise at night and the next morning was extremely annoying!! I mentioned it to hotel staff upon check out as some one else may have to deal with the same thing that night and next morning as well.
Convenient breakfast.
Stayed in March 2024
Reviewed: 5 March 2024
Michael
CanadaNothing
All staff from front counter to the wonderful fellow working the breakfast room were always pleasant and in good cheer.
Stayed in March 2024
Reviewed: 27 February 2024
Nicole
CanadaWould love a smart TV!
Stayed in February 2024
Reviewed: 24 February 2024
Richard
CanadaDidn’t parking sucked
Only problem no parking
Stayed in January 2024
Reviewed: 15 February 2024
Lynn
CanadaJust first nite room was above exhaust fans which maybe has some malfunction as they were extremely loud and vibrating into my room. They sounded like a large generator cutting in and out. Staff moved me to different room at 2am and were very apologetic The room they moved me into was very quiet. Hotel did not give any discounts for this because I booked thru booking.com
Breakfast was amazing! Staff were excellent! Hotel was clean! Beds very comfortable. The rooms had a sliding door between entrance and bedroom area which blocked out any hallway noises. Restaurants in front of hotel were excellent! Hotel is right beside strip mall with Walmart and then there is a dollar store across the street for anything you may have forgot to pack. The reason I gave it an 8 not 10 was due to the first nite I was in room 214 which is overtop large exhaust fans which cut in and out all nite causing vibrations and loud noise in my room. Staff were very accommodating by moving me to a different room at 2am which was much better. Hotel did not give discount because I booked thru booking.com
Stayed in February 2024
Reviewed: 28 January 2024
Richard
CanadaEasy access to city streets
Location nice breakfast nice but parking stalls small only thing wrong
Stayed in January 2024
Reviewed: 11 January 2024
Edith
CanadaIt would have been nice to have a magnifying mirror in the bathroom.
The breakfast was very tasty with a wide selection of options (other than the bread, which was mediocre).
Stayed in January 2024
Reviewed: 10 January 2024
Soberanis
MexicoNoise
Bedrooms
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content