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  5. Reviews of Homewood Suites by Hilton Winnipeg Airport - Polo Park

Reviews of Homewood Suites by Hilton Winnipeg Airport - Polo Park 3 stars

1295 Ellice Avenue, R3M 2L4 Winnipeg, Canada

#14 of 61 hotels in Winnipeg

Guests' Choice

Review score

Based on 135 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.6

  • Staff

    8.7

  • Value for money

    8.3

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 14 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very good

    Stayed in January 2024

  • Reviewed: 17 November 2023

    8.0
    In all not to bad, nice staff and kind to my grandkids
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Never had the room cleaned while we stayed there due to holiday Saturday and checking out Tuesday. ran out of toilet paper last day and my son called for towels before we checked out and they never brought.

    The pool and the availability of the Fairfield pool for my grandkids

    Stayed in November 2023

  • Reviewed: 15 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bath tub didn’t drain and there was a massive hairball in the drain which was not ours.

    The kitchenette was great! The beds were comfy.

    Stayed in September 2023

  • Reviewed: 30 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    The sofa bed/couch was old and very uncomfortable to even sit on let alone sleep on. The pillows were flat and the beds really soft, I found it hard to get comfortable.

    Breakfast was a nice variety, rooms were clean and pool was nice. The full kitchen was also nice.

    Stayed in April 2023

  • Reviewed: 3 April 2023

    9.0
    Give this one a try!!
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Beds were not very comfortable, and wifi access was tricky to figure out. Sofa was older and sat out.

    Room was clean and staff was super friendly! Went above and beyond and issued a refund when we had to check out earlier than reservation. It was greatly appreciated. Breakfast was beyond our expectations. Will definitely be back.

    Stayed in April 2023

  • Reviewed: 8 October 2022

    8.0
    Always enjoy our stay.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    The breakfast was very good every day. Only had room cleaned once in a week do to covid/staff shortage.

    Stayed in September 2022

  • Reviewed: 5 October 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Can’t find one.

    Location, breakfast and hospitality of staff.

    Stayed in October 2022

  • Reviewed: 12 September 2022

    7.0
    good
    • Leisure trip
    • Solo traveller
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights

    bed

    size of room

    Stayed in September 2022

  • Reviewed: 6 September 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Two different days , two different kinds of cold potatoes with breakfast. Disappointing but not a deal breaker. We will probably stay there again. The couch could use some updating, getting a little worn-out.

    Good location, clean, and kind staff.

    Stayed in September 2022

  • Reviewed: 30 August 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    good breakfast, great amenities in room

    Stayed in August 2022

  • Reviewed: 7 July 2022

    7.0
    Good
    • With a pet
    • Leisure trip
    • Couple
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We were very shocked by the price to have a pet stay with us. We arrived at 8pm and left before 7am the next day and it was $50 extra to have our dog stay with us. We really wish there was a lower rate for those only staying a few nights. Won’t stay again for this reason.

    I liked the size of the room - great to have a little extra space for our toddler to run around!

    Stayed in July 2022

  • Reviewed: 28 June 2022

    8.0
    I enjoyed my stay very convenient.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    location

    Stayed in June 2022

  • Reviewed: 22 June 2022

    7.0
    Inconsistent service
    • Business trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    When we checked in the front desk staffs were great. we checked-in in the evening and jay was very accommodating and gave us a room that I requested due to allergies from furs. we were also given complimentary water since we were members of Hilton rewards program. Upon check out however, we requested a later check out since our flight is at 10pm. we were given till one and i requested at just an hour more but the front desk lady informed us it would be 50.00 after 1. we checked out at 1. we asked if they can give us water but the lady at the front desk was charging us for it and told us that they do not give it out for free when we had it for the last 3 days we were there..we also asked for shuttle to airport but the front desk staff declined as they dont have anyone to drive us. we booked an airport hotel just because we needed the shuttle and they couldn’t provide one?? the lady at the front desk is not friendly in any way and wouldn’t even smile. its the same person we asked for water and a late check out. ver poor customer service. except ofcourse for the 2 gentleman who assisted us upon check in.

    we loved the location and the property is very clean.

    Stayed in June 2022

  • Reviewed: 7 June 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Very cold and not so clean water in the pool

    Staff very friendly, clean room, nice breakfast

    Stayed in June 2022

  • Reviewed: 7 June 2022

    9.0
    we had a good time.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    the furniture was worn; saggy couch cushions, desk chair too low for the desk and not adjustable.

    the room was spacious and clean, the breakfast was plentiful. the kitchen was well equipped.

    Stayed in June 2022

  • Reviewed: 21 March 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Studio Suite - Non-Smoking
    • Stayed 9 nights
    • Submitted via mobile

    No bathtub.

    Loved the pool and whirlpool. The staff was friendly and helpful. The breakfast was great.

    Stayed in March 2022

  • Reviewed: 28 February 2022

    7.0
    Good
    • Business trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    it’s getting ragged around the edges — ripped chair seats, etc.

    location was convenient. good breakfast

    Stayed in February 2022

  • Reviewed: 5 February 2022

    8.0
    Very good
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    when we arrived we were early, our room wasn’t ready yet. They upgraded our room so we didn’t have to wait!

    Stayed in February 2022

  • Reviewed: 10 January 2022

    7.0
    overall a great room and stay
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the breakfast time ends too early

    apartment style room

    Stayed in January 2022

  • Reviewed: 6 January 2022

    9.0
    Excellent
    • With a pet
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The only thing was the garbages were too small and needed extra bags left in the room.

    Everything!

    Stayed in January 2022

  • Reviewed: 31 December 2021

    9.0
    Amazing room
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Pillows were not so comfortable, so I didn't get a good sleep, but it was just me, the rest of the family was happy.

    The room was huge! We were pleasantly surprised. It was also exceptionally clean! Nice breakfast. Got the top floor per our request.

    Stayed in December 2021

  • Reviewed: 29 December 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The pullout couch definitely needs a new mattress - the springs are almost poking through. The staff were not overly friendly but were professional.

    Great location and plenty of parking. While the room may need some updating, it was clean and had everything that we needed.

    Stayed in December 2021

  • Reviewed: 6 December 2021

    7.0
    The stay was an overall enjoyable experience, but not quite as good as pre-covid.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights

    Breakfast during covid was not what it was pre-covid. I give them an A for effort but a D for food quality. It was plentiful and there were a lot of different options but it was only edible. Real problem with hot water in the morning, never did get a hot shower, once it was warmish but other than that it ranged form coolish to outright cold. For some strange reason, the blanket on our bed was an old mattress cover with the corners cut

    Stayed in December 2021

  • Reviewed: 28 November 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 10 nights
    • Submitted via mobile

    Sofa wasn't the comfiest

    Friendly staff

    Stayed in November 2021

Showing 1 – 25

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