Reviews of Howard Johnson by Wyndham Niagara Falls 2 stars
8100 Lundy's Lane, L2H 1H1 Niagara Falls, Canada
#75 of 81 hotels in Niagara Falls
Guests' ChoiceReview score
Based on 1171 hotel reviews
5.5Score breakdown
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Cleanliness
6.2
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Comfort
6.4
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Location
6.9
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Facilities
5.8
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Staff
7.5
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Value for money
6.4
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Free WiFi
7.0
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Reviewed: 21 May 2024
Halalkhor
Canada1 review7.0Good- • Leisure trip
- • Couple
- • Deluxe Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
No pool, but you told us it has pool
Price
Stayed in May 2024
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Reviewed: 20 May 2024
Piper
Canada2 reviews4.0“Not coming back here”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The concierge named Rudy was ignorant and overwhelmed. Really no clue what he is doing there. We even heard him telling people there were no rooms available and then gentleman resolving our issue "emmy", is telling us they have other rooms and will attempt correcting the issue. This place struggles to simply fix a tv, let alone anything else. Very,very poor place. Sorry I didn't know I was going to review otherwise I would have taken photos
Absolutely nothing really except the 1 lead gentleman attempting to make things right. The concierge told us to give our key card back because fixing the tv was too overwhelming for him. Maybe because there were numourous complaints.being brought forward. This not working, this not working, this room is missing this... Pretty terrible hotel/motel really especially for what you pay. Howard Johnson should be embarrassed to have their name affiliated. Ill try another Howard maybe in the future but it won't be a first or second choice.
Stayed in May 2024
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Reviewed: 20 May 2024
Sabrina
Canada1 review6.0“Did the job.”- • Leisure trip
- • Couple
- • King Suite with Spa Bath - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Stains on the blanket. Room smelled of smoke.
Beds were comfy and the room looked decently clean. Free wifi.
Stayed in May 2024
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Reviewed: 16 May 2024
William
Canada1 review4.0“Wont stay there again”- • Business trip
- • Solo traveller
- • Queen Suite with Spa Bath
- • Stayed 1 night
- • Submitted via mobile
The tv didnt work. Old falling apart building. Dirty towels. It took 3 trys to check out couldnt find staff. A surprise fee for parking at hotel.
Was the right price and close to where i needed to be.
Stayed in May 2024
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Reviewed: 12 May 2024
Michael
Canada1 review5.0“Fair value for the price, satisfactory for our short stay in the area.”- • Leisure trip
- • Couple
- • Deluxe Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Seemed like the motel was also being used as accommodations for welfare and homeless clients, lot of smokers which was evident in the rooms.
Restaurant food was fabulous, great Indian and Hakka Chinese menu options.
Stayed in May 2024
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Reviewed: 9 May 2024
Aanchal
Canada2 reviews5.0“I didn’t like it but the staff was very nice”- • Leisure trip
- • Family with young children
- • Queen Suite with Spa Bath
- • Stayed 1 night
- • Submitted via mobile
Everything
I liked nothing the pictures that I saw and the room I saw was 2 different things The condition of the room was very bad
Stayed in May 2024
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Reviewed: 8 May 2024
Esther
Canada2 reviews4.0Disappointing- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The washroom was very poor . The toilet was really unsafe to sit on and way too low.
The beds were very comfortable
Stayed in May 2024
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Reviewed: 8 May 2024
Cathy
Canada7 reviews4.0“Very dirty hotel room. Not impressed.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Very dirty
Great location
Stayed in May 2024
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Reviewed: 6 May 2024
Jeane
Canada2 reviews1 helpful vote5.0“Acceptable for a one night stay for that price.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
I booked a non-smoking room but the room smells like smoke.
Room is big enough for a family of 4 and the location is close to everything.
Stayed in May 2024
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Reviewed: 5 May 2024
Preetam
Canada3 reviews4.0“You get what you pay for! Blame yourself :)”- • Leisure trip
- • Family with young children
- • King Suite with Spa Bath - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Overall the room was stinking with Cigarette smell to the point we were thinking of relocating to some other place. Could be faulty ducts spreading Cigarette smells to other rooms from smoking rooms. The AC/Heater was too loud. Additionally, in-room Jacuzzi water pipes going above and below units made so much noise when someone used their jacuzzi in the middle of the night. We had to get up and check if any pipes were broken and if the room was flooding. Paying for parking $10 additional didn't seem that fair when there is no gated entrance. The exhaust in the bathroom did not work.
