555 King Street East, K7G 1H1 Gananoque, Canada
#17 of 18 hotels in Gananoque
Guests' ChoiceBased on 376 hotel reviews
6.5Cleanliness
7.0
Comfort
7.0
Location
8.0
Facilities
6.6
Staff
8.4
Value for money
7.0
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 May 2024
Claus
Canadanot applicable! Have stayed here before and know the place well! Older but improvements always ongoing!
Have stayed here often and will continue to stay here for every other trip in the area in the future! Always well received by Jenny with no surprises! Older style but always well maintained and clean!
Stayed in April 2024
Reviewed: 26 February 2024
Claus
Canadaall was fine!
great like usual!
Stayed in February 2024
Reviewed: 8 February 2024
Philip
CanadaThe room was good, well worth the price - clean, hot water, etc. My only issue was that the room was very cold when I went in ... 10 deg cold, and the blanket on the bed was not thick. The heater brought the temperature up as I initially rested, but it was a bit uncomfortable for a while.
The room was good, well worth the price - clean, hot water, etc. My only issue was that the room was very cold when I went in ... 10 deg cold, and the blanket on the bed was not thick. The heater brought the temperature up as I initially rested, but it was a bit uncomfortable for a while.
Stayed in February 2024
Reviewed: 12 November 2023
Bruce
CanadaBREAKFAST WAS TAKE OUT - SO WENT TO MCDONALDS NEARBY, INSTEAD rOOM WAS VERY SMALL, BUT LSO VERY CLEAN - /
Stayed in October 2023
Reviewed: 4 November 2023
Yunjian
United StatesNo shield once out the room door.
Motel like.
Stayed in October 2023
Reviewed: 16 October 2023
Jason
CanadaNot that most hot water
The cabin was great..
Stayed in October 2023
Reviewed: 15 October 2023
Claus
CanadaThe only dislike we have is the fact that the cottages are seasonal and will be closed for the winter very soon! The regular rooms are just as comfortable so it is not really a dislike, just a preference on our part!
as usual the cottage was clean and comfortable! Got a little chilly at night but the electric heat took care of it nicely! As it was Thanksgiving weekend the owners offered up an excellent turkey dinner on the house! It was delicious!
Stayed in October 2023
Reviewed: 10 October 2023
Kim
CanadaThe restaurant was closed and they made up a very small breakfast to compensate for it. Wasn't enough. Bathroom floor wasn't swept very well
Location was good. Price was excellent Beds were comfortable.
Stayed in October 2023
Reviewed: 28 September 2023
Dana
CanadaSmokers permitted to smoke outside the rooms. Very annoying if you are a non smoker as can't sit outside. We booked via booking.com and the first room we were given was *very small and *very outdated. Hardly enough room for two adults and wasnt worth what we paid. We asked to change rooms because we couldnt sleep because of a pick up truck idling it's very loud diesel engine for over 20 minutes (it was a warm day, completely unnecessary). There was "riff-raff" types hanging around the room next to us smoking outdoors and very suspicious looking. We were concerned about theft. They accommodated us by moving us to a quiet unit at the back which was fine. The new room was OK value for what we paid $150/night) except it had a big wet spot in the carpet in front of the air conditioner I kept stepping in but we weren't going to change rooms again. The breakfast included is take out - scrambled egg and 1.5 pieces of thin white toast. You'll need to pick up a breakfast sandwich after if you're a breakfast eater lol.
Easy to get to, free parking, pretty close to the Waterfront Trail (we cycle), coffee maker fridge and microwave in rooms. The room was clean and bed comfortable.
Stayed in September 2023
Reviewed: 22 September 2023
Pamela
United Stateswas disappointed the restaurant was closed for supper, made it hard to leave the dogs and go and eat
easy access to the dog show plenty of places to walk the dogs
Stayed in September 2023
Reviewed: 17 September 2023
David
CanadaDidn't like that we didn't get a bill. At checkin, the lady told us "we know you", meaning, we had a reservation, but she gave us no bill to document that we had paid. Breakfast was one choice only, You had to have it between 8 and 9. The time was not convenient, so we didn't have the breakfast. We had to be at a boat cruise at 9:155.
