300 Moodie Drive, Ottawa, Ontario, K2H 9G1 Ottawa, Canada
#14 of 56 hotels in Ottawa
Guests' ChoiceBased on 1173 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
8.3
Facilities
8.8
Staff
8.9
Value for money
8.4
Free WiFi
8.6
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End of dialog contentReviewed: 29 May 2024
Niroopa
United StatesLocation
Looks clean
Stayed in May 2024
Reviewed: 27 May 2024
Valerie
CanadaEasy location to get to, lovely room,
Stayed in May 2024
Reviewed: 21 May 2024
John
CanadaIt has a great ambience. Good location for my meetings. Nice rooms
Stayed in May 2024
Reviewed: 21 May 2024
Sayantan
CanadaDrinking water bottle not available even if you want to pay. They have something like sparkling water. They have water dispenser though but no water bottles.
I loved the breakfast menu. Staffs were on toes. Rooms are comfortable, kids loved the pool. Enough parking space, I also loved the fact that anyone can play their Netflix and other apps on the TV and enjoy.
Stayed in May 2024
Reviewed: 12 May 2024
Daryoush
CanadaThe breakfast selection was limited, and the food quality did not meet the expectations set by the otherwise lovely accommodations. The items available seemed stale and not very appetizing, which was surprising given the overall standard of the hotel. In future visits, I hope to see improvements in the variety and quality of the breakfast options provided, as this would make Hyatt Place a more appealing choice for both leisure and business travelers. Despite this, the hotel's service and rooms provide a solid foundation for a good stay.
I recently stayed at Hyatt Hotel Ottawa West and overall was good. The staff was courteous and the room was clean and comfortable, which made for a pleasant stay.
Stayed in May 2024
Reviewed: 9 May 2024
Lolade
CanadaNothing
Staff were very helpful.
Stayed in May 2024
Reviewed: 30 April 2024
Vladislav
CanadaOur points for this stay have not been counted yet - please contact us to fix it
Room was in good condition, comfortable to sleep, only the heating system was working loudly.
Stayed in April 2024
Reviewed: 29 April 2024
Ashley
CanadaI wish they had a hottub and or sauna in the pool area.
Rooms were extremely clean! I checked everywhere for the slightest missed spot and found nothing; even the bottom of the toilet was sparkling. It's a new building and everything is up to date and fresh. The staff are amazing. Every single staff member I spoke with was friendly and helpful. They even have Starbucks in the lobby.
Stayed in April 2024
Reviewed: 29 April 2024
Jaime
CanadaBreakfast and parking included. A restaurant in the parking lot for convenience.
Stayed in April 2024
Reviewed: 29 April 2024
Sanath
AustraliaThe time taken to replenish the food dishes. Also replace of cutlery and crockery.
Good breakfast, daily changes on main hot foods items.
Stayed in April 2024
Reviewed: 28 April 2024
Jun
CanadaBeakfast was crowed
Stayed in April 2024
Reviewed: 22 April 2024
Alan
CanadaWe had 5 rooms. And the prices were all different !!!
Breakfast very good
Stayed in April 2024
Reviewed: 22 April 2024
Mara
PortugalBreakfast has little variety, it left a lot to be desired. The food replacement was not done often and the bread was not fresh
Stayed in April 2024
Reviewed: 18 April 2024
Jackie
CanadaNothing!!
This hotel was very nice, very easy to get to.
Stayed in April 2024
Reviewed: 15 April 2024
Brian
CanadaBathroom on the ground level was messy
Rooms, staff, bar were excellent!
Stayed in April 2024
Reviewed: 15 April 2024
Natdbrat
CanadaWe loved the room and design of it. Great bedroom and handicap access bathroom. We enjoyed the living room area.
Stayed in April 2024
Reviewed: 7 April 2024
Nicole
CanadaRoom size was amazing and large.
Location
Stayed in April 2024
Reviewed: 4 April 2024
Maryam
CanadaBreakfast was not the best and very busy, but didn't bother me too much.
The most important thing is the room was amazing and clean.
Stayed in April 2024
Reviewed: 3 April 2024
Djukanovic
CanadaMaybe a bit more options for snacks
Calm, quiet, clean, lots of parking, professional staff, great comfort, easily accessible.
Stayed in April 2024
Reviewed: 1 April 2024
Melissa
CanadaWe didn’t like that the communal areas of the breakfast nook were not available outside of the breakfast time to use. We were two big families and we wanted a place to sit and chat that wasn’t on the floor of our rooms. We ended up using the space outside the breakfast nook and it was fine but it felt a bit like we shouldn’t have been there. I had asked for adjoining rooms and it wasn’t possible so finding a space that we could all be in was tricky. We also would have loved to be able to see the bees - perhaps a live stream could be set up? Just a suggestion.
We loved the room. We loved the pool and gym.
Stayed in March 2024
Reviewed: 18 March 2024
Debbie
CanadaThere were minimal options for breakfast.
There was plenty of parking space and the hotel was relatively clean.
Stayed in March 2024
Reviewed: 15 March 2024
Rielle
CanadaAside from being a short drive from Downtown Ottawa no complaints
Bed was extremely comfortable and clean.
Stayed in March 2024
Reviewed: 13 March 2024
Vicki
CanadaThey advertise an onsite restaurant for dinner with a decent menu but when you try to sit downstairs and place an order, the front desk staff dual as the servers and too busy to come around and when they are finally able, we were told it would be over an hour to get our orders because they can only cook one order at a time.
Location was great and clean. Room was very nice and large for our family of five. Free breakfast was great.
Stayed in March 2024
Reviewed: 11 March 2024
Kaly
CanadaBig rooms . We got the double queen with the pull out sofa bed . Sound proof ! Great free breakfast as well!
Stayed in March 2024
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