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Reviews of Howard Johnson by Wyndham Thunder Bay 2 stars

686 Memorial Avenue, P7B 3Z5 Thunder Bay, Canada

#14 of 24 hotels in Thunder Bay

Guests' Choice

Review score

Based on 213 hotel reviews

7.3

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    7.8

  • Facilities

    7.6

  • Staff

    7.9

  • Value for money

    7.3

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room/second floor - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Small room even smaller bathroom. Bedroom ceiling full of cobwebs. Not much choice for breakfast.

    Good location

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    It was good. Rooms were nicely renovated and clean
    • Couple
    • King Room/second floor - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No hot tub

    Nicely renovated

    Stayed in April 2024

  • Reviewed: 5 May 2024

    8.0
    Great stopover spot on trips along the TransCanada. (Easy access to the 102 if using the cutoff.)
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds/second floor - Non-Smoking
    • Stayed 1 night

    Could open the breakfast sooner for earlier start. Coffee was available, so that was a great Plan B.

    Great location and facilities for an overnight as part of a longer trip. Was able to park the moving truck rental easily, and could view it from the room. Parking area well lighted and was confident that it was a safe place to leave the vehicle. Restaurants and box stores in walking distance; helpful and knowledgeable staff.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Please check your room before your check in. Room with door between rooms , is horrible... Noise from neighbor room too loud. No soundproof at all... Also noice from heater and outside ice machine loud..

    Good location, good breakfast, friendly staff.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed a bit stiff but that all depends on your personal preference

    Breakfast was great, room was clean

    Stayed in March 2024

  • Reviewed: 20 April 2024

    8.0
    It was a clean, comfortable hotel and I would stay there again.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds/second floor - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    You have to carry heavy luggage up the stairs because there wasn't an elevator.

    The price was right, the room was good and breakfast was ok.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    6.0
    Dirty bathroom
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds/second floor - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room we got was second floor and the bathtub was dirty , looks like no one clean it for long time . I found hair and soap there. No face tissue in bathroom and the empty box left on the toilet.

    Location is not bad.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    7.0
    Excellent service . Room was huge . Only issue was the bed was uncomfortable.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds/second floor - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed was uncomfortable.

    Awesome breakfast . They offered bagels waffles and yogurt.

    Stayed in April 2024

  • Reviewed: 12 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Place

    Very good for that price. Pretty close to the airport. Breakfast is a good included option.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Very nice cozy hotel
    • Leisure trip
    • People with friends
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Check out time

    Clean

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    Overall, a comfortable stay with some nice updates!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night

    Breakfast options were a bit limited, and not a highlight of our stay. Even a few simple hot options like pre-made breakfast sandwhiches would be a great addition.

    Overall, it's clear that the property has been upgraded since our last stay. While there were some small renovations in progress (i.e., changing door numbers), the fresh paint and updated design in our room was nice and inviting! Also, the choice of name brand amenities (in this case Dove) felt like a step up from other places.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    It’s okay.
    • Couple
    • Queen Room with Two Queen Beds/second floor - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The smell. Smells like the person who last checked out

    The bed softness and the price range.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    7.0
    Simple. Clean. Friendly staff. Not perfect but not bad.
    • Leisure trip
    • Solo traveller
    • King Room/second floor - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The heater in the room was insanely hot! I had to turn it down to 62C to make it remotely comfortable for sleeping. The bed frame was a bit squeaky. The curtains needed to be darker.

    It was a simple room. Older decor but clean. They were actively making cosmetic improvements while I was there. I didn’t have breakfast, but it looked to be adequately stocked and lots of people were enjoying the space in the morning.

    Stayed in February 2024

  • Reviewed: 18 January 2024

    8.0
    Excellent service ni e and quiet
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was good! NICE GOOD TATSING COFFEE

    Stayed in January 2024

  • Reviewed: 13 January 2024

    7.0
    Stay was comfortable. Worth the cost.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I noticed the staff was not friendly. Never seen smile and doesn't talk politely. Starts to pack food 15 minutes before the end of time for breakfast. We were not totally done and she turned off the lights in canteen already. I found it rude and the fact that its not yet overtime for breakfast.

    It's very accessible and clean.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    7.0
    Comfy stay for few nights
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Beds were not super clean

    Nice personnel, good breakfast, good location

    Stayed in January 2024

  • Reviewed: 7 January 2024

    8.0
    Good breakfast, quiet room, good beds, decent bathroom.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds/second floor - Non-Smoking
    • Stayed 1 night

    For the price and quick booking was well worth the price, breakfast offered was a great selection, room was clean and beds were comfortable.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    When hotels are being renovated they need to update the bathroom fans so that they're not loud like a race car when you turn on the lights in the bathroom

    Stayed in December 2023

  • Reviewed: 30 December 2023

    6.0
    Did the job
    • Leisure trip
    • Solo traveller
    • King Room/second floor - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There is no microwave or coffee maker in the room and no telephone

    Good

    Stayed in December 2023

  • Reviewed: 28 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds/second floor - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No microwave or coffee machine in the room is little disappointing

    Breakfast is good. Easy checkin.

    Stayed in December 2023

  • Reviewed: 8 December 2023

    8.0
    My stay was overall comfortable, no real complaints to mention. The staff were friendly.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night

    I didn't really care for the metal frames on the bed.

    The price compared to other hotels, lots of parking space at the back and the location was good.

    Stayed in November 2023

  • Reviewed: 26 November 2023

    8.0
    It was good
    • Business trip
    • Solo traveller
    • King Room/second floor - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    I would have liked dresser drawers to put my clothes in

    It was cozy & quiet

    Stayed in November 2023

  • Reviewed: 9 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room/second floor - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Most of the room seemed clean but there was an empty sample shampoo bottle left in the shower, in a very obvious place. Made me wonder what else wasn't cleaned. There was no microwave in the rooms. There was no coffee maker in the rooms and the coffee served in the lobby for breakfast was terrible. If you are able to use stairs, I would request a 2nd floor room. The 1st floor is motel style and didn't feel particularly safe if you are traveling solo

    Staff were friendly. Rooms were fine. Beds were comfortable and paint was cute.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    6.0
    Unpleasant staff.
    • Business trip
    • Couple
    • King Room - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    1) the initial individual that checked myself is had a bit of attitude not taking accountability to the gentleman in-front of me when he was promised cash deposit was accepted and the told it wasn’t leaving him and his family without a place to stay for the night. 2) the girl that checked me out wasn’t willing to print off my receipt. Said it would be emailed to me. Email wasn’t confirmed. 3) called 6 Nov to call about my receipt and was given attitude by the gentleman that just started his shift saying he’s not responsible for the actions of the others that work there when all I asked for was to have my receipt emailed to me. I never had any of these issues with any of my other bookings through booking.com and was told it was the third part to blame when all I wanted was my receipt.

    They were able to move my room when my original room smelt like smoke. But it’s obvious rooms aren’t actually looked at or held to standard for the amount the require for a hold on your credit card.

    Stayed in November 2023

Showing 1 – 25

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