Easy parking. Room relatively large.
Stayed in August 2023
Reviewed: 15 September 2023
William
CanadaSmall room..
Adequate for a overnight stay.
Stayed in September 2023
Reviewed: 12 September 2023
Schilz
CanadaTakes a while to get hot water but as posted let it run for a while and it is fine!
Have stayed here many times and as usual evrything was just as expected! Owners are very friendly and helpful! Stayed in one of their cottages which was well eequipped and peaceful with a very comfortable bed! Close to everything you need !
Stayed in September 2023
Reviewed: 7 September 2023
Gul
United Kingdomstaff were very friendly cooked breakfast was provided as takeaway room with private bathroom was bonus
Stayed in September 2023
Reviewed: 4 September 2023
Ken
CanadaVery dated rooms, small, disappointing breakfast. Maintenance on the property looks non-existent.
Friendly Staff. Cable TV.
Stayed in September 2023
Reviewed: 28 August 2023
Guirong
CanadaFacility a bit old, was noisy when other guests talking besides our window
good location, welcoming staff
Stayed in August 2023
Reviewed: 27 August 2023
Herbert
CanadaNo hot water and the coffee in the room was no good
Stayed in August 2023
Reviewed: 16 August 2023
Tracey
United KingdomThere were quite a few men and women hanging around outside rooms looked like they lived there. They didn’t speak and were quite rude. One man walked into our room. Looked scruffy and not very inviting. I would stay at the hotel over the road. Our room had a smell, I asked if we could be moved but the only one left was next door to the group of men. Owner said smell was new carpet - I am not daft that carpet was new about 10’years ago! Stayed in better for the money
They have a complimentary breakfast between 8-9 am
Stayed in August 2023
Reviewed: 10 August 2023
Donald
CanadaThe rooms were dated like from the 60s, not saying it was a bad thing just like it is. Unfortunately the dining room was closed and has been for the season due to not enough staff.
The breakfast was good, hand cooked by the owners of the hotel. The room was clean and comfortable. The staff was accommodating and very friendly. Reasonably priced for one night stay.
Stayed in July 2023
Reviewed: 8 August 2023
Denise
CanadaRoom is very small. Bathroom fixtures need lots of upgrade The shower rod was rusty.
Location was good. Not too far from the boast cruise.
Stayed in August 2023
Reviewed: 6 August 2023
Claus
CanadaHot water takes a while to get to the cottages from the main buiding but is noted in the bathroom to let it run a couple of minutes! When it arrives there is always enough!
Rented the larger cottage this time and will again from now on! Very well appointed and spacious! Had two double beds and a pull out couch! Located at the rear of the lot so was nice and quiet! Owners are super and very freindly! Always happy to see repeat clients! Always a great experience staying there!
Stayed in August 2023
Reviewed: 4 August 2023
Abida
Canadaquality
location
Stayed in August 2023
Reviewed: 24 July 2023
Natasha
CanadaThe room smelled musty and mouldy, the bathroom had spiders and cobwebs like it hasn't been cleaned in a while. The bath and bathmat was mouldy. The bedsheet was torn.
The owners went out of their way to provide what we required, extra pillows, extra garbage bags etc. Friendly staff.
Stayed in May 2023
Reviewed: 4 July 2023
Daniel
CanadaIts unfortunate that the attached restaurant was closed. Although the bed was quite comfortable, the pillows were very small and only 2 on the bed. We had coffee the first morning but cleaning staff did not clean any of the cups, or the coffee maker and did not replenish the coffee supplies. I pulled my phone charger from the wall and unplugged the cord from it because I wanted to take the cord with me for the day. I dropped the charger on top of my bag so I would know where it was when I returned that evening. When we got back, my charger was not where I left it. It was gone.
Check in was fast and friendly. All questions were answered very well. The cabin we rented was clean and tidy. It was nice to be able to park our motorcycle right beside our door. The location provided easy access to all amenities in town.
Stayed in July 2023
Jounieh, Lebanon
Makarska, Croatia
Vincennes, France
Corpus Christi, USA
Santa Cruz, Chile
Rio de Janeiro, Brazil
Aveiro, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content