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Reviews of Homewood Suites By Hilton Ottawa Kanata 3 stars

900 Great Lakes Avenue , K2K 0K9 Ottawa, Canada

#6 of 56 hotels in Ottawa

Guests' Choice

Review score

Based on 447 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    8.8

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    8.5

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Studio - Mobility and Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Parking

    Stayed in May 2024

  • Reviewed: 9 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Studio - Mobility and Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Amazing room, so big and clean definitely will go again next time👍🏻

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    My hotel stay was thoroughly enjoyable, offering a family-friendly ambience, comfortable rooms.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    During my recent hotel stay, I thoroughly enjoyed every aspect. The ambience catered well to families, the rooms were comfortable, and the pool was a fantastic addition. Its location was convenient, making it an excellent choice, particularly for families with children. Overall, I couldn't find anything to dislike about my experience.

    I recently stayed at a hotel and had a wonderful experience. The ambience was perfect for families, the rooms were comfortable, and the pool was a great amenity. Its location was convenient, and overall, it was an excellent choice, especially for families with kids.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    The family had a great stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Granola or muesli to go with the yogurt at breakfast would been nice.

    The staff was very nice and our rooms met expectations. The kids enjoyed the pool, which was large enough to fit a number of children who were staying at the hotel. The breakfast was pretty good.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    10
    Great hotel.
    • Business trip
    • Family with young children
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Clean, large room, new facilities.

    Stayed in March 2024

  • Reviewed: 26 February 2024

    9.0
    Comfy stay, would book again
    • Leisure trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Ice machine was broken and could have been a bit more to choose from at the breakfast

    The room was immaculate , comfy and spacious

    Stayed in February 2024

  • Reviewed: 21 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Na

    It was great . We reached on winter storm day.anow everywhere and harsh weather. But Hotel service was great, it hardly took a minute to check in and reach the room. It was clean and comfy. The breakfast was good. The exercise room was great.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    9.0
    Definitely recommend it for a stay with family.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was poor. Isolation was not good enough. We heard people going on the floor.

    Staff is very helpful. Suites are spacious. Enough room for a big family. Clean and modern.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This was a perfect experience. Could not have asked for more

    Stayed in January 2024

  • Reviewed: 22 January 2024

    9.0
    Will go back could ask for better stuff and the value was great
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Beds a bit uncomfortable

    Staff was Great

    Stayed in January 2024

  • Reviewed: 31 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel staff were amazing.

    Stayed in December 2023

  • Reviewed: 31 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    We were in the pool area. You can enter from the 24 hr gym or a hallway that also leads to laundry. The pool has a separate door lock to access via room keys. 15 min before the pool closed we were trying to unlock the access door to leave the area, but it was locked. Several other guests also tried but we were locked in. The pool door still unlocked allowing us to call front desk. We had to wait several minutes for security to come unlock the door. They casually sauntered down the hall, and didn’t apologize that we were locked in an area, telling us it was essentially our fault because the pool was closing… yet the area was still open, and we could still unlock the pool door. It was a stressful experience for children and it didn’t seem like the lot cared they had guests locked in an area.

    Beautiful and well-kept property. The staff were friendly and helpful.

    Stayed in December 2023

  • Reviewed: 28 December 2023

    8.0
    Great and very clean suite for rest and live for couple of days
    • Leisure trip
    • Couple
    • King Studio - Mobility and Hearing Access/Non-Smoking
    • Stayed 3 nights

    Actually some guests made a lot of noise in lobby and restaurant space and no rules to following by guest to follow and respect to other guest.

    The breakfast was acceptable. with different main-course every day. different taste of tea and coffee. the space was a bit quiet and enough seat for taking a relax and comfortable breakfast.

    Stayed in December 2023

  • Reviewed: 18 December 2023

    9.0
    We enjoyed our stay very much
    • Leisure trip
    • Couple
    • King Studio - Mobility and Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Would like restaurant on site would be beneficial for families.

    Property was perfect in location and cleanliness

    Stayed in December 2023

  • Reviewed: 9 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The room was spacious,comfortable and well located.

    Stayed in December 2023

  • Reviewed: 25 November 2023

    10
    Great stay for people with families!
    • Business trip
    • Family with young children
    • Premium One-Bedroom Queen Suite - Non-Smoking
    • Stayed 4 nights

    Parking is an issue

    I liked the staff. They were very helpful

    Stayed in October 2023

  • Reviewed: 16 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Priced a bit high for families

    Heated pool, comfortable beds, very clear

    Stayed in October 2023

  • Reviewed: 15 October 2023

    10
    Came into town for a wedding. First time staying here. Very nice place, extremely helpful staff.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The fresh food at breakfast wasn’t the best, rather bland and over cooked though the yogurt, fruit and reads were great.

    Parking, up to date stylish furniture, lots of power outlets, fast service when additional requests were made to staff (for more coffee or an iron on the room)

    Stayed in October 2023

  • Reviewed: 11 October 2023

    8.0
    Great option for a weekend stay
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast options could have been better. Also, there is ongoing construction adjacent to the hotel, so staying there during the week may be a nightmare (luckily, we were there for the weekend but experienced the noise the morning we checked out). I didn't like that on the morning I was to check out the cleaning lady knocked to ask what time I would be leaving. And it wasn't even my checkout time yet.

    The room was big and comfortable. Extra bedding and a blanket was available for the sofa bed. Traveled with my baby so she had a lot of space to crawl around in the suite. Nice bathroom. Comfortable bed. Clean suite. Elevators working well, so no delays in and out. I wish they had electric kettles in the rooms though.....

    Stayed in October 2023

  • Reviewed: 9 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was below average. The pillows were not comfortable. If you were to prepare a meal there is nowhere to sit and eat as a family.

    The room was really nice and very spacious

    Stayed in October 2023

  • Reviewed: 23 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was disappointing

    Stayed in September 2023

  • Reviewed: 24 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Great hotel

    Stayed in August 2023

  • Reviewed: 15 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pillows were not good. Needs improvement .

    Stayed in August 2023

  • Reviewed: 7 August 2023

    8.0
    Ok but could have been better as
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The draining system in the bath tub is not working properly, draining the system needs regular maintenance. The breakfast is not as good as many people had expected as per the price paid to staying. Not enough varioutties to choose

    All over is acceptable

    Stayed in August 2023

Showing 1 – 25

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