Very good breakfast

Stayed in May 2024

The breakfast is delicious with so many choices, the room comfortable, good night of sleep and the swimming pool available, the outdoor spa, always a charm staying at OTL.

Stayed in May 2024

Nothing

Breakfast was good plenty of fruits. clean. room very nice comfortable

Stayed in April 2024

The only thing that bothered me personally was the air deodorizer they used in the lobby and hallways. I have sensitivity to perfumes, so it bothered ME. Otherwise, most people would find it pleasant or not notice .

The breakfast was amazing.The thermal spa was exceptional. Staff was friendly and professional.

Stayed in March 2024

Nespresso coffee maker. Prefer the Keurig.

Close of everything. Really clean.

Stayed in March 2024

I was hearing a lot of noise from outside and/or ventilation.

Very comfortable room, clean and people were kind. The breakfast is complete with a variety of choices.

Stayed in February 2024

nothing

very good breafast and people were very gentle

Stayed in January 2024

Bathroom door does not lock, remove the glass and put a wall for the shower….

Clean

Stayed in December 2023

Breakfast exceeded expectations. Hotel was gorgeous and filled with details to make the stay exceptional.

Stayed in December 2023

The hotel overall The spa was great.

Stayed in October 2023

Nothing

Room, swimming pool, breakfast and location for shopping

Stayed in November 2023

Extra clean, friendly staff, superb breakfast, comfy bed.

Stayed in December 2023

Location is really good. Everythg is around the area. 👍🏽

Stayed in December 2023

Exceptional staff, the cleanest hotel I’ve stayed at in years!

Stayed in October 2023

The spa is limited to 16+, a bit disappointing for the kids

everything was great - clean, comfortable, pretty, amazing breakfast.

Stayed in October 2023

Perhaps the location.

Amazone Hotel wird a fantastisch Spa! We used it as a stop over on our way to Ottawa! Rooms are quite and very clean. Staff very friendly and the breakfast was amazing

Stayed in September 2023

Wish we had known we had use of spa before arriving so we could have made plans to use it.

Breakfast and staff were great! Very comfortable bed. What kind was it?

Stayed in September 2023

The hotel is marketed as if it is one of "12 Canada's most luxurious". There is nothing luxurious about this hotel. Yes, you get an iPad in the room for services and such, but this is not a big deal (and the apps are not that user-friendly). The spa garden is indeed nice when there is no crowd (and when you can actually also manage to book massage - which was impossible even that we stayed for a few days). Although staff was kind in general, we had a bad experience on the last day. When checking-in, we were told that breakfast is until 11am and nobody mentioned anything else. One of us has a blood sugar issue and we need to plan meals careful and in advance. On the last day, we planned to go for the breakfast as late as possible and when we got there at 10:45 - the kitchen was closed. Only then did we realized that the breakfast is until 10:30 on Mon (or, we suppose, on other work days). When we asked - "why weren't we informed" - they told us that we should have checked our room iPad! We did not get any apology. Also, that "luxurious" room on the 4th floor was not really clean. And even the bed sheet/linen were not made well. That room is also not very sound-proof. Even when people just talk loudly in the next room, you may not be able to sleep.

Value for money is good - you get what you paid (as it is not that expensive). It is excellent for an average hotel for that price. Our room had a lovely view on the spa garden - do ask for the king room on 4th floor with garden view.

Stayed in September 2023

WONDERFUL BREAKFAST AND CLEANNES ALL PLACE !

Stayed in September 2023

Service for dinner not friendly/personal. Breakfast quality and choice disappointing for such an hotel (staff overwhelmed for 30’).

Welcoming and helpful receptionist. Comfortable room, great and quite surprising spa experience. Good dinner.

Stayed in August 2023

Nitpicking here: The outside door nearest the parking lot was locked and not accessible by room key, which was inconvenient. Location is fine with a car, but not much is in walking distance.

Beautiful modern hotel. Comfortable beds, lovely room. Breakfast buffet very delicious along with freshly made omelettes. Fresh fruit, blueberries and raspberries, high quality yogurt, fresh pasties, meat, cheese, fresh breads and much more were on the buffet. The on-site restaurant Boefish was excellent for dinner. We ate there both nights. Friendly staff at reception, breakfast and the restaurant. It rained so we did not use the outdoor pool and garden area, but it looked fantastic. Book a room with a garden view for a few more dollars, otherwise view is of parking lots. Classy hotel all around. We would stay again and wished our stay was longer.

Stayed in August 2023

Everything was good..specially the spa..

Stayed in August 2023

The staff was very good.

Stayed in August 2023

Breakfast and restaurant very good

Stayed in July 2023