270 Esplanade Avenue, V0M 1K0 Harrison Hot Springs, Canada
#10 of 11 hotels in Harrison Hot Springs
Guests' ChoiceBased on 690 hotel reviews
7.0Cleanliness
7.5
Comfort
7.7
Location
9.1
Facilities
6.9
Staff
7.9
Value for money
7.6
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 March 2023
Tiro
Canadano coffee filters, tea bags were provided but no kettle to boil water or no microwave
lake view with balcony, comfortable king bed, small fridge was in the room
Stayed in March 2023
Reviewed: 24 February 2023
Sabrina
CanadaIt’s an old motel, just needs a bit of updating, but we are no fuss kind of people location and free parking and friendly staff made it great!
Manager Jas, was pleasant and lovely! She went out of her way to let us check in earlier than 3, she had the room ready for 2pm and then aloud us to leave the next morning at 12 with no charges so we could go to the public mineral pool for family day! We would stay there again for sure. Sweet friendly and accommodating:)
Stayed in February 2023
Reviewed: 19 February 2023
Chris
CanadaGood service. The bed was comfortable
Great value for the price. Definitely dated but for the price it was better then expected.
Stayed in February 2023
Reviewed: 22 January 2023
Singh
CanadaNeed some re modeling 😫
Very quite. Next to the pool
Stayed in January 2023
Reviewed: 5 January 2023
Alireza
Canadasmell of the room, bathroom drain was congested!
location
Stayed in January 2023
Reviewed: 3 December 2022
Hannah
United KingdomStrange check in procedure having to call staff to inform of arrival to be greeted/given room key but they were very friendly. Downstairs restaurant not open.
Great location with lovely views from the balcony. Room was spacious and comfortable if a little dated.
Stayed in October 2022
Reviewed: 20 October 2022
Donna
CanadaRestaurant was not open, which we did not know. to be fair, staffing is huge problem in Harrison, not a lot of things open
Fabulous location, comfy bed
Stayed in September 2022
Reviewed: 18 October 2022
Debbie
CanadaCheck in have to call phone number posted on door. There is no visible staff and no real check in area. The dresser and side tables were dusty could do better job cleaning.
Location is awesome. Its on the main strip and the room had great Lake view plus with a small deck to sit out and watch whatever was happening on the lake or on the street below. Free parking
Stayed in October 2022
Reviewed: 6 October 2022
Dianne
CanadaThe balcony was dirty and hadn't been swept, spiderwebs everywhere, windows dirty. The bedside lamps were too low for reading and one side didn't have a light bulb. No one was there to check us in, had to call a number, took ten minutes or more for someone to get there. Restaurant was not open.
location right across from the lake. Bed was comfortable.
Stayed in September 2022
Reviewed: 2 October 2022
Amber
CanadaUnfortunately there were very few towels so the two of us had to share for both showers. No creamer or whitener for coffee in the room and when I called for support around 9ish in the am; the call was not answered or returned. There was also 2” hairs in the bath tub upon arrival. TV worked well which is uncommon. Thank you for the stay.
Fast courteous front desk woman let us know she was training to ensure we were ok with the extra checking in time. Being able to book with credit card and pay debit at time of arrival was convenient.
Stayed in October 2022
Reviewed: 2 October 2022
Richard
CanadaNo housekeeping.. zero contact with hotel staff really
Location was killer, king size comfy bed…. Room was dated, but we kind of likes it like that. Overlooking the beach. If we ever go back to Harrison we’re coming back
Stayed in October 2022
Reviewed: 25 September 2022
Yvonne
CanadaNothing really, it was exactly as described, no disappointment
Across the street from the lovely beach. This hotel is dated but is very comfortable, good location, clean. I would use again.
Stayed in September 2022
Reviewed: 17 September 2022
Wendy
CanadaCheck at the door was odd. Had to phone first to get someone to open the door to the lobby.
The bed was awesome. Comfortable and lovely linens. The room was clean. Building was pretty dated and parking in the back a bit sketchy.
Stayed in September 2022
Reviewed: 10 September 2022
Keeler
CanadaWe drove from Edmonton to go to Harrison Hot Springs for the hot mineral water at the Resort or the public mineral pool to find out we were not allowed to use the Resort hot pools was not for public use, we were not informed of this information when we made our booking. Very very disappointed!!!. Also the public mineral pool was not operational, another disappointment! We will not be back and will not recommend this place to our friends and family.
Stayed in September 2022
Reviewed: 7 September 2022
Sonico
CanadaIt's odd having to call the reception to meet you but Covid may have changed its means and methods so that is fine.
This was right at the lakefront which is nice. This is close to many restaurants.
Stayed in September 2022
Reviewed: 30 August 2022
Bobozan
Canadafridge
close to the beach
Stayed in August 2022
Reviewed: 26 August 2022
Mike
CanadaA shame the restaurant was under construction but it wasn't noisy.
Great location and decent sized room for the price.
Stayed in July 2022
Reviewed: 25 August 2022
Mike
CanadaDidn't like opening the closet and someone's clothes are hanging there. Didn't like having a shower and tub was plugged. Go to make coffee in the morning and coffee maker still has used coffee in it..
Close to downtown and lake.
Stayed in August 2022
Reviewed: 24 August 2022
Sandra
CanadaWhen we arrived there was a small sign posted on the door to call for service and we had to come back at 3 to meet staff for a key. A person later came, but appeared tone the maid cleaning rooms. A proper receptionist would be more professional and welcoming.
This hotel is very dated and appears abandoned. There is no reception area and the restaurant is closed but has a small desk where we obtained the key.
Stayed in August 2022
Reviewed: 23 August 2022
Aaron
Canadacomfortable enough
Stayed in August 2022
Reviewed: 22 August 2022
Rachel
United StatesRoom and bathroom were outdated. Walls did not provide any sound insulation. No front desk (have to call someone to come meet you) Expected more for the price.
Great location right across from the lake. Beds were comfortable.
Stayed in August 2022
Reviewed: 20 August 2022
Gillian
CanadaDust and carpet not vacumed properly. No one checked for towfls and no room service
The bed was amazing comfortable. The view was great. It was very quiet
Stayed in August 2022
Reviewed: 17 August 2022
Kennedy
CanadaThere's no in house restaurant
The location was close to everything
Stayed in August 2022
Reviewed: 17 August 2022
Sue
United StatesTV did not work when we got there. We were busy the first few days and was not able to make a connection with the staff finally got a hold of them the last night and they got it fixed.
Room was very large, and the view of the lake was beautiful. We had a little balcony that we could sit on in the evenings and watch the lake. The bed was very comfortable plenty of pillows. It is one of the older Hotels in the area and the area is beautiful. Lots of restaurants and other things within walking distance.
Stayed in August 2022
Reviewed: 13 August 2022
Alanna
Canadathere were a lot of spiders on the blacony
the bedroom was lovely great AC comfy bed quit stay I loved every second of it
Stayed in August 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content