2055 Robertson Road, Ottawa, Ontario, K2H5Y9 Ottawa, Canada
#23 of 56 hotels in Ottawa
Guests' ChoiceBased on 556 hotel reviews
8.3Cleanliness
8.9
Comfort
9.0
Location
8.5
Facilities
8.5
Staff
8.9
Value for money
8.2
Free WiFi
8.4
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End of dialog contentReviewed: 5 May 2024
Laurie
CanadaThe property was very clean, great location for getting to everything. The staff were wonderful.
Stayed in May 2024
Reviewed: 14 April 2024
Glenn
CanadaBreakfast
Stayed in April 2024
Reviewed: 13 April 2024
Valentyna
UkraineBreakfast options, plastic tableware...
Pet policy. Pool
Stayed in March 2024
Reviewed: 8 April 2024
Cashman
CanadaShower curtain too short.
Clean rooms friendly staff
Stayed in April 2024
Reviewed: 18 February 2024
Shannon
CanadaLocation
Comfortable bed
Stayed in February 2024
Reviewed: 4 January 2024
Balaletchumie
CanadaThe washroom was dated and could use dome freshening up. Our first room, the A/C was really loud but the front desk staff were great and found us another room that was better.
Location was great. Lots for stores and restaurants near by. Didnt try the breakfast but the coffee was good.
Stayed in December 2023
Reviewed: 4 January 2024
Serge
CanadaThe TV wasn't really working but everything was okay
I don't really prefer a specific thing but the hotel was comfortable, the breakfast was good and the staff was great.
Stayed in January 2024
Reviewed: 28 December 2023
Shannon
CanadaI booked through Booking.com. I was under the impression that deposit had to be $100. I was informed when I called to see if I can book to come in early. I was told it was 250 and you did not accept cash that I was not impressed with.
Close to where I had to be.
Stayed in December 2023
Reviewed: 5 December 2023
Hugo
CanadaThe pool is not fully warm.
Room very big and cozy.
Stayed in December 2023
Reviewed: 29 October 2023
Susanne
United StatesThe couch, were two adults had to sleep, the mattress was bad condition , it belonged in the trash and not for a human body to have a comfortable rest.
Everything except, see next.
Stayed in October 2023
Reviewed: 18 October 2023
Catharine
CanadaTV was older, no apps/smart TV. Noise carried a bit from upstairs.
Indoor pool was nice. Lots of parking. Front desk folks were very nice.
Stayed in September 2023
Reviewed: 15 October 2023
Rebecca
CanadaNothing to complain about. It is what I expected.
Coffee and tea in the lobby. Staff was friendly.
Stayed in August 2023
Reviewed: 30 September 2023
Robin
CanadaLocation was great, breakfast was awesome
Stayed in September 2023
Reviewed: 20 September 2023
Joan
CanadaEasy to find
Close to everything
Stayed in September 2023
Reviewed: 19 September 2023
Majambu
CanadaRien
Hospitality, cleanliness, breakfast
Stayed in September 2023
Reviewed: 7 September 2023
Claudette
CanadaWe booked the suite because our son was with us. We had a king size bed and a sofa bed. Our son slept on the sofa bed which unfortunately was very uncomfortable. The hotel should invest in better sofa beds or replace the sofa mattresses if possible.
Nice quiet area. Travelling home from a family reunion. This hotel was ideal because we did not have to drive through the city in the morning.
Stayed in September 2023
Reviewed: 5 September 2023
James
CanadaA hot tub would be nice, and a method of turning off the room fan mounted in the wall.
Breakfast was very good, large choice of foods
Stayed in September 2023
Reviewed: 4 September 2023
Fatoumata
CanadaExcellent lots of choice to choose from and healthy too not too oily love it Staff very helpful and the place very clean and food is very fresh also
Stayed in September 2023
Reviewed: 29 August 2023
St-jean
CanadaThe rug and material on the bench needed cleaning.
It’s location was great, the staff was friendly and the breakfast was not too bad.
Stayed in August 2023
Reviewed: 14 August 2023
Lawrence
United Stateslack of chairs
it was good just a bit crowded
Stayed in August 2023
Reviewed: 7 July 2023
Chahak
CanadaBreakfast was average, not much options
Stayed in July 2023
Reviewed: 6 July 2023
Mark
CanadaThe TV was small, the screen was narrow and long, the color was off.
Comfy bed and large room. Liked the room view.
Stayed in June 2023
Reviewed: 3 July 2023
Adam
CanadaReally didn't like room door locks had to try several time to get it to open.. Front desk seemed a little stressed when checking in.. Breakfast attendants seemed to have some difficulties keeping breakfast items stocked.m
The beds and linen were comfortable, and breakfast was good. It was quiet had a good night's sleep. Morning staff was helpful when I had forgotten a couple of things in room after handing in key cards.
Stayed in July 2023
Reviewed: 30 May 2023
Deanne
CanadaOur room did not have a microwave, and when I mentioned it to the front staff, she offered that I use the one in the dining area. I agree I could’ve read all the fine print before booking, but would’ve appreciated an offer for different room with a microwave. The bed and pillow were not very comfortable as well. It gave me and my husband a back pain after the first night.
Hot breakfast is greatly appreciated. I thought the food was good for the price point.
Stayed in May 2023
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