We liked the friendliness of the staff and helpful tips to get around Niagara and cross the US border. The breakfast was all good but any more savoury options would have been great. The bed was good. TV was working well. The heater was good too. Overall decent stay for one night if you don't have any high expectations and want to just stay the night and move on.
Stayed in May 2024
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Reviewed: 1 May 2024
Robert
Canada4 reviews6.0“You Get What You Pay For.”- • Leisure trip
- • Family with young children
- • Queen Suite with Spa Bath
- • Stayed 1 night
What could be better: my wife didn't like the mattress being too soft so we only stayed the one night. A complimentary fridge and microwave in the room would have been nice but none. The hotel had a sign behind the front desk advising that guest parking their car was $10 extra per night but I didn't see this statement on the website.
I liked the friendliness of the day and afternoon staff and the help they provided during my stay. Room was clean. The breakfast was satisfactory. The location of the hotel was good for our needs during my daughter's basketball tournament. Price was acceptable for what you get here.
Stayed in April 2024
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Reviewed: 22 April 2024
Whitney
United States1 review7.0“Perfect for a short stay.”- • Leisure trip
- • Couple
- • Queen Suite with Spa Bath
- • Stayed 2 nights
- • Submitted via mobile
Staff was helpful and knowledgeable. Room was clean and comfortable.
Stayed in April 2024
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Reviewed: 21 April 2024
Doris
Canada11 reviews6.0Pleasant- • Leisure trip
- • Couple
- • King Suite with Spa Bath - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Room smelled of stale smoke - carpet felt dirty - bathroom roll holder falling off wall.
Heart shaped jacuzzi filled quickly and is most comfy tub around. Price was excellent. You get what you pay for.
Stayed in April 2024
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Reviewed: 18 April 2024
David
Canada7 reviews5.0“Good value for basic accomodations. Friendly and helpful staff, but in need of some renovations.”- • Leisure trip
- • Couple
- • King Suite with Spa Bath - Non-Smoking
- • Stayed 1 night
Furnishings and room fittings, while clean, were old and in need of renovations. There was peeling paint, cracked glass, and chipping wood fixtures.
Staff was friendly, room was clean, amenities such as towels, ice, soap, bubble bath (for spa bath), and toothpaste were easy to access.
Stayed in April 2024
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Reviewed: 17 April 2024
Philip
United Kingdom1 review4.0“Needs improvement”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 7 nights
- • Submitted via mobile
State of disrepair No fridge Basic breakfast
Helpful staff
Stayed in April 2024
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Reviewed: 14 April 2024
Brijeshkumar
Canada4 reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Washroom was bit stinky
Near to everything and stay was good
Stayed in April 2024
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Reviewed: 9 April 2024
Grace
Canada61 reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • King Suite with Spa Bath - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Nice quiet place about 15min from Niagara
Stayed in April 2024
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Reviewed: 6 April 2024
Rosario
Canada1 review7.0Good- • Leisure trip
- • Group
- • King Suite with Spa Bath - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The price is not expensive so it’s just fine.
Stayed in April 2024
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Reviewed: 2 April 2024
Marci
Canada10 reviews7.0Good- • Leisure trip
- • Family with young children
- • King Suite with Spa Bath - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The bed. Nice size but I think it was broken
Nice big room.
Stayed in April 2024
-
Reviewed: 1 April 2024
Patti
Canada2 reviews5.0“To small”- • Leisure trip
- • Couple
- • King Suite with Spa Bath - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The bed had ants in it the shower was very small no fridge or microwave n the clerk didn’t code our key right
The hot tub
Stayed in March 2024
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Reviewed: 26 March 2024
Syed
France4 reviews7.0Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Room need. More renovation
Staff is friendly
Stayed in March 2024
-
Reviewed: 25 March 2024
Sarah
Canada8 reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • King Suite with Spa Bath - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
There alot of ants crawling around and they were biting. The stay would have been better. Need to take care of the ant situation.
The Room was nice
Stayed in March 2024
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Reviewed: 25 March 2024
Amy
Canada1 review5.0Passable- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Bed was broken
Stayed in March 2024
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Reviewed: 23 March 2024
Lynsay
Canada2 reviews7.0“It was worth it”- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Dog friendly
Stayed in February 2024
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