We had to pay for our luggage to be stored until we could check in

Stayed in May 2024

Not all the staff are friendly, our room was near the street and it was a little bit noisy.

Excellent location, it doesn't include breakfast (it must be updated in booking, as it says it is included).

Stayed in May 2024

There was a little smell of cleaning products in the bedroom, not bad but noticeable. No water available to buy at the lobby as machine was not working. No restaurant available.

Location was ok

Stayed in May 2024

Not enough people to manage the reception. Mismatch between the high price and the actual hotel quality…. Not window blinds, and guests have to call reception to get remote control in the room… weird!

Nice location and good staff make this motel an OK choice, but only if you could get it at a decent price…. I was quoted $200 per night, but got it at $70….. which is about the right place for what is a high-rise motel….. pleasant staff

Stayed in May 2024

The price is high for the offer. No breakfast. Parking is 23 dollars. Mattresses are not in a perfect state. Some issues with cleanliness in the room and bathroom. Overall everything appears worn. Need a refresh of the entire building.

Perfect position close to center

Stayed in May 2024

They DO NOT OFFER HOUSEKEEPING so it’s like a B&B! What’s the point to pay for a hotel then? Beside the facility is very old…

The location is great, very close to the old Port

Stayed in May 2024

Needs renovation and they charge you $4 to store suitcase

Perfect location for old town, good beds

Stayed in May 2024

The doors - entrance of room and inside the room were very dirty—- not good for the first impression

In the City - close to Harbour and sightseeing points Employees very helpful and friendly

Stayed in May 2024

When you book a room for 4, you expect to have 4 towels etc...

Very central

Stayed in April 2024

They don't have a Proper Ramp for the PWD people and for the Baby as well, They only have one Entrance on the parking area which is You need to use a stair, and it's so hustle if you have a small baby with a stroller

I like the Location is really on a center of downtown montreal

Stayed in May 2024

No parking. Had to find parking garage was confusing not fun. It doesn’t have much for amenities. No Tim’s near by 😞

Room was big. Was decent location and easy to find off the ville-Marie

Stayed in May 2024

It was at the center

Stayed in April 2024

The parking

Didn't get the breakfast, stay was goof

Stayed in May 2024

When I booked they have parking abd breakfast but on location they refused both And bed are not comfortable

Stayed in May 2024

Elevator smells like someone had been smoking weed and cigarettes. Building looks old which comes in the territory. Underground parking was good however, too small and there’s no elevator from the parking area up to the main floor. For a single parent travelling with a toddler alone with all the things we had to carry and take two trips back and forth.

Loaction is great. Right in the centre of downtown. Good 10-30min walk to all the downtown attractions

Stayed in March 2024

TV channels, poor sound on tv, curtains did not fully close, noisy bathroom fan, used male contraceptive found on sofa, charged me $200 on arrival in case I purchased services and said on departure I would receive a full refund in 5 to 10 days. Never had this in 50 years of travel. The manager of this hotel should spend a night in room 401

Bed, staff,

Stayed in April 2024

Decoration and furniture are ageing and would need renovation. Not enough light in the rooms (there are lamps but not strong enough and it is very dark in the room. Furthermore, the socket of one of the bedlamps was not working and the staff did not fix it or provide an extension cord (despite our claim) during our stay. Finally, housekeeping is ensured only very 3 nights.

Well located and convenient. Easy to reach from airport and close to city center. Quiet. Friendly staff.

Stayed in April 2024

The night staff was brusque and not personable. Did not expect to have to pay for parking, especially $23.00 per night. The parking lot was barely accessible, very steep driveway, 45º angle. Last night there was no room in the parking lot but we were instructed to park in a no parking space, "because we own the building," said the night concierge.

Two out of three staff were personable.

Stayed in April 2024

had to pay for luggage watch $5 per luggage, after stayed. If we are there early, we may have to pay $5 per luggage

location, location and location

Stayed in April 2024

They knew we were 4 guests amd only left 2 towels.

It was clean amd comfortable.

Stayed in April 2024

A bit run down and so it looked old.

Location

Stayed in April 2024

The room was only cleaned every 3 days which we felt was imprudent as there is a mouse problem (which is the case throughout the city too). There were mouse bait boxes throughout the hotel but we found a few droppings under our bedside table as well. If there is an issue like this, we felt the hotel should really stay on top of the hygiene in the rooms. Particularly as we would make sandwiches and have snacks for our son occasionally. The reception needed a $200 deposit from us when we checked in which was not explained when we booked. The beds have large metal posts sticking out of the corners which we were constantly scraping our legs on. The room was quite tired - there was rust on the plughole and floorboard laminate lifting and lampshades and wallpaper which does need a bit of TLC. It's a loud hotel. There were multiple nights that people were arguing very loudly or there were altercations. Luckily our son sleeps heavily but it was disruptive, though this isn't the hotel's fault necessarily.

The hotel had a fantastic location. It was between two different metro lines, Champ-de-Mars (orange) and Saint Laurent (green) so moving around the city was easy however you could also walk to old Montréal and Chinatown within 10 minutes. The 747 airport bus stops right outside the hotel too. The staff were all friendly and spoke English if necessary although we can communicate in French. The beds were sooo comfortable! The price per night is brilliant if you're on a budget. Our son managed to lock us out of our bathroom but a member of staff came up swiftly to sort which was greatly appreciated.

Stayed in April 2024

Staff was not very friendly , vending machines in lobby only took coin so couldn’t buy snacks, and there was a rather large stain on our carpet which appeared to be blood.

Comfy beds, location great

Stayed in April 2024

Reception lady in the afternoon is not friendly . Not my first stay at this hotel, staff is always the only deception, no smile no one seems to enjoy their job there.

Good location

Stayed in April 2024