40 Bay Street South, L8P 0B3 Hamilton, Canada
#7 of 14 hotels in Hamilton
Guests' ChoiceBased on 712 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.3
Staff
8.6
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 19 May 2024
Kairat
KazakhstanEverything is ok. The rooms are clean, the location is good.
Stayed in May 2024
Reviewed: 16 April 2024
A7medelsayed
Saudi ArabiaExpensive, overrated.
Location is great in the middle of the down town.
Stayed in March 2024
Reviewed: 12 April 2024
Gary
CanadaBreakfast spread was great. I appreciate how the staff managed the crowd because it was a full house due to the eclipse.
Stayed in April 2024
Reviewed: 10 April 2024
Daniel
Canadavery pricey, one day breakfast was not good they for some reason had what looked liked crossants instead of eggs and bacon or ham not happy with that move
was pretty good
Stayed in April 2024
Reviewed: 9 April 2024
Karen
CanadaWhile the room was very clean, there was a strong food smell possibly from a longer-term resident before? The wifi was not stable enough for us to work in the room which was a concern as we were working remotely for part of our visit. The parking access was a bit confusing too
The staff at this hotel are excellent. Well-trained, professional and friendly. We arrived very late at night and even though a man entered the facilities who could have caused an incident, the team handled everything very well and de-escalated things easily.
Stayed in April 2024
Reviewed: 6 April 2024
Shireen
CanadaOne of the elevators was out for a day. Gym was not available for the 1st 24-48 hrs. We were given a chance to use Staybridge, but I specifically picked Homewiod for the better gym. One of the staff, younger brunette, seemed like she didn't want to be there. Overall, staff was not bad, just not as receptive as what I am used to whenever I travel.
Loved the 2-bedroom suite. Very large.
Stayed in March 2024
Reviewed: 5 April 2024
Amy
United StatesLocation of hotel is perfect for my needs. We have stayed here several times. Breakfast is ok. Hot items could be improved. Wi-Fi is slow. We were told housekeeping was every other day. We declined service the first time then didn’t see anyone else for the rest of our 6 day stay.
Stayed in April 2024
Reviewed: 19 March 2024
Paul
CanadaThis hotel needs more elevators. Usually had to wait 5-10 minutes for an empty (or not full) elevator.
Stayed in March 2024
Reviewed: 14 March 2024
Lynn
CanadaCould have been cleaner
Room
Stayed in March 2024
Reviewed: 12 March 2024
Christian
CanadaThe staff were friendly and the buffet breakfast great. The Wednesday evening free entertainment brunch was also very thoughtful
Stayed in January 2024
Reviewed: 7 March 2024
Sue
CanadaTravelled to Hamilton to celebrate your Bestie’s birthday. The location was conveniently located to everything we wanted and needed. We were able to walk to local restaurants and the First Ontario Concert Hall to see Annie. Pleasantly surprised that the room had a ceiling fan 😊
Stayed in March 2024
Reviewed: 29 January 2024
Donna
CanadaOnly 2 elevators for 16 floors of rooms. Often had a wait of up to 5 minutes.
Easy to access, we arrived by Go Train, only a 15 min walk. Close to all amenities & had good security
Stayed in January 2024
Reviewed: 28 January 2024
Duffy
CanadaThe pool heater was broken but they refunded some of my stay to make up for not being able to swim
Loved the rooms and the breakfast was really good
Stayed in January 2024
Reviewed: 22 January 2024
Sean
CanadaWas clean well worth the money
Stayed in January 2024
Reviewed: 21 January 2024
Lorne
CanadaI liked that the unit had a small kitchenette but there was barely utensils and nothing to cook with. There was one small (tiny) pan and 2 pots. One (dull) knife to cut up vegetables etc. And there was only one steak knife. No spatula or other cooking utensils at all
Stayed in January 2024
Reviewed: 18 January 2024
Brian
CanadaBar on property for enteraining
No breakfast
Stayed in January 2024
Reviewed: 11 January 2024
Adrian
South AfricaEverything was great
The rooms were well appointed, as were the kitchen facilities. Everything was as per Hilton standards. The breakfast was also reasonable. Onsite parking was a great advantage, but at an additional cost.
Stayed in December 2023
Reviewed: 1 January 2024
Jillian
CanadaElevators take along time. Very dark bathroom.
Location, parking. Kitchen in room
Stayed in December 2023
Reviewed: 27 December 2023
Ionel
CanadaBreakfast, besides that they had coffee, it was really poor.
The room was good, liked very much the pillows and the comfort of the bed.
Stayed in December 2023
Reviewed: 1 December 2023
Rosemary
CanadaFor the cost, we would;d have appreciated the room tidied (bed made) every day, and would like to have been told in advance of the $15 a day parking fee.
Front desk and servers cheerful and courteous. Room was very spacious.
Stayed in November 2023
Reviewed: 25 November 2023
Gayle
Canadaran out of coffee at breakfast, a couple of times.
Room size was great, large enough to host friends.. Wonderful breakfast. Location was central. Parking good.
Stayed in November 2023
Reviewed: 16 November 2023
Modassir
CanadaBreakfast was very good. Parking and use of washing machine was charged. Most of the hotel don't charge use of washing machine.
Stayed in November 2023
Reviewed: 15 November 2023
Alnoor
United Arab Emiratesone of the days, for some reason room was not cleaned.
Staff was very friendly. Hotel room was large and clean.
Stayed in November 2023
Reviewed: 13 November 2023
Chad
CanadaSofa bed is bad Bathroom sink had a slow drain Lacking of utensils in kitchen area and more chairs Needs to be more kid friendly etc step up for sinks Need more kid friendly options for breakfast
Space in room was good location to where we need to go was good Price with breakfast was good
Stayed in November 2023
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