524 York Road, , L0S1J0 Niagara on the Lake, Canada
#4 of 14 hotels in Niagara on the Lake
Guests' ChoiceBased on 850 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
8.7
Facilities
9.0
Staff
9.3
Value for money
8.5
Free WiFi
9.1
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End of dialog contentReviewed: 6 May 2024
Raiza
CanadaHash browns were undercooked, sausages did not taste fresh
Breakfast was OK, it could improve a little bit. Staff was outstanding
Stayed in April 2024
Reviewed: 18 April 2024
Jody
United StatesAgain, I was very pleased with location, friendly staff and cleanliness of facility. No complaints whatsoever!
The property was a convenient 10-15 minute drive to the Clifton Hill area and the Falls. The hotel staff were friendly, helpful answering questions, etc. The hotel was very clean and morning breakfast was good. The staff overseeing the breakfast kept area clean and were also very friendly.
Stayed in April 2024
Reviewed: 10 April 2024
Popescu
CanadaClean nice location. Met our needs perfectly. Great breakfast provided. This was our second time staying here and we would return.
Stayed in March 2024
Reviewed: 3 April 2024
Kenneth
CanadaNothing was wrong at all.
Everything was great.
Stayed in April 2024
Reviewed: 28 March 2024
Karen
CanadaOur heating system was a little loud.
Very clean, comfortable and quiet. Location is easy access off the QEW
Stayed in March 2024
Reviewed: 17 March 2024
Eghobamien
CanadaThe pillows
Environment
Stayed in March 2024
Reviewed: 17 March 2024
Jennifer
CanadaEverything
Stayed in March 2024
Reviewed: 11 March 2024
Rohafza
CanadaJust the breakfast the people who don’t eat eat pork they should make something for people who doesn’t eat meat
Very clean and good customer service. The room was excellent. Thank you so much.
Stayed in February 2024
Reviewed: 7 March 2024
Reza
CanadaHelpful staff, clean room, good breakfast!
Stayed in March 2024
Reviewed: 29 February 2024
Adelquin
United StatesThe bathroom door has a big gap in our room.
Cleanliness and friendly staff!
Stayed in February 2024
Reviewed: 26 February 2024
Rachael
United StatesEasy check-in, nice staff, good breakfast. Shortly after checkout we received a call. My husband had forgotten a couple items in the room and house keeping was already on top of coordinating the room and we were able to get back before we'd gotten very far.
Stayed in February 2024
Reviewed: 19 February 2024
Usha
CanadaBreakfast time 7:00 to 9:00am but they closed at 8:30 pm . Really disappointed
Good
Stayed in February 2024
Reviewed: 16 February 2024
Maggie
CanadaThe Only thing which is not a reflection on the hotel, is the lack of a decent restaurant close to the hotel for dinner
Staff are excellent, friendly & helpful at reception. Delicious breakfast. Comfortable beds, big walk-in shower, clean, good sized pool & well equipped gym
Stayed in February 2024
Reviewed: 9 February 2024
Silas
CanadaWe liked the location, the rooms so spacious. Little kitchen so organized. Beautiful bathrooms and hot showers. The best I ever had, we are a frequent visit to Niagara Falls and this place is just a head above shoulders. Thank you.
Everything there is. Just wonderful, we loved it the beds, breakfast talk of service. Awesome people very lovely, joyful and receptive. We even extended our stay very easily, thanks to Stephane. We definitely found a home away from home. We will be back soon.
Stayed in February 2024
Reviewed: 6 February 2024
Hasimu
CanadaNothing
Clean and comfortable
Stayed in February 2024
Reviewed: 1 February 2024
Alifirat
TurkeyNothing
Very clean. Very comfy.
Stayed in February 2024
Reviewed: 25 January 2024
Erika
CanadaWe didn’t encounter any problem.
The breakfast was better than we expected, we were very satisfied.
Stayed in January 2024
Reviewed: 5 January 2024
Marcoux
CanadaBreakfast was good, location was perfect for our stay. Friendly staff and clean and quiet room.
Stayed in January 2024
Reviewed: 3 January 2024
Julie
CanadaThe opening and opening of other doors can be heard inside the room.
It was neat and clean.
Stayed in December 2023
Reviewed: 2 January 2024
Ruwinie
CanadaEverything went well. Nothing negative to say about it
The breakfast was decent, and the hotel had excellent customer service. I have previously stayed at this hotel. Again, it was a wonderful experience.
Stayed in December 2023
Reviewed: 2 January 2024
Antonio
United StatesThe property was excellent. There’s nothing to complain about.
Stayed in December 2023
Reviewed: 2 January 2024
Mahmut
CanadaBreakfast per feckt…good
Stayed in December 2023
Reviewed: 2 January 2024
Rhoda
CanadaClean Modern
Stayed in December 2023
Reviewed: 1 January 2024
Ivan
CanadaThe loud banging of the doors
Stayed in December 2023
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