618 Water Street East, C1N 2V5 Summerside, Canada
#8 of 17 hotels in Summerside
Guests' ChoiceBased on 189 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
8.7
Facilities
8.2
Staff
9.0
Value for money
7.9
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 August 2023
Pawankumar
CanadaRoom was not cleaned and beds were not prepared at all .
Location and staff
Stayed in August 2023
Reviewed: 24 August 2023
Graham
United StatesThe breakfast was very good. Nice and quart
Stayed in August 2023
Reviewed: 23 August 2023
Chris
CanadaClean, comfortable with nice amenities
Stayed in August 2023
Reviewed: 14 August 2023
Janice
CanadaThere was splashed food on the room wall and the bathroom had mold along the edges of the flooring. The room also had a bit of a musty smell and there was mold in the window casings when opening the window to air out the room.
The room had nice bedding and a firm bed, which I personally like. The location was also great. The pools looked nice although I didn't use them.
Stayed in August 2023
Reviewed: 14 August 2023
Stacey
CanadaGolf, swimming pools on property and tennis court. Also dog friendly!
Stayed in August 2023
Reviewed: 4 August 2023
Ibrahim
CanadaNothing
Nice design
Stayed in August 2023
Reviewed: 2 August 2023
Lindsey
CanadaNo work out facility. Unless you consider a really old exercise bike and one 50 lb weight an exercise facility. Had to shower in another room as the plug on the bathtub had never been cleaned of hair etc and the water pooled at your feet in the shower. Outdoor pool under construction, so could not use it and we were there in the middle of July.
The staff were amazing. Excellent customer service skills!!
Stayed in July 2023
Reviewed: 20 July 2023
Carole
Canada$ 299. per night room rate
Always friendly staff, always clean. Beds comfortable!
Stayed in July 2023
Reviewed: 13 July 2023
Kerri
CanadaThere was a lot of earwigs in our bedroom that made us uncomfortable. The inside pool was FREEZING!!! Our shower had a purple and a pink hair elastic inside it therefore we know it wasn’t cleaned before we got there :(
The outside pool area was nice and clean. The staff were great. The breakfast was really good. Kids loved the waffle maker.
Stayed in July 2023
Reviewed: 24 May 2023
Diana
CanadaThe temperature controls on the shower in our room didn't work. it was so hot you couldn't stand under it long enough to shampoo and condition hair to rinse it out. Went to the front desk and nothing was done about it. The worst part was that 2 days prior to arrival I had called the front desk and stated that we wanted a tub not just a shower. The girl said that was not a problem and would note it on the reservation. that didn't happen and it was the same girl that I spoke to that checked us in. :(
Breakfast was ok. lots of choices for the most part. Waffles are always a plus. Bed was comfy, nice large TV. easy access to convenience stores and restaurants.
Stayed in May 2023
Reviewed: 21 May 2023
Kim
Canadaneeds some maintenance.
it was close to everything
Stayed in May 2023
Reviewed: 6 April 2023
Andrew
CanadaNot a breakfast fan. I am sure it was good.
Stayed in April 2023
Reviewed: 21 March 2023
Tregonning
CanadaPool was too cold. The whole hotel was full of mold.
Staff were nice big rooms
Stayed in March 2023
Reviewed: 20 March 2023
Mario
CanadaAlot of garbage in hallway very minimal access for people with disabilities. Cleanliness was poor hair everywhere in bathroom. In need of repairs.
Comfortable
Stayed in March 2023
Reviewed: 20 October 2022
Jerry
CanadaThe staff went out of their way to be helpful during Fiona. As an example, they brought sandwiches and coffee from their homes for their guests. Power was restored within 12 hours after the end of the storm.
Stayed in September 2022
Reviewed: 8 September 2022
Barlow
CanadaNot a thing
Location/pool/staff/tea/coffee at any time.
Stayed in September 2022
Reviewed: 6 September 2022
Len
CanadaI did not like being next door to a barking dog or the people yelling and parting outside my room till late hours.
On the whole tis is a nice place to stay.
Stayed in September 2022
Reviewed: 2 September 2022
James
United Statesnear a restaurant
Stayed in September 2022
Reviewed: 24 August 2022
Meghan
CanadaExceptional staff, nice breakfast, clean facilities
Stayed in August 2022
Reviewed: 23 August 2022
Aleksandar
SerbiaRooms stinks, hotel is falling apart, indoor pool area falling apart. Was told there is water provided in hallways but empty since day 1, if hotel is full there is no parking. A way overpriced. Only nice area was outdoor pool
Stayed in August 2022
Reviewed: 12 August 2022
Jean
CanadaThe room wasn’t very clean, lots of stains from previous guess
Location and easy access
Stayed in August 2022
Reviewed: 3 August 2022
Amanda
CanadaEverything was wonderful. Its a lovely hotel and we loved the coutyards in the center of the hotel.
Stayed in July 2022
Reviewed: 28 July 2022
Stralen
Franceold odour
the workers was pretty nice
Stayed in July 2022
Reviewed: 3 July 2022
Pietro
CanadaOutdoor pool closed
Good breakfast. Front end asst manager ,Bell, very accommodating
Stayed in June 2022
Reviewed: 3 July 2022
Dave
CanadaExcellent staff and room was cozy and clean. Breakfast was all you could ask for.
Stayed in July 2022
Miami, USA
Dunarobba, Italy
Alleppey, India
Paderborn, Germany
Berchtesgaden, Germany
Bayet, France
Ebensee, Austria
Nesebar, Bulgaria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content