123 Grafton Street, C1A7M4 Charlottetown, Canada
#18 of 44 hotels in Charlottetown
Guests' ChoiceBased on 414 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.6
Facilities
8.9
Staff
9.3
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 14 September 2022
Norma
Canadagreat location
Stayed in September 2022
Reviewed: 14 September 2022
Alan
United Statesan issue with housekeeping
most all
Stayed in September 2022
Reviewed: 7 September 2022
Judith
CanadaHave no comment - everything was excellent.
The front desk staff especially Joel and Manu - who made you feel so welcome. The ambience and location of this beautifully appointed hotel.
Stayed in September 2022
Reviewed: 6 September 2022
Stephen
Canadanothing
Location and quiet room
Stayed in September 2022
Reviewed: 6 September 2022
Laura
CanadaGreat location. Friendly staff.
Stayed in September 2022
Reviewed: 5 September 2022
Corinne
CanadaBreakfast and misunderstanding with price of room but that was corrected as I had a paper copy of my rate.
Did not like the breakfast, waitress did not llisten got the order wrong in more then one way. Breakfast was cold
Stayed in August 2022
Reviewed: 4 September 2022
Aline
Canadajust over $350 for one night but no one’s like to get gouged
clean and friendly staff beautiful hotel and good location
Stayed in September 2022
Reviewed: 31 August 2022
Patrick
Canadabest spot in town
Stayed in August 2022
Reviewed: 30 August 2022
Raymond
Canadahad to reserve the king suit, because nothing else was available, but wanted the two queen, sleep was not comfortable on sofa bed, messaged hotel about getting a pet free room ( no reply), room smelt like a dog was in it
Staff was friendly and helpful, location was great,
Stayed in August 2022
Reviewed: 28 August 2022
Tyler
CanadaInternet on the 9th floor was very slow
Excellent staff, pool and hot tub we're awesome, room and views were great. Excellent location
Stayed in August 2022
Reviewed: 26 August 2022
Gilbert
CanadaHousekeeping services were a mess. Maybe they have staff shortage?
Beautiful building, large well designed suite
Stayed in August 2022
Reviewed: 25 August 2022
Serge
CanadaOrdered towels for our room but never got them. Noise on the upstairs level during our stay.
Location, cleanliness, rooms
Stayed in August 2022
Reviewed: 24 August 2022
William
CanadaWe were disappointed that our room was not ready for check in time and we had to wait almost an additional hour which was inconvenient for our family with a child with special needs. (But, the cleanliness of our room and the delicious food made up for this!)
Food was excellent! We tried many items from the menu and everything was delicious and time and effort was taken to plate the items attractively. The room was very clean and the beds were comfy.
Stayed in August 2022
Reviewed: 23 August 2022
Timothy
Canadanothing.
perfect location, modern and great staff to help. Enjoyed the pool and hot tub as well.
Stayed in August 2022
Reviewed: 22 August 2022
Wendy
CanadaWe arrived early and planned to check our baggage before our room was available. And it turned out one was ready ahead of time so we got access earlier! Really appreciated that. Also liked that you had umbrellas we could use. Thanks
Stayed in August 2022
Reviewed: 22 August 2022
Ilya
CanadaThe washroom door has no lock :( It's not possible to lock inside.
The location is great! Right in the middle of the downtown. Plenty restaurants nearby. The room was very clean , the beds are comfy. Quiet place.
Stayed in August 2022
Reviewed: 17 August 2022
Jennifer
Canadagreat location to downtown shops and restaurants!
Stayed in August 2022
Reviewed: 10 August 2022
Cathy
CanadaThe room was huge, very clean and the bed was very comfortable.
Stayed in August 2022
Reviewed: 6 August 2022
Macdougall
CanadaGreat location to walk to everything
Stayed in July 2022
Reviewed: 30 July 2022
Bianca
CanadaTV was a little outdated, room temp was turned down all the way but still felt a little warm, parking sucked
Staff was very friendly, bed was most comfortable, hotel was very quiet, shower was great, check in was quick and easy
Stayed in July 2022
Reviewed: 30 July 2022
Happy
CanadaI tried to ask the staff to provide more shampoo and amenitiesI through the hotel mobile message, but I didt not get them finally. If he swimming pool can be bigger, we would be perfect.
Convenient to downtown.
Stayed in July 2022
Reviewed: 26 July 2022
Allan
CanadaEverything was perfect !
The hotel is new, beautiful, artistic, tastefully appointed and very capable friendly staff. Room was perfect. Beautiful room and amenities. Great bed. Very happy with the hotel.
Stayed in July 2022
Reviewed: 23 July 2022
Gary
CanadaThe location was perfect. Easy to walk around and see the sights. Lovely outside restaurants and shops.
Stayed in July 2022
Reviewed: 22 July 2022
Rosemary
United StatesI really liked how the rooms were arranged on the floors. We had a room set off to the side and I liked it very much. The room was very comfortable. access to the national parks pass that they provided at the desk was very helpful.
Stayed in July 2022
Reviewed: 20 July 2022
Neena
Saudi Arabialocation. closer to downtown, wharf , museum, mall and a good restaurant etc
Stayed in July 2022
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