235 King Edward Avenue, Ottawa, Ontario, K1N 7L8 Ottawa, Canada
#36 of 56 hotels in Ottawa
Guests' ChoiceBased on 3289 hotel reviews
8.0Cleanliness
8.8
Comfort
8.8
Location
7.7
Facilities
8.4
Staff
8.4
Value for money
8.2
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 May 2024
Taniya
CanadaLocation is very close to parliament hill
Friends
Stayed in May 2024
Reviewed: 22 May 2024
Richa
CanadaBreakfast could be a bit more better. Food served can be cold sonetimes
Liked the breakfast and nice comfy rooms. Location is very strategic in the heart of downtown Ottawa
Stayed in May 2024
Reviewed: 21 May 2024
Mustaq
CanadaIt was very clean
Stayed in May 2024
Reviewed: 21 May 2024
Irma
CanadaIt's was Very Difficult to find the Lobby Entrance!!!!! It was Extremely close to a bunch of Homeless Drug Addicts. We could clearly see them Using the Drugs, just a few yards from the hotel. I was with my 8 and 12 year old Granddaughters. 😔 😟 🙁
Clean, friendly staff, comfy bed. 👌
Stayed in May 2024
Reviewed: 21 May 2024
Nameta
CanadaEverything was good
Excellent breakfast
Stayed in May 2024
Reviewed: 20 May 2024
Tresa
CanadaThe house keeping keeps knocking from 9.25am, one time to do the service and another one knocking whether I need the service. It's so early to wake someone up and when they are done, the garbage bin left as is. As for the breakfast, though the staff are trying to cover but most time many items are out
Great location, walkable distance to most of the attractions. comfy bed and free breakfast
Stayed in May 2024
Reviewed: 19 May 2024
Brenda
CanadaRoom had little bugs coming out of the grout by the wall of the bathroom.
Continental breakfast was fantastic and the staff were so happy and pleasant.
Stayed in April 2024
Reviewed: 19 May 2024
Homeyra
CanadaParking payment, breakfast.
Breakfast was not good enough. I expected more variety. Parking I suppose was include , but it was not I paid extra $20 for just one day. I am not happy .
Stayed in May 2024
Reviewed: 18 May 2024
Kilian
FranceComfortable and quiet room Hotel location
Stayed in May 2024
Reviewed: 18 May 2024
Tenny
Canadait was a but too busy for me
breakfast was nice.
Stayed in May 2024
Reviewed: 15 May 2024
Dara
CanadaThe way go to parking is small.
Stayed in May 2024
Reviewed: 14 May 2024
Liqun
CanadaLocation is just across a gathering spot of a lot of homeless people, unfortunately. I would hope that there’s a master switch of all the light switches in the room. When I feel like sleeping, I had to get out of the bed and turn off each of them one by one, unless there’s one that I didn’t notice.
Very modern and one of the newest hotel in downtown Ottawa as the hotel advertised. Room spacious and very very clean. Spotless and big bathroom. Not a lot of choices for breakfast options but decent. I didn’t get here on vehicle so no comments for parking. Gym appeared to be 24h and there’s also an indoor pool, I didn’t get a chance to try due to my tight schedule.
Stayed in May 2024
Reviewed: 13 May 2024
Annie
CanadaThe location was a bit unwieldy to get to. With the one-way streets and dual turning lanes, we ended up on the opposite side of the river! Perhaps specific directions could be provided.
Breakfast was a real bonus. Very friendly and helpful staff. Clean building and rooms. Nice touches, like auto night light in bathroom.
Stayed in May 2024
Reviewed: 6 May 2024
Kolendreski
CanadaSome of theBreakfast choices were run out
Room was very nice and staff very helpful
Stayed in May 2024
Reviewed: 4 May 2024
Mathew
CanadaWith little to no property, the indoor parking is the only option. Tough for larger vehicles
Location to downtown / Byward Market
Stayed in May 2024
Reviewed: 30 April 2024
Karine
CanadaLocation. Very rugged
Stayed in April 2024
Reviewed: 25 April 2024
Isabela
BrazilThe location intimidated us a little bit, as we expected to be able to go for a walk with our little one, but with the numerous homeless people around (there's a charity comunity around, I guess), we couldn´t do what as we planned. Though the great majority of them seem to be peaceful, unfortunatelly we thought it wasn't worth the risk to walk by them. We drove around the town, so I guess that was the solution we found.
The hotel generally speaking was great. Our room was really clean, we had a great view, had a good night of rest, woke up to a nice breakfast, found a good spot in the parking lot (thought the way throught and out of it are a little too much narrow), the staff was very helpful.
Stayed in April 2024
Reviewed: 13 April 2024
Charlene
CanadaHoping that there will be fountains in each floor for water
New facility, good space in the room
Stayed in April 2024
Reviewed: 10 April 2024
Dimitrios
GreeceBreakfast good but nothing special. Better than the corresponding hotels in the USA. but far inferior even to inferior hotels in Europe. The location, as I said above, was convenient but close to a drug addiction center, so the evening was a bit disappointing. They don't mind you though.
Decent hotel and convenient in terms of location. You can explore the city center on foot. Very close to the historic center and restaurants and bars. The rooms are brand new and clean. The service is prompt and friendly.
Stayed in March 2024
Reviewed: 9 April 2024
Marlyn
CanadaThe location was perfect for us because the Little Ottawa Theater was a short walk down the street. The breakfast was very good.
Stayed in April 2024
Reviewed: 9 April 2024
Constant
CanadaKeep doing something different every day
I like the room, the bed is confortable, everything is clean, the accès is easy from the Parking to the réception and go to my room.
Stayed in April 2024
Reviewed: 6 April 2024
Janette
MexicoExcellent
Stayed in April 2024
Reviewed: 31 March 2024
Maureen
CanadaCommunity near hotel lots of homeless people. Beds were very soft and uncomfortable!
Hotel was very clean and new.
Stayed in March 2024
Reviewed: 31 March 2024
Raquel
CanadaNeighborhood, a lot of homeless - drug addicted people shouting around the building
Nice room, nice staff
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content