5851 Victoria Avenue, L2G 3L6 Niagara Falls, Canada
#8 of 82 hotels in Niagara Falls
Guests' ChoiceBased on 4724 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
9.4
Facilities
7.8
Staff
8.8
Value for money
8.5
Free WiFi
8.4
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End of dialog contentReviewed: 17 March 2024
Joshua
CanadaNot blaming the hotel but kids were running the halls until 1am, more of a parents issue Imo, maybe work on sound proofing the doors a bit more is all i can suggest.
Newly renovated rooms, very clean and comfortable! And the location being central between Clifton hill and the restaurant district is great!
Stayed in March 2024
Reviewed: 17 March 2024
Katherine
CanadaNo parking on site. Had to walk a couple of blocks to park car. Also pool/hottub was overcrowded
Incredible location
Stayed in March 2024
Reviewed: 17 March 2024
Clarice
CanadaThe beds were not comfortable.
The facility was clean. Great location. Check in and check out was easy and quick.
Stayed in March 2024
Reviewed: 17 March 2024
Sangeetha
CanadaWashroom was the issue as it was handicapped room, no glass door for shower, so water spilled all over after whole family took shower
Location is good, It's clean
Stayed in March 2024
Reviewed: 17 March 2024
Jackie
CanadaDuring busy times, the wait for the elevator was sometimes 10 minutes.
The hotel was clean and in an excellent location- very close to Clifton Hill. The check-in process was quick and smooth. Antonio was very accommodating and graciously upgraded our room and gave us free parking due to an issue at check-in. The pool and hot tub were clean and frequently checked by staff.
Stayed in March 2024
Reviewed: 16 March 2024
Sophia
CanadaThe staff were very friendly and accommodating. Hotel was very clean and the rooms very neat. Location was excellent and perfect for a family. Located right across the street from the go-karts and other activities. Would highly recommend. Everything is within walking distance.
Stayed in March 2024
Reviewed: 16 March 2024
Simon
CanadaLots of unfinished touches inside on floor 1... Temporary signage, paint not completed. The pool on the basement level is very small.
New or newly renovated, rooms were clean and comfortable.
Stayed in March 2024
Reviewed: 16 March 2024
Mercedes
CanadaPerfect location to Clifton Hill & the falls of course. My family & I enjoyed our stay. With the hotel being under renovation we found it to be no problem at all. It was very clean & the staff were very polite. Most importantly it was affordable for the times we are in & we recommend it to anyone!
Stayed in March 2024
Reviewed: 14 March 2024
Gomez
CanadaParking, you did not tell me upfront that I had to pay for it.a
Good location nice view
Stayed in March 2024
Reviewed: 12 March 2024
Sarah
CanadaThe wifi was basically non existent, although that could be because of the construction going on. It would not stay connected for more than 5 min at a time.
Super clean and room was beautiful and well lit. Very close to all the attractions, could walk to them. Had fun in the pool.
Stayed in March 2024
Reviewed: 12 March 2024
Pamela
CanadaParking on site is pricey
Perfect location, very close to all the attractions at the Clifton Hill and close walk to the Falls
Stayed in March 2024
Reviewed: 11 March 2024
Ashley
CanadaThe elevator were incredibly slow, no free breakfast, paid parking and two seperate parking lots
Place was very nice and clean, good location, good pool and jacuzzi
Stayed in March 2024
Reviewed: 9 March 2024
Ivana
CanadaYou can hear the noise from the hallway, so if you're a light sleeper it makes sleeping not as comfortable. However, we were also close to the elevators.
The location is absolutely perfect...it's right in the middle of all attractions, so no need to use your car. The rooms and general facilities were very clean despite the renovations happening. The hotel staff and even the construction crew were very nice. They handled our requests immediately and always had a smile on their face. Our family has been coming to this hotel for a few years and will continue to do so.
Stayed in March 2024
Reviewed: 8 March 2024
Samardeep
CanadaNA
Location
Stayed in March 2024
Reviewed: 7 March 2024
Woodward
CanadaWas on a higher floor and the water pressure was very low, had the hot water all the way up and not very hot . Nice pool but the hot tub had a lot of foam in it and a black line of filth lining the tub.
Very clean rooms, very new. Great view and close to everything, great location.
Stayed in March 2024
Reviewed: 7 March 2024
Rea
United StatesParking. We have to pay extra for their off site parking. And its like 5-8 mins walk from the hotel. It’s kind iof hard if you have kids with you
Near the attractions!!! Very nice
Stayed in March 2024
Reviewed: 6 March 2024
Amy
United StatesWhen we arrived There was water on the bathroom floor from the shower. The water leaks under the glass door. We switched rooms. Rough bath towels, and very wrinkly sheets. That needs updated to get better hotel reviews and business.
Great location. Lots of updates.
Stayed in March 2024
Reviewed: 5 March 2024
Loveless
United StatesThe noise from outside
Room was very nice and clean, location is very near all the attractions and casinos
Stayed in March 2024
Reviewed: 5 March 2024
Thi
Canadathe toilet on the 8th floor had problem with flushing, the window were so dirty, we couldn’t enjoy the awesome view we had to the fullest (but its understandable that constructions were going on the site)
great location, clean room, they accommodated my request and the staff were very nice like usual, pool and spa were finally opened for business! my kids and I enjoyed it so much!
Stayed in March 2024
Reviewed: 4 March 2024
John
CanadaPAID PARKING!!!! Was free at one time. Asked for am exception as was wifes birthday....was told..NO!
cleanliless...location..price..no hassle check in
Stayed in March 2024
Reviewed: 3 March 2024
Rosalynne
CanadaThe hotel was prestine! We arrived very early in the day, hoping we could just use the parking as we were going on a wine tour. They allowed check-in at 9am! The pool area was well maintained. Was a great location and stay! Will definitely return.
Stayed in March 2024
Reviewed: 2 March 2024
Melanie
AustraliaAverage shower and had to get heater fixed, but they came straight away.
Great location, friendly, helpful staff. Lovely big clean room.
Stayed in March 2024
Reviewed: 26 February 2024
Nora
CanadaOur room location is facing on the nearby building establishment. You cannot see much on your sorrounding. But all in all, it was great. We'll still be back tho.
Perfect location and nearby what's Niagara Falls can offer. The room is quiet big and perfect for our family. Very clean room and comfortable bed too.
Stayed in February 2024
Reviewed: 26 February 2024
Krupa
CanadaHowever some parts are still under construction..
Clean & nice property.. Great location..
Stayed in February 2024
Reviewed: 26 February 2024
Cyie
CanadaThe washroom smells cigarettes
The location and the service
Stayed in February 2024
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