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  5. Reviews of Homewood Suites By Hilton Ottawa Airport

Reviews of Homewood Suites By Hilton Ottawa Airport 3 stars

3605 Paul Anka Drive , ON K1V 2S6 Ottawa, Canada

#8 of 56 hotels in Ottawa

Guests' Choice

Review score

Based on 351 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    8.9

  • Facilities

    9.1

  • Staff

    9.0

  • Value for money

    8.8

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 14 May 2024

    10
    Best hotel to stay room was big and clean will go back agine
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was amazing I like it

    The hotel staff v gud and room was super clean and like the bed

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Excellent accommodations for a family!
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    Public transit options to EY centre. Not a lot of things to do in the immediate area of the hotel.

    The breakfast was fantastic, lots of different options! Good location for EY centre if you have a car or the weather is good (it's a short walk). Good transit access for other places in the city, just not the EY centre! Rooms were quite, clean and comfortable, one-bedroom suite was very spacious.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Comfortable and convenient
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was good

    The room was big, very clean and comfortable. The staff were very friendly and helpful.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    It was good for what we needed
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Poor breakfast

    Convenient location

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    Ideal location for family visit. Enjoyed the spacious room. Only thing was that the carpet had stains. Breakfast after a
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Carpet stains.

    Size of rooms.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio Suite - Mobility Access/Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Children running up.and down the hallway until 11 pm on Saturday night!!!!

    Great facility 😁

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Great for families
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The kitchen would benefit from a medium sized bowl. like a plastic mixing bowl... to mix eggs/batter, or to use as a chip/popcorn bowl. Dining room buffet area needs to provide trays. When parents are trying to transport plates, cereal bowls, cups, coffee, etc. to the table, multiple trips are required. Pool area needs a very small change room. Even if only an accordion wall... to avoid walking through the hotel in your wet towel. The room smelled so strongly of chlorine, it was difficult to breathe! Also, perhaps mention to guests that there are towels onsite. It wasn't obvious, and we brought our bath towels with us not knowing. The sofa bed was so unbelievably uncomfortable, springs protruding through the mattress... As a couch, it was fine, but even children could not bare to sleep on it. The blankets on the beds were Terrible. so thin, and strange material. it was almost like the material of drapes. I had to pull the extra blanket from the closet which is the type of blankets tht should be standard on the actual beds. There was absolutely nowhere to put your outdoor stuff when you come in the room. You walk into the kitchen, which is fine... but with a family, all sporting winter boots, coats, hats, and luggage - we had no choice but to walk our wet/muddy boots into the carpeted area, and later transport everything around the corner to another room, to find the closet. Very strange to have the closet in the washroom bay, rather than at the entrance???

    The room was beautiful and extremely spacious - which was so appreciated since we were travelling with 3 small children. The suite we were in had nearly everything you could possibly need. The dining room was perfect. so many different seating options, and the perfect amount of space between and separation from the other tables in the room. The pool area had lots of seating, and the temperature of the water was great. there were towels onsite, and the kids loved it. The fact that the washroom sink was outside of the toilet/shower area was great! It's a great feature for families. Also, having 2 TV's is invaluable! The amount and comfort of the pillows so so greatly appreciated! Beds cozy also. Upon arrival, the host greeted us with a smile, and asked permission to give my kids each a complimentary bag of cookies :) We were able to walk just across the parking lot to a family friendly restaurant.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    10
    We had a great time at homewood we will be back.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast hours could be longer.

    The breakfast was good. Lots to choose from. The pool was warm and clean. Staff were very friendly and helpful

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staffs flexibility and attitude was exceptional.

    Stayed in February 2024

  • Reviewed: 16 March 2024

    9.0
    Value for money.
    • Business trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Can't think of anything.

    Breakfast was great. Social on check-in night with wine and food was unexpected and amazing!

    Stayed in March 2024

  • Reviewed: 25 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Price

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Perfect to my family!!!!

    Stayed in February 2024

  • Reviewed: 20 February 2024

    8.0
    Good value and comfortable clean rooms
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Spacious rooms. Brought lobby and corridors. Free breakfast.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    10
    Best place
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in February 2024

  • Reviewed: 18 February 2024

    9.0
    we will definitely look for Homewood Suites when we travel again - perfect experience - home away from home 🏡
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    nothing really

    perfect suite, clean , comfortable , good value so nice to have a kitchen since I’m celiac & like to cook my own food , but perfect breakfast for my long suffering husband lol. Home away from home 🏡

    Stayed in February 2024

  • Reviewed: 16 February 2024

    10
    Exceptional stay. Definitely staying here next time
    • Business trip
    • Couple
    • King Studio Suite - Mobility Access/Non-Smoking
    • Stayed 1 night

    Everything was exceptional

    Clean spacious rooms, free 24/7 access to tea and coffee station, amazing breakfast, friendly staff

    Stayed in February 2024

  • Reviewed: 5 February 2024

    8.0
    Better than expected
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location. But I’m unfamiliar with a lot of Ottawa

    Rooms were great and very comfortable bed

    Stayed in February 2024

  • Reviewed: 29 January 2024

    9.0
    Above my expectation and price was more then I wanted. But had something available when I needed it
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    Nothing

    I could have used a smaller room but none available. It was very comfortable but too short of a stay to enjoy all amenities

    Stayed in January 2024

  • Reviewed: 3 January 2024

    9.0
    Nice breakfast, comfortable room
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights

    No kettle in the room by default and no bottled water. Staff member brought us an electric kettle right away upon request and we appreciated that

    Nice breakfast (hot, large variety, changes every day), well designed and comfortable room, clean, well equipped kitchen

    Stayed in December 2023

  • Reviewed: 30 December 2023

    8.0
    Fantastic service from the front desk staff. My wife left an iPad in the room She realised it on check in at the airp
    • Business trip
    • Couple
    • King Studio Suite - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Shuttle service not24 hour

    Great staff

    Stayed in December 2023

  • Reviewed: 27 December 2023

    9.0
    Nice with family and friends to enjoy the day
    • Leisure trip
    • People with friends
    • King Studio Suite - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bedding is very thin and you can't feel warm even if you turn up the heating

    The kitchen is very nice just bring some food

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    Nice hotel to stay for travelers.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    No negatives.

    Spacious room, relatively good breakfasts.

    Stayed in November 2023

  • Reviewed: 17 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We had to leave really early, it would have been nice for the hotel to supply a small take out breakfast since that cost is included in the room price. (Piece of fruit, juice Box, milk, granola bar, etc) This is what the hotels do all over Europe and Central America.

    Location was perfect and the staff were very friendly.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    9.0
    Amazing!
    • Leisure trip
    • Solo traveller
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights

    I do not think there is anything I would change

    The staff were very nice and lovely. They made feel comfortable. The room was a lot nicer and bigger than expected!

    Stayed in November 2023

Showing 1 – 25

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