3363 St. Joseph Blvd., K1C 1T1 Ottawa, Canada
#43 of 51 B&Bs and Inns in Ottawa
Guests' ChoiceBased on 286 hotel reviews
6.2Cleanliness
7.0
Comfort
7.2
Location
7.6
Facilities
6.4
Staff
7.4
Value for money
6.4
Free WiFi
8.2
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End of dialog contentReviewed: 12 February 2024
Julie
CanadaNot enough furniture to sit on
The location
Stayed in February 2024
Reviewed: 24 January 2024
Brandon
CanadaDidn’t have the heating on in the room upon my arrival and the room was freezing and took a few hrs to warm up.
The room was spacious
Stayed in January 2024
Reviewed: 9 December 2023
Joanne
CanadaLots of dust and an old bag napkin and fork under the bed. Bathroom caulking was messy
Didn’t have it
Stayed in December 2023
Reviewed: 3 December 2023
Danika
CanadaFor 50 dollars more, I could have stayed at the Holiday Inn down the street which is by far cleaner, more professional and updated. Staff here was incompetent when asked if a designated smoking area, told there wasn’t. Walked out the door and saw ash towers to the side. Also, told no side door to use for smoking outside, and there is. Paint chipped everywhere, slow elevator, little amenities. Very disappointing. Also had to pay $50 extra to stay an extra hour after check out time when the Holiday Inn let us stay 3 extra hours free of charge.
Honestly, nothing.
Stayed in December 2023
Reviewed: 10 November 2023
Diane
CanadaThe bathroom was old and dirty. The rest of the room was fine
We didn’t have breakfast there but we had a take away breakfast which was excellent.
Stayed in October 2023
Reviewed: 14 October 2023
Trudy
CanadaSeveral items in the room were in disrepair
Location
Stayed in October 2023
Reviewed: 26 September 2023
Elizabeth
CanadaBreakfast is okay.
Stayed in September 2023
Reviewed: 18 September 2023
Carleigh
CanadaWe stay thinking there was pool but it was down.
It was good location breakfast was nice
Stayed in September 2023
Reviewed: 3 September 2023
Above
CanadaThe front desk staff. He was long drawn out, talking too much and over explaining everything. It was ridiculous how much he talked. check-in took like 20 minutes per person. There were three people in front of me when I checked in, and it took almost an hour to check all four of us in. And each person he explained the exact same speech over and over again it was so monotonous and annoying. Same when I checked out like 25 minutes to check out, there's absolutely ridiculous. I also requested a ground floor room when I reserved the room. However, when I arrived there, I found out that there were no ground floor rooms, and then I got a room on the third floor. They should have notified me that there was no ground floor. I would have stayed in another hotel. There were three lamps in my room and one overhead lighting. Two of the three lamps light bulbs were burnt out when I arrived. So when you add all these things together, it just wasn't an enjoyable stay for me.
Hiw close to work it was.
Stayed in September 2023
Reviewed: 22 August 2023
Louann
CanadaPool not available
Easy to locate and short drive to shopping
Stayed in August 2023
Reviewed: 21 August 2023
Sera
CanadaThe pool wasn’t open. Huge disappointment when travelling with children
Clean bright room, comfortable beds!
Stayed in August 2023
Reviewed: 3 August 2023
Basilico
CanadaIt's old and looking run down AND there was mold in the tub! The pool is always closed.
Stayed in July 2023
Reviewed: 30 July 2023
K
United KingdomStaff on standby, bit quirky. No kettle in room, no teabags or milk. Dining room quite tired. Decor generally tired. Swimming pool not working, although was aware of that from previously. All looking quite tired
Bathroom, bed
Stayed in July 2023
Reviewed: 18 July 2023
Steffler
CanadaThere were a few things missed in the cleaning of my room but nothing that I couldn't manage.
The lovely gentleman who checked me in was delightful. He was efficient, helpful, and a pleasure to talk to.
Stayed in July 2023
Reviewed: 17 July 2023
Penny
CanadaI was at the hotel for a family wedding we stayed 2 nights (paid separately). The first room we had was a broken bed. We had to switch rooms after being settled in because of the bed. My toddler would of fallen out of the bed if we kept that room. The staff at the front desk was so unpleasant to deal with. The pool was out of service.
The location
Stayed in July 2023
Reviewed: 14 July 2023
Ed
CanadaLinens were not Hotel grade and needed updating but otherwise it was comfortable and clean. I believe they are still working on updating Hotel.
Close to restaurants
Stayed in July 2023
Reviewed: 6 July 2023
Joujou2
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 17 June 2023
Barry
CanadaThe bed was not as comfortable as I would have expected
Breakfast was the best I’ve had in a hotel stay, ever
Stayed in June 2023
Reviewed: 9 June 2023
Kimmielou63
CanadaLack of available parking due to a large number of workers taking up double spots. Also, the front office staff was not the friendliest. The shower head was absolute crap. There was no safety bar, and the tub was slippery to get in and out. The elevator was making weird noises, and we were a bit concerned.
It was conveniently located, the breakfast was good.
Stayed in June 2023
Reviewed: 1 June 2023
Jelly
CanadaIt’s starting to get run down and dated.
Left before breakfast, not applicable
Stayed in May 2023
Reviewed: 29 May 2023
Boyer
Canadain the continental breakfast tables were dirty, we had asked for our room to be cleaned in the afternoon especially the bathroom and it wasn’t done. Then the morning we were checking out housekeeping knocked on our door once and just walked in the room they didn’t say housekeeping.
the location was perfect for our needs
Stayed in May 2023
Reviewed: 28 May 2023
Shirley
CanadaThe cleaning needs improvement the stairs were never cleaned the whole time we were there there were papers on the floor of the stairs for 3 days in the same spot. There were ants in the room a small hole in the wall and part of the curtain was coming off the wall...
The location and the breakfast
Stayed in May 2023
Reviewed: 25 May 2023
Grace
Canadano play pin for the baby to sleep in, no bath plug to bath our toddler.
good location and nice staff
Stayed in May 2023
Reviewed: 15 May 2023
Joanne
CanadaElevator broke One worker at the desk was rude
Breakfast
Stayed in May 2023
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