Route 2211 County Road 28, L1A 3V6 Port Hope, Canada
Based on 345 hotel reviews
6.6Cleanliness
7.1
Comfort
7.2
Location
8.2
Facilities
6.8
Staff
8.1
Value for money
6.8
Free WiFi
8.9
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End of dialog contentReviewed: 8 September 2021
Richard
CanadaI booked on the internet and when i arrived, not what i expected. I assumed 3 adults with a separate bed each and when i entered the room, 1 bed only. You should probably update your descriptions of available bedding options. There was a hole in the bathroom sink
Easy to find, good breakfast available, very clean room. The receptionist fixed a booking mistake the moment she became aware of the situation
Stayed in September 2021
Reviewed: 6 September 2021
Neil
United StatesRefrigerator was malfunctioning. I kept some items in there only to find them frozen.
Morning breakfast
Stayed in September 2021
Reviewed: 28 August 2021
Brianna
CanadaPretty high price for a hotel in this area and that there is an additional tourist fee added.
Stayed in August 2021
Reviewed: 15 August 2021
Robert
CanadaNOTHING IT
VERY GOOD AND CLEAN
Stayed in August 2021
Reviewed: 12 August 2021
Dawn-angela
Canadasmell of rotting garbage (food/fruit) at entrance. On a previous stay I was given a breakfast in a bag. the apple was completely rotten and running over the rest of the food items. the muffin was outdated and i was afraid to eat the rest not knowing how long ago it had been packed. a/c smelled musty moldy
New mattress
Stayed in August 2021
Reviewed: 11 August 2021
Maria
Canadavery impressed with staff and location.
Stayed in July 2021
Reviewed: 10 August 2021
Madeleine
CanadaOnly 1 juice worked. No tea bags for tea in breakfast room . Pillows very lumpy and uncomfortable. A/C very noisy during the night.
Breakfast just ok.
Stayed in August 2021
Reviewed: 9 August 2021
Gerry
CanadaNo juice available but coffee good
It was good
Stayed in August 2021
Reviewed: 7 August 2021
Rachel
CanadaHotel needs updating
Breakfast buffet is back!
Stayed in August 2021
Reviewed: 30 July 2021
Brian
CanadaNo breakfast offerred
Stayed in July 2021
Reviewed: 29 July 2021
Marouane
CanadaSmells cigarettes and weed everywhere
Stayed in July 2021
Reviewed: 26 July 2021
Frank
CanadaDoors from parking areas should be fixed so room key will open them. Had to walk all around the building to get in.
Stayed in July 2021
Reviewed: 19 July 2021
Kathy
CanadaThe AC and fan was way too strong even for a July day. We had to turn on the heat :). Also, the curtain only closes half way so it was pretty easy to wake up at 7.
Great location just off of 401. Friendly staff.
Stayed in July 2021
Reviewed: 2 July 2021
Yvan
CanadaThe place can use a deep deep cleaning. When was the last time they steam cleaned there carpets I wonder? If ever?
Property is in a good location just off the highway with lots of amenities near by.
Stayed in June 2021
Reviewed: 30 June 2021
Paul
CanadaAccommodations were exactly as described in the ad. Breakfast was perfectly fine.
Stayed in June 2021
Reviewed: 24 June 2021
Scott
CanadaGas , tims and food close by
Stayed in June 2021
Reviewed: 23 June 2021
Kevin
CanadaThe facilities are certainly dated and small things like some lights were not working.
Beds were comfortable and having a fridge was nice. Staff were very nice. Would come back.
Stayed in June 2021
Reviewed: 6 June 2021
Lalande
CanadaPrices havnt been adjusted to not include the breakfast
Location, staff
Stayed in June 2021
Reviewed: 4 June 2021
Beverly
CanadaHotel room needs an update!
Location good! Breakfast has been better pre pandemic. The hotel rooms need to be updated!
Stayed in May 2021
Reviewed: 20 May 2024
Todd
United StatesWas a nice place to stay with the family.
Stayed in May 2024
Reviewed: 17 May 2024
Cally
Canadatoo many insects and ants
breakfast good
Stayed in May 2024
Reviewed: 29 April 2024
Tim
CanadaThere were a series of things, none of them earth shattering, that left us feeling that were better options. 1. After booking the first night I called and booked a second. It was not recorded correctly, so upon arrival they clerks thought I had two rooms booked for the same night. 2. There was maintenance work being done in the hallway. Maintenance is always a good thing, but perhaps some warning/explanation could have been given as to why there were large holes in the wall and why the lights in the ceiling were flashing as if the hallway was haunted. 3. There was almost no water pressure in the bathroom sink. 3. There was no hot water Saturday morning. I had a speaking engagement that morning and could not shower in preparation. A discount was recorded on our bill, but has not yet hit my VISA account. I will keep an eye. 4. On the second day we returned back to the hotel mid-afternoon to a room that had not been cleaned or the bed made up. The cleaning staff seemed to be working close by so I felt certain they were coming. They never did come. No discount was given for this lack of service which was included in the price. Comments to the ladies at the front desk regarding this were greeted with blank stares. So, when you put it all together, it wasn't our best stay in a hotel.
The location. The room was pretty clean upon arrival, The bed was just okay, although my wife slept on the couch the second night.
Stayed in April 2024
Reviewed: 22 April 2024
Steven
CanadaHotel was a little run down and the hot water wasn't very good
Was a good location
Stayed in April 2024
Reviewed: 1 April 2024
Harmanjit
CanadaBehaviour of staff the way they treat guests
Breakfast very basic
Stayed in March 2024
Reviewed: 6 March 2024
Mcniff
CanadaDesk chair in room was peeling, sink did not drain well, bed sagged into middle, shower head was clogged, smoke detector was hanging down from ceiling, creamers were bad at the breakfast and food was cold, heater in room was hard to adjust so we never got a good temperature and was acient. When explained this to front desk they basically blew me off.. okay thank you for letting me know.
The location was good for on and off highway
Stayed in March 2024
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