Skip to main content
  1. Hotel reviews homepage
  2. Canada hotel reviews
  3. Ontario B&B and inn reviews
  4. Ottawa B&B and inn reviews
  5. Reviews of Quality Inn

Reviews of Quality Inn 2 stars

3363 St. Joseph Blvd., K1C 1T1 Ottawa, Canada

#43 of 51 B&Bs and Inns in Ottawa

Guests' Choice

Review score

Based on 286 hotel reviews

6.2

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.2

  • Location

    7.6

  • Facilities

    6.4

  • Staff

    7.4

  • Value for money

    6.4

  • Free WiFi

    8.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 12 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not enough furniture to sit on

    The location

    Stayed in February 2024

  • Reviewed: 24 January 2024

    6.0
    Decent Stay
    • Business trip
    • Solo traveller
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Didn’t have the heating on in the room upon my arrival and the room was freezing and took a few hrs to warm up.

    The room was spacious

    Stayed in January 2024

  • Reviewed: 9 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Lots of dust and an old bag napkin and fork under the bed. Bathroom caulking was messy

    Didn’t have it

    Stayed in December 2023

  • Reviewed: 3 December 2023

    5.0
    My experience was lacklustre.
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    For 50 dollars more, I could have stayed at the Holiday Inn down the street which is by far cleaner, more professional and updated. Staff here was incompetent when asked if a designated smoking area, told there wasn’t. Walked out the door and saw ash towers to the side. Also, told no side door to use for smoking outside, and there is. Paint chipped everywhere, slow elevator, little amenities. Very disappointing. Also had to pay $50 extra to stay an extra hour after check out time when the Holiday Inn let us stay 3 extra hours free of charge.

    Honestly, nothing.

    Stayed in December 2023

  • Reviewed: 10 November 2023

    5.0
    The price is too high for what we experienced
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The bathroom was old and dirty. The rest of the room was fine

    We didn’t have breakfast there but we had a take away breakfast which was excellent.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    7.0
    Seemed overpriced
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Several items in the room were in disrepair

    Location

    Stayed in October 2023

  • Reviewed: 26 September 2023

    7.0
    The rate is too high for what you get.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is okay.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We stay thinking there was pool but it was down.

    It was good location breakfast was nice

    Stayed in September 2023

  • Reviewed: 3 September 2023

    5.0
    Omg really
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The front desk staff. He was long drawn out, talking too much and over explaining everything. It was ridiculous how much he talked. check-in took like 20 minutes per person. There were three people in front of me when I checked in, and it took almost an hour to check all four of us in. And each person he explained the exact same speech over and over again it was so monotonous and annoying. Same when I checked out like 25 minutes to check out, there's absolutely ridiculous. I also requested a ground floor room when I reserved the room. However, when I arrived there, I found out that there were no ground floor rooms, and then I got a room on the third floor. They should have notified me that there was no ground floor. I would have stayed in another hotel. There were three lamps in my room and one overhead lighting. Two of the three lamps light bulbs were burnt out when I arrived. So when you add all these things together, it just wasn't an enjoyable stay for me.

    Hiw close to work it was.

    Stayed in September 2023

  • Reviewed: 22 August 2023

    6.0
    Clean and comfortable room. Short drive to downtown Ottawa. Affordable.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pool not available

    Easy to locate and short drive to shopping

    Stayed in August 2023

  • Reviewed: 21 August 2023

    6.0
    Good place to stay- close to highway and mall
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool wasn’t open. Huge disappointment when travelling with children

    Clean bright room, comfortable beds!

    Stayed in August 2023

  • Reviewed: 3 August 2023

    5.0
    Ok if in a jam
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It's old and looking run down AND there was mold in the tub! The pool is always closed.

    Stayed in July 2023

  • Reviewed: 30 July 2023

    5.0
    Well, it did the necessary; wouldn't say you need to avoid, clean enough but not "Quality"
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Staff on standby, bit quirky. No kettle in room, no teabags or milk. Dining room quite tired. Decor generally tired. Swimming pool not working, although was aware of that from previously. All looking quite tired

    Bathroom, bed

    Stayed in July 2023

  • Reviewed: 18 July 2023

    7.0
    Good
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were a few things missed in the cleaning of my room but nothing that I couldn't manage.

    The lovely gentleman who checked me in was delightful. He was efficient, helpful, and a pleasure to talk to.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was at the hotel for a family wedding we stayed 2 nights (paid separately). The first room we had was a broken bed. We had to switch rooms after being settled in because of the bed. My toddler would of fallen out of the bed if we kept that room. The staff at the front desk was so unpleasant to deal with. The pool was out of service.

    The location

    Stayed in July 2023

  • Reviewed: 14 July 2023

    6.0
    Comfortable and close to amenities
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Linens were not Hotel grade and needed updating but otherwise it was comfortable and clean. I believe they are still working on updating Hotel.

    Close to restaurants

    Stayed in July 2023

  • Reviewed: 6 July 2023

    7.0
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 17 June 2023

    6.0
    Stay was good for the most part but the people above us were horrible.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bed was not as comfortable as I would have expected

    Breakfast was the best I’ve had in a hotel stay, ever

    Stayed in June 2023

  • Reviewed: 9 June 2023

    5.0
    It was good for what we needed. Nothing more.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Lack of available parking due to a large number of workers taking up double spots. Also, the front office staff was not the friendliest. The shower head was absolute crap. There was no safety bar, and the tub was slippery to get in and out. The elevator was making weird noises, and we were a bit concerned.

    It was conveniently located, the breakfast was good.

    Stayed in June 2023

  • Reviewed: 1 June 2023

    7.0
    Neighbour’s kept me up all night. I slept maybe 1.5 to 2 hours.
    • Leisure trip
    • Solo traveller
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It’s starting to get run down and dated.

    Left before breakfast, not applicable

    Stayed in May 2023

  • Reviewed: 29 May 2023

    5.0
    Passable
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    in the continental breakfast tables were dirty, we had asked for our room to be cleaned in the afternoon especially the bathroom and it wasn’t done. Then the morning we were checking out housekeeping knocked on our door once and just walked in the room they didn’t say housekeeping.

    the location was perfect for our needs

    Stayed in May 2023

  • Reviewed: 28 May 2023

    5.0
    Passable
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The cleaning needs improvement the stairs were never cleaned the whole time we were there there were papers on the floor of the stairs for 3 days in the same spot. There were ants in the room a small hole in the wall and part of the curtain was coming off the wall...

    The location and the breakfast

    Stayed in May 2023

  • Reviewed: 25 May 2023

    5.0
    Passable
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    no play pin for the baby to sleep in, no bath plug to bath our toddler.

    good location and nice staff

    Stayed in May 2023

  • Reviewed: 15 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Elevator broke One worker at the desk was rude

    Breakfast

    Stayed in May 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: