The breakfast was a bit basic!

This is an ordinary traveller's motel with an extra ordinary staff. The room was nice, the beds comfortable, the en-suite gleamed, and everyone we met were friendly, and helpful. In addition, I left a cardigan in the room, and I received a phone call to tell me about it before I even knew I had lost it, and the day after we finally got home it arrived in the mail. Now that is customer service.

Stayed in September 2023

Exit door was just outside our hallway. Smokers would come and go without consideration of the noisy exit door. Bathroom could have used some upgrades. Striker plate on the lock to the room needed some adjustments. Door would not always lock.

A cold breakfast had good choice of item. Cereals, fruit, yogurt and muffins. Nice variety! Beds were heavenly!! Loved them with all the pillows and comfy mattress! Had a good rest! Enjoyed the large screen TV!!

Stayed in August 2023

Very few GF options in the restaurant to suit my coeliac wife!

Modern, relatively new facility. Clean room with good AC. Brewery and restaurant on site was a bonus.

Stayed in August 2023

Restaurant and bar on site. Not much selection in restaurant.

Stayed in August 2023

Wall little thin, hear other people

Location

Stayed in August 2023

Excellent meal and service at the restaurant. The concierge was a great help.

Stayed in August 2023

The continental breakfast could use a healthier option everything was super sweet and packaged,

This was a great stop on our drive home.

Stayed in July 2023

Value for the cost of the stay was not great considering there is no pool, no hottub, no workout room. The railroad is close and goes by a couple times in the night, the town is small so maybe all hotels affected by this? But it was hard to get a good sleep. Also even though all guests seemed very polite, any door opening or closing down the hall was very loud in the room, could also hear talking in the next room even though they weren't noisy, but im guessing insulation in walls is not great? Wouldve been nice if they automatically had more towels and pillows in the room, but staff were very accommodating when we asked for extra pillows.

Friendly staff and good communication, nice restaurant with good food, central location close to tim hortons, groceries, a&w and mcd's. Air conditioner in room worked well.

Stayed in July 2023

The walls are thin, I could hear my neighbour quite clearly at times.

The room was clean and the beds were very comfortable.

Stayed in July 2023

Nothing

The breakfast was small but all that we needed to get us back on the road. The coffee was very good. The beds were very comfortable. The room really was clean and the receptionist very helpful and friendly.

Stayed in July 2023

it needs more staff on duty. I had to unplug the air conditioner cuz the controls wouldn’t work. the shower nozel leaked and the front office door lock needs to be changed so a person can get out of it before 9am. when the worker was trying to unlock it at 9am she was having troubles getting it to unlock

it was close to my kids

Stayed in May 2023

It was very clean, quiet and comfortable. The restaurant had delicious food!

Stayed in May 2023

breakfast

There was no breakfast, went down to get a coffee, coffee wasn't on, there was yoghurt in the fridge

Stayed in April 2023

Staff service was not to par with hospitality industry

Complimentary breakfast, cleAn rooms, rooms had everything you needed and rooms looked presentable.

Stayed in April 2023

An extra or larger mirror in the room would have been nice, especially when more than one person is in the room. Everything was very good.

Staff was great, clean rooms, quiet. The beds, including linens and blankets, and pillows were comfortable and warm for the north.

Stayed in April 2023

Cant complain

it wasa continental breakfast, we were able to just grab a couple of muffins and go. Not a real sit down relax type setting but good if you wanted to be on your way in short order- by definition. Other then that, I hada nice sleep, bed and amenities were good. I especially liked that they gave us 2 pouches of caffeinated coffee instead of 1 decaf pouch.

Stayed in February 2023

Access cards were not programmed properly

Stayed in October 2022

On Saturday night many people (who I think were in the restaurant) were outside making a lot of noise until after 1:00 a.m. Also, I didn't realize that the room didn't have a hair dryer until the morning and then I couldn't reach anyone at the front desk or by calling the number provided. I had to wait until after 8:00 and then go to the front desk and call from there before I was able to get a hair dryer. I suggest that people be asked on check-in if they will be needing a dryer.

I liked the fact that even though it was just off the highway, I did not hear traffic noise in my room (which was on the back part of the property). Staff were friendly and helpful.

Stayed in October 2022

There were people being really loud having a party in the hotel parking lot for hours in the middle of the night, which prevent both my co-worker and I from sleeping

Stayed in September 2022

Rooms are updated and very clean. Very quiet even with a bar down stairs. Had dinner in the restaurant and it was delicious. The down town is a 5 minute walk andhas nice shops with friendly people. The outdoor gear and workwear store is incredibly good, top quality.

Stayed in September 2022

Breakfast was pretty basic

Stayed in August 2022

Breakfast was a little skimpy and the walls and doors a little thin.

Great location and very clean.

Stayed in August 2022

Check-in was a bit harrowing, abrupt

Well appointed, comfortable.

Stayed in July 2022

No complaints.

I am lactose intolerant so it was of no use to me. If hotels would use Naturale or similar Dairy products I could get the same value for my money as other patrons.

Stayed in August 2022