3605 Paul Anka Drive , ON K1V 2S6 Ottawa, Canada
#8 of 56 hotels in Ottawa
Guests' ChoiceBased on 351 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
8.9
Facilities
9.1
Staff
9.0
Value for money
8.8
Free WiFi
8.7
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End of dialog contentReviewed: 14 May 2024
Vikramjit
CanadaThe breakfast was amazing I like it
The hotel staff v gud and room was super clean and like the bed
Stayed in May 2024
Reviewed: 2 May 2024
Jonathan
CanadaPublic transit options to EY centre. Not a lot of things to do in the immediate area of the hotel.
The breakfast was fantastic, lots of different options! Good location for EY centre if you have a car or the weather is good (it's a short walk). Good transit access for other places in the city, just not the EY centre! Rooms were quite, clean and comfortable, one-bedroom suite was very spacious.
Stayed in April 2024
Reviewed: 14 April 2024
Rosibel
CanadaEverything was good
The room was big, very clean and comfortable. The staff were very friendly and helpful.
Stayed in April 2024
Reviewed: 1 April 2024
Jewel
CanadaPoor breakfast
Convenient location
Stayed in March 2024
Reviewed: 31 March 2024
George
CanadaCarpet stains.
Size of rooms.
Stayed in March 2024
Reviewed: 30 March 2024
Renee
CanadaChildren running up.and down the hallway until 11 pm on Saturday night!!!!
Great facility 😁
Stayed in March 2024
Reviewed: 21 March 2024
Last
CanadaThe kitchen would benefit from a medium sized bowl. like a plastic mixing bowl... to mix eggs/batter, or to use as a chip/popcorn bowl. Dining room buffet area needs to provide trays. When parents are trying to transport plates, cereal bowls, cups, coffee, etc. to the table, multiple trips are required. Pool area needs a very small change room. Even if only an accordion wall... to avoid walking through the hotel in your wet towel. The room smelled so strongly of chlorine, it was difficult to breathe! Also, perhaps mention to guests that there are towels onsite. It wasn't obvious, and we brought our bath towels with us not knowing. The sofa bed was so unbelievably uncomfortable, springs protruding through the mattress... As a couch, it was fine, but even children could not bare to sleep on it. The blankets on the beds were Terrible. so thin, and strange material. it was almost like the material of drapes. I had to pull the extra blanket from the closet which is the type of blankets tht should be standard on the actual beds. There was absolutely nowhere to put your outdoor stuff when you come in the room. You walk into the kitchen, which is fine... but with a family, all sporting winter boots, coats, hats, and luggage - we had no choice but to walk our wet/muddy boots into the carpeted area, and later transport everything around the corner to another room, to find the closet. Very strange to have the closet in the washroom bay, rather than at the entrance???
The room was beautiful and extremely spacious - which was so appreciated since we were travelling with 3 small children. The suite we were in had nearly everything you could possibly need. The dining room was perfect. so many different seating options, and the perfect amount of space between and separation from the other tables in the room. The pool area had lots of seating, and the temperature of the water was great. there were towels onsite, and the kids loved it. The fact that the washroom sink was outside of the toilet/shower area was great! It's a great feature for families. Also, having 2 TV's is invaluable! The amount and comfort of the pillows so so greatly appreciated! Beds cozy also. Upon arrival, the host greeted us with a smile, and asked permission to give my kids each a complimentary bag of cookies :) We were able to walk just across the parking lot to a family friendly restaurant.
Stayed in March 2024
Reviewed: 20 March 2024
Victoria
CanadaBreakfast hours could be longer.
The breakfast was good. Lots to choose from. The pool was warm and clean. Staff were very friendly and helpful
Stayed in March 2024
Reviewed: 18 March 2024
Dorcas
NigeriaStaffs flexibility and attitude was exceptional.
Stayed in February 2024
Reviewed: 16 March 2024
Tracie
CanadaCan't think of anything.
Breakfast was great. Social on check-in night with wine and food was unexpected and amazing!
Stayed in March 2024
Reviewed: 25 February 2024
Bernard
CanadaPrice
Stayed in February 2024
Reviewed: 25 February 2024
Souza
BrazilPerfect to my family!!!!
Stayed in February 2024
Reviewed: 20 February 2024
Mariam
CanadaSpacious rooms. Brought lobby and corridors. Free breakfast.
Stayed in February 2024
Reviewed: 19 February 2024
Rémina
CanadaNothing
Everything
Stayed in February 2024
Reviewed: 18 February 2024
Peter
Canadanothing really
perfect suite, clean , comfortable , good value so nice to have a kitchen since I’m celiac & like to cook my own food , but perfect breakfast for my long suffering husband lol. Home away from home 🏡
Stayed in February 2024
Reviewed: 16 February 2024
Nataliia
CanadaEverything was exceptional
Clean spacious rooms, free 24/7 access to tea and coffee station, amazing breakfast, friendly staff
Stayed in February 2024
Reviewed: 5 February 2024
David
CanadaLocation. But I’m unfamiliar with a lot of Ottawa
Rooms were great and very comfortable bed
Stayed in February 2024
Reviewed: 29 January 2024
Marie
CanadaNothing
I could have used a smaller room but none available. It was very comfortable but too short of a stay to enjoy all amenities
Stayed in January 2024
Reviewed: 3 January 2024
Ka
Hong KongNo kettle in the room by default and no bottled water. Staff member brought us an electric kettle right away upon request and we appreciated that
Nice breakfast (hot, large variety, changes every day), well designed and comfortable room, clean, well equipped kitchen
Stayed in December 2023
Reviewed: 30 December 2023
Neil
AustraliaShuttle service not24 hour
Great staff
Stayed in December 2023
Reviewed: 27 December 2023
Peiwen
TaiwanThe bedding is very thin and you can't feel warm even if you turn up the heating
The kitchen is very nice just bring some food
Stayed in December 2023
Reviewed: 27 December 2023
Mykolah
United StatesNo negatives.
Spacious room, relatively good breakfasts.
Stayed in November 2023
Reviewed: 17 December 2023
Lisa
CanadaWe had to leave really early, it would have been nice for the hotel to supply a small take out breakfast since that cost is included in the room price. (Piece of fruit, juice Box, milk, granola bar, etc) This is what the hotels do all over Europe and Central America.
Location was perfect and the staff were very friendly.
Stayed in December 2023
Reviewed: 4 December 2023
Oluwaseyi
CanadaI do not think there is anything I would change
The staff were very nice and lovely. They made feel comfortable. The room was a lot nicer and bigger than expected!
Stayed in November 2023
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