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  5. Reviews of Comfort Inn Port Hope

Reviews of Comfort Inn Port Hope 2 stars

Route 2211 County Road 28, L1A 3V6 Port Hope, Canada

Review score

Based on 345 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.2

  • Location

    8.2

  • Facilities

    6.8

  • Staff

    8.1

  • Value for money

    6.8

  • Free WiFi

    8.9

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Showing 76 – 100

  • Reviewed: 8 September 2021

    8.0
    My stay for one night was enjoyable and would recommend to others.
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night

    I booked on the internet and when i arrived, not what i expected. I assumed 3 adults with a separate bed each and when i entered the room, 1 bed only. You should probably update your descriptions of available bedding options. There was a hole in the bathroom sink

    Easy to find, good breakfast available, very clean room. The receptionist fixed a booking mistake the moment she became aware of the situation

    Stayed in September 2021

  • Reviewed: 6 September 2021

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Refrigerator was malfunctioning. I kept some items in there only to find them frozen.

    Morning breakfast

    Stayed in September 2021

  • Reviewed: 28 August 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pretty high price for a hotel in this area and that there is an additional tourist fee added.

    Stayed in August 2021

  • Reviewed: 15 August 2021

    8.0
    IT WAS VERY GOOD FOR THE 2 OF US
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    NOTHING IT

    VERY GOOD AND CLEAN

    Stayed in August 2021

  • Reviewed: 12 August 2021

    6.0
    mixed feelings. Nothing done to resolve my breakfast bag. Not even apology. Want me to post snaps?
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    smell of rotting garbage (food/fruit) at entrance. On a previous stay I was given a breakfast in a bag. the apple was completely rotten and running over the rest of the food items. the muffin was outdated and i was afraid to eat the rest not knowing how long ago it had been packed. a/c smelled musty moldy

    New mattress

    Stayed in August 2021

  • Reviewed: 11 August 2021

    8.0
    I have been a return customer for many years and continue to be happy with the service.
    • With a pet
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    very impressed with staff and location.

    Stayed in July 2021

  • Reviewed: 10 August 2021

    6.0
    Just ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Only 1 juice worked. No tea bags for tea in breakfast room . Pillows very lumpy and uncomfortable. A/C very noisy during the night.

    Breakfast just ok.

    Stayed in August 2021

  • Reviewed: 9 August 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No juice available but coffee good

    It was good

    Stayed in August 2021

  • Reviewed: 7 August 2021

    8.0
    Perfect for all our needs
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hotel needs updating

    Breakfast buffet is back!

    Stayed in August 2021

  • Reviewed: 30 July 2021

    8.0
    Good !
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    No breakfast offerred

    Stayed in July 2021

  • Reviewed: 29 July 2021

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Smells cigarettes and weed everywhere

    Stayed in July 2021

  • Reviewed: 26 July 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Doors from parking areas should be fixed so room key will open them. Had to walk all around the building to get in.

    Stayed in July 2021

  • Reviewed: 19 July 2021

    7.0
    Great location. Clean room but cold
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The AC and fan was way too strong even for a July day. We had to turn on the heat :). Also, the curtain only closes half way so it was pretty easy to wake up at 7.

    Great location just off of 401. Friendly staff.

    Stayed in July 2021

  • Reviewed: 2 July 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The place can use a deep deep cleaning. When was the last time they steam cleaned there carpets I wonder? If ever?

    Property is in a good location just off the highway with lots of amenities near by.

    Stayed in June 2021

  • Reviewed: 30 June 2021

    8.0
    Good value, no frills, nice staff
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Accommodations were exactly as described in the ad. Breakfast was perfectly fine.

    Stayed in June 2021

  • Reviewed: 24 June 2021

    6.0
    Run down , needs a updte
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Gas , tims and food close by

    Stayed in June 2021

  • Reviewed: 23 June 2021

    7.0
    The stay was adequate and well priced. The small things could use some work like lighting
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The facilities are certainly dated and small things like some lights were not working.

    Beds were comfortable and having a fridge was nice. Staff were very nice. Would come back.

    Stayed in June 2021

  • Reviewed: 6 June 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Prices havnt been adjusted to not include the breakfast

    Location, staff

    Stayed in June 2021

  • Reviewed: 4 June 2021

    6.0
    Good and I will stay again
    • With a pet
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hotel room needs an update!

    Location good! Breakfast has been better pre pandemic. The hotel rooms need to be updated!

    Stayed in May 2021

  • Reviewed: 20 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Was a nice place to stay with the family.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    2.0
    Very poor
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    too many insects and ants

    breakfast good

    Stayed in May 2024

  • Reviewed: 29 April 2024

    4.0
    It was just a place to stay with a few aggravating occurences.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    There were a series of things, none of them earth shattering, that left us feeling that were better options. 1. After booking the first night I called and booked a second. It was not recorded correctly, so upon arrival they clerks thought I had two rooms booked for the same night. 2. There was maintenance work being done in the hallway. Maintenance is always a good thing, but perhaps some warning/explanation could have been given as to why there were large holes in the wall and why the lights in the ceiling were flashing as if the hallway was haunted. 3. There was almost no water pressure in the bathroom sink. 3. There was no hot water Saturday morning. I had a speaking engagement that morning and could not shower in preparation. A discount was recorded on our bill, but has not yet hit my VISA account. I will keep an eye. 4. On the second day we returned back to the hotel mid-afternoon to a room that had not been cleaned or the bed made up. The cleaning staff seemed to be working close by so I felt certain they were coming. They never did come. No discount was given for this lack of service which was included in the price. Comments to the ladies at the front desk regarding this were greeted with blank stares. So, when you put it all together, it wasn't our best stay in a hotel.

    The location. The room was pretty clean upon arrival, The bed was just okay, although my wife slept on the couch the second night.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Hotel was a little run down and the hot water wasn't very good

    Was a good location

    Stayed in April 2024

  • Reviewed: 1 April 2024

    3.0
    Visited for birthday but they spoiled mood the way front office was treating
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Behaviour of staff the way they treat guests

    Breakfast very basic

    Stayed in March 2024

  • Reviewed: 6 March 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Desk chair in room was peeling, sink did not drain well, bed sagged into middle, shower head was clogged, smoke detector was hanging down from ceiling, creamers were bad at the breakfast and food was cold, heater in room was hard to adjust so we never got a good temperature and was acient. When explained this to front desk they basically blew me off.. okay thank you for letting me know.

    The location was good for on and off highway

    Stayed in March 2024

Showing 76 – 100

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