10 East Pearce Street, L4B 0A8 Richmond Hill, Canada
#6 of 14 hotels in Richmond Hill
Guests' ChoiceBased on 250 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.3
Facilities
8.1
Staff
8.5
Value for money
7.7
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End of dialog contentReviewed: 19 October 2022
Larah
CanadaThe elevator is too loud. Feels like it’s gonna fall/break anytime soon. It seems too old. So scary
The food
Stayed in September 2022
Reviewed: 18 October 2022
Jou-yin
United Statesloud noise from engine room(maybe) for all night and can’t fall asleep
Stayed in October 2022
Reviewed: 11 October 2022
Lijenny
CanadaThe evlater too noisy ,breakfast is too poor to eat.the employees is not so nice.the heat also too noisy.
The location is good
Stayed in October 2022
Reviewed: 10 October 2022
Adis
CanadaEverything is perfect
I like everything en The hotel
Stayed in October 2022
Reviewed: 3 October 2022
Julie
CanadaPrice seems high for one night.
The hotel staff were super friendly. They upgraded our room at no charge, which allowed us to have another team member stay with us, who would have otherwise had to go home. It was very kind of them.
Stayed in October 2022
Reviewed: 1 October 2022
Bernadette
CanadaNo option of non-feather pillows in room (both beds had the same type of pillows), very noisy elevator which reverberated down the hall (loud banging sound when doors opened and closed), no microwave in standard rooms (even though there is room for one), side doors to building did not have an auto open button (struggled to get luggage through the door).
Nice quiet location, away from the highway. Even though Leslie Street was nearby, it was fairly quiet. Quick check in process, complimentary 24/7 tea and coffee in lobby, decor was up to date, nice breakfast seating area, lots of parking.
Stayed in September 2022
Reviewed: 4 September 2022
Anthony
CanadaNot a criticism...but ice machine missing from floor....
The breakfast was amazing...absolutely did not expect it to be so good. The kids had a blast.
Stayed in September 2022
Reviewed: 24 August 2022
Ming-yuan
United StatesTerrible noisy elevator with stuck buttons
Location
Stayed in August 2022
Reviewed: 24 August 2022
Ming-yuan
United StatesNoisy and broken elevators
Location, spacious king room
Stayed in August 2022
Reviewed: 23 August 2022
Colleen
Canadaelevator seems unsafe
cleanliness
Stayed in August 2022
Reviewed: 31 July 2022
Caroline
Canadalack of actions regarding other guests
location
Stayed in July 2022
Reviewed: 25 July 2022
Emily
Canada2 straight nights did not have towels; when we asked the front desk they provided us with face towels, difficult to shower with. only 1 elevator was in service, no COVID19 protocols were in place - more then 3 people in the elevator at one time
breakfast was good - unfortunately they closed the doors exactly at 930am, i was still getting my food in the area when they closed the door
Stayed in July 2022
Reviewed: 23 July 2022
Lisa
CanadaIt was very expensive. 280$ a night is crazy!
The Breakfast was great. The kids LOVED the pool.
Stayed in July 2022
Reviewed: 11 July 2022
Dan
CanadaYou have to get better Secuity for your parking lot our car was vandalized just steps from your door.
The breakfast was good also the location was good
Stayed in July 2022
Reviewed: 4 July 2022
Shane
CanadaWould have prefered a room with a sink that you can drink out of other than the bathroom sink. Would have liked to have a water source other than the bathroom. If one had been available i would have booked it.
Big comfy bed!
Stayed in July 2022
Reviewed: 26 June 2022
Puiseng
United Statesnothing much
was upgraded to a jacuzzi room which I loved! the location was superb as it was nearby many eateries and restaurants. the hotel exterior and interior and rooms were spotless clean, and the amenities/furniture used were tasteful and high quality. every furniture seemed customized and built in.
Stayed in June 2022
Reviewed: 23 June 2022
Erika
CanadaI don’t think there’s anything I was unhappy with
I loved the breakfast, I didn’t expect a hot breakfast and throughly enjoyed it. The staff taking care of the breakfast was on top of everything and super friendly. Free parking was also awesome
Stayed in June 2022
Reviewed: 19 June 2022
Pui
United Statesnothing much!
the rooms are very clean and the amenities (sofa, bed, desk, work chair, pillows, etc) are of good quality. the bathroom amenities are also good quality as they use Dove products. it is also eco-friendly because they do not use single use bottles, but they install the full retail size bottles into the fall of the shower booth.
Stayed in June 2022
Reviewed: 12 June 2022
Vinay
CanadaGreat service
Stayed in June 2022
Reviewed: 10 May 2022
Carmit
United Statestried to get a hold of them too many times and they never got back to us!!!!
Stayed in May 2022
Reviewed: 19 April 2022
Xenia
CanadaThe bed and the pillow were very comfy, excellent breakfast. The kids loved the pool, they cried when we left, they said they want to move to this hotel ans stay there forever :) Thank you Holiday Inn!
Stayed in April 2022
Reviewed: 31 March 2022
Tammy
CanadaVery busy area,alot of commercial properties around.Very hard to find restaurant menus on line or driving as alot were in the Korean language
The hotel was very clean.The staff were great.The breakfast was very good.
Stayed in March 2022
Reviewed: 6 March 2022
Cheyanne
Canadait was lame
staff was rude
Stayed in March 2022
Reviewed: 27 December 2021
Zeng
CanadaThe black lady work at night shift was really negative and non-helpful
Stayed in December 2021
Reviewed: 30 October 2021
Donna
CanadaUpdated clean room. Comfortable bed and breakfast exceeded my expectations since it was included in room rate. Staff were pleasant and covid-conscious. Would definitely stay again. Worth the drive from midtown for the value.
Stayed in October 2021
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