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  5. Reviews of INITIAL / ARTWOOD / Centre-ville de Quebec

Reviews of INITIAL / ARTWOOD / Centre-ville de Quebec

20 Boulevard Charest Ouest, G1K 1X2 Quebec City, Canada

#14 of 212 Holiday rentals in Quebec City

Guests' Choice

Review score

Based on 30 apartment reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    8.7

  • Facilities

    9.5

  • Staff

    9.2

  • Value for money

    9.2

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights

    Amazing flat within a stones throw of the city centre Roomy and comfortable with all the trimmings Really comfortable stay with a high quality set up Communications from the owner really clear and helpful

    Stayed in May 2024

  • Reviewed: 12 April 2024

    8.0
    Delightful place to stay!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The parking garage is kind of too far from the apartment.

    The place is super clean and cheerful! It is not too far from town. We timed our trips into Old Town so that we could park on the west side of the apt building, leaving before 9:30 am. The apartment is like an oasis at the end of a busy touring day!

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    A comfortable and clean place to stay while visiting Quebec City.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights

    The parking location was a bit far. It's about a 15-20min walk from the apartment. It's not fun when it's 1.5 degrees outside! There was no shampoo, only soap. Cooking oil would have been nice to have. These are all minor setbacks, and I'm glad we stayed here. I would stay here again if we ever came back.

    The location is new, and there are facilities nearby, a nice bakery, a restaurant and a takeout pizza across the street. It's also within walking distance to a drugstore. The location is within driving distance to a nearby grocery store. The place was spacious enough for our family of 4.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Great location and facilities

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights

    The location is not that good, especially for a family, it's more of a business kind of location. Parking was a bit far but it was ok. The getting in and general instruction from the owner were overwhelming. We've managed but I can see How some people who do not use these apartments often will get confused.

    One of the best setups of a property. They thought of everything and It was well organized. The beds were very comfortable.

    Stayed in March 2024

  • Reviewed: 13 January 2024

    9.0
    Good quality and cleaness, be ready to walk up the hill
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It is a bit far from the old city, you have to climb up the hill, both bedrooms face the street, it was quite noisy at night.

    Very clean, fresh, great mattresses, laundry at the apartment, easy check-in and check-out.

    Stayed in January 2024

  • Reviewed: 22 December 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Parking lot is not included in the building. It is a 6 minute walk from the building, theoretically. But QC traffic is terrible, which would make the walking and driving 15 minutes if unlucky when waiting for traffic lights. Driving is terrible in QC. This is not a negative thing about the place. And I tried to follow the owner's instruction to submit the photo of my keys after I left. Booking.com doesn't allow photo uploading, and the owner didn't give me an email I can send my photos to, so I am not sure what to do. But the owner might be too busy to reply my messages.

    Lots of supplies (paper, dishes, stove, cups, body wash). Everything works. Very comfortable stay.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    8.0
    Overall great experience!!
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The parking wasnt the best, we had 2 vehicles and the parking was just for 1 and a 6 minute walk, luckily there was parking on the side of building but you didnt know if there was a spot or not

    Very close to old quebec, which is what we were there to visit. Super clean and very nice apartment and you have your own balcony too !!

    Stayed in December 2023

  • Reviewed: 26 June 2023

    8.0
    The unit was new reno, nice deco and clean. Good for group traveling with car
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night

    The parking was far from the unit, must return to the unit to hand back the parking note.

    The unit was new up grade, clean and comfortable for 5 ( one stayed on the sofa bed.

    Stayed in May 2023

  • Reviewed: 29 May 2023

    10
    Excellent place to stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights

    We are family of 4 adults, and we so loved this apartment. It is very new and clean, fully equipped with all sort of appliances. There are so many plates, cutleries and cups, as well as coffee pods, we could have really good self-cooked breakfast every morning. There are two separate bedrooms, each with a queen bed, and a sofa bed in the living which happens to be the same as what we have at our own home. Our family actually squeezed into the soft bed together at night and watched some Disney+ movies, great fun. There are enough bedding prepared, as well as a baby cot (though we didnt need it of course). The location of the apartment is great too, we could actually walk to the old town in 30mins. Anyway, loved it totally, would choose to stay there again if we return to Quebec city.

    Stayed in May 2023

  • Reviewed: 26 May 2023

    10
    perfect
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    little bit street noise

    very clean and spacious

    Stayed in May 2023

  • Reviewed: 10 May 2023

    9.0
    excellent apartment in Quebec
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    located on a noisy street and difficult to cool the bedrooms (only heating)

    High quality furniture and beds and fully equipped kitchen with good quality pans and utensils.Nice table that seats everyone. Really nice bathroom. parking is available as well. Awesome rooftop area for seating and bbq.

    Stayed in May 2023

  • Reviewed: 20 January 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    found a pair of dirty girls underwear under the bed, understand they’re may or been shoved under by last guest but wasn’t nice to find.

    They allowed us to drop our bags off early whilst they were still cleaning which was a big help. loved the space and very modern

    Stayed in January 2023

  • Reviewed: 28 December 2022

    10
    Great place, got towed!
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Careful about parking on snow days. we got towed in the main parking lot even though the sign said we could park! We didn’t know there was another sign, as it was 5 meters away from the main sign. It said that if it was blinking you couldn’t park! It would have been nice if the property had mentioned this since they do provide detailed information about where to park.

    Stayed in December 2022

  • Reviewed: 9 October 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The noise from the street

    The apartment is in new building

    Stayed in October 2022

  • Reviewed: 22 March 2024

    2.0
    marred by substandard hygiene, invasion of privacy, and inadequate communication, leaving us deeply
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Our stay at INITIAL / ARTWOOD / Centre-ville de Quebec was marred by a series of concerning incidents that left us deeply dissatisfied. Upon check-in, we were appalled by the substandard hygiene conditions of the room. The living room furniture was coated in dirt and grime, while the beds in both rooms were riddled with stains, unidentified substances, and what appeared to be blood and bodily fluids. Despite promptly notifying the landlord of these issues, our initial request for compensation for the first night's accommodation, which was marred by these hygiene issues, was regrettably denied. Furthermore, our discomfort escalated when we returned from a trip to Quebec City the following day to find someone in the room. This blatant invasion of privacy was extremely alarming and unsettling for me and my family. It was distressing to learn that the landlord had allowed a cleaning team to enter our space without our consent or phone calls notification, using the room's password without consulting us. Overall, the lack of accountability, communication, and respect for our privacy exhibited by the landlord during our stay has left us profoundly disappointed. We urge the property platform to thoroughly vet hosts and prioritize guest safety and satisfaