900 Great Lakes Avenue , K2K 0K9 Ottawa, Canada
#6 of 56 hotels in Ottawa
Guests' ChoiceBased on 448 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
8.8
Facilities
9.1
Staff
9.3
Value for money
8.5
Free WiFi
8.6
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End of dialog contentReviewed: 24 May 2024
Kallynka
CanadaNothing
I liked the room, very comfortable and a lot space for my family.
Stayed in May 2024
Reviewed: 9 May 2024
Pat
CanadaParking
Stayed in May 2024
Reviewed: 9 April 2024
Yueqing
CanadaAmazing room, so big and clean definitely will go again next time👍🏻
Stayed in April 2024
Reviewed: 7 April 2024
Bryan
CanadaDuring my recent hotel stay, I thoroughly enjoyed every aspect. The ambience catered well to families, the rooms were comfortable, and the pool was a fantastic addition. Its location was convenient, making it an excellent choice, particularly for families with children. Overall, I couldn't find anything to dislike about my experience.
I recently stayed at a hotel and had a wonderful experience. The ambience was perfect for families, the rooms were comfortable, and the pool was a great amenity. Its location was convenient, and overall, it was an excellent choice, especially for families with kids.
Stayed in March 2024
Reviewed: 15 March 2024
Aaron
CanadaGranola or muesli to go with the yogurt at breakfast would been nice.
The staff was very nice and our rooms met expectations. The kids enjoyed the pool, which was large enough to fit a number of children who were staying at the hotel. The breakfast was pretty good.
Stayed in March 2024
Reviewed: 9 March 2024
Poitras
CanadaClean, large room, new facilities.
Stayed in March 2024
Reviewed: 26 February 2024
Michael
CanadaIce machine was broken and could have been a bit more to choose from at the breakfast
The room was immaculate , comfy and spacious
Stayed in February 2024
Reviewed: 21 February 2024
Karan
CanadaNa
It was great . We reached on winter storm day.anow everywhere and harsh weather. But Hotel service was great, it hardly took a minute to check in and reach the room. It was clean and comfy. The breakfast was good. The exercise room was great.
Stayed in February 2024
Reviewed: 5 February 2024
Anton
CanadaThe breakfast was poor. Isolation was not good enough. We heard people going on the floor.
Staff is very helpful. Suites are spacious. Enough room for a big family. Clean and modern.
Stayed in February 2024
Reviewed: 22 January 2024
Greg
CanadaBeds a bit uncomfortable
Staff was Great
Stayed in January 2024
Reviewed: 31 December 2023
Michael
CanadaThe hotel staff were amazing.
Stayed in December 2023
Reviewed: 31 December 2023
Carissa
CanadaWe were in the pool area. You can enter from the 24 hr gym or a hallway that also leads to laundry. The pool has a separate door lock to access via room keys. 15 min before the pool closed we were trying to unlock the access door to leave the area, but it was locked. Several other guests also tried but we were locked in. The pool door still unlocked allowing us to call front desk. We had to wait several minutes for security to come unlock the door. They casually sauntered down the hall, and didn’t apologize that we were locked in an area, telling us it was essentially our fault because the pool was closing… yet the area was still open, and we could still unlock the pool door. It was a stressful experience for children and it didn’t seem like the lot cared they had guests locked in an area.
Beautiful and well-kept property. The staff were friendly and helpful.
Stayed in December 2023
Reviewed: 28 December 2023
Pouya
CanadaActually some guests made a lot of noise in lobby and restaurant space and no rules to following by guest to follow and respect to other guest.
The breakfast was acceptable. with different main-course every day. different taste of tea and coffee. the space was a bit quiet and enough seat for taking a relax and comfortable breakfast.
Stayed in December 2023
Reviewed: 27 December 2023
Tarek
CanadaClean and neat with superb heated swimming pool
Stayed in December 2023
Reviewed: 18 December 2023
Rena
CanadaWould like restaurant on site would be beneficial for families.
Property was perfect in location and cleanliness
Stayed in December 2023
Reviewed: 9 December 2023
Charles
United StatesNothing
The room was spacious,comfortable and well located.
Stayed in December 2023
Reviewed: 25 November 2023
Shafiq
CanadaParking is an issue
I liked the staff. They were very helpful
Stayed in October 2023
Reviewed: 16 October 2023
Sarah
CanadaPriced a bit high for families
Heated pool, comfortable beds, very clear
Stayed in October 2023
Reviewed: 15 October 2023
Ally
CanadaThe fresh food at breakfast wasn’t the best, rather bland and over cooked though the yogurt, fruit and reads were great.
Parking, up to date stylish furniture, lots of power outlets, fast service when additional requests were made to staff (for more coffee or an iron on the room)
Stayed in October 2023
Reviewed: 11 October 2023
Ketchy
NigeriaBreakfast options could have been better. Also, there is ongoing construction adjacent to the hotel, so staying there during the week may be a nightmare (luckily, we were there for the weekend but experienced the noise the morning we checked out). I didn't like that on the morning I was to check out the cleaning lady knocked to ask what time I would be leaving. And it wasn't even my checkout time yet.
The room was big and comfortable. Extra bedding and a blanket was available for the sofa bed. Traveled with my baby so she had a lot of space to crawl around in the suite. Nice bathroom. Comfortable bed. Clean suite. Elevators working well, so no delays in and out. I wish they had electric kettles in the rooms though.....
Stayed in October 2023
Reviewed: 9 October 2023
Roger
CanadaThe breakfast was below average. The pillows were not comfortable. If you were to prepare a meal there is nowhere to sit and eat as a family.
The room was really nice and very spacious
Stayed in October 2023
Reviewed: 23 September 2023
Madison
CanadaThe breakfast was disappointing
Stayed in September 2023
Reviewed: 24 August 2023
Lilach
IsraelGreat hotel
Stayed in August 2023
Reviewed: 15 August 2023
Ammad
CanadaPillows were not good. Needs improvement .
Stayed in August 2023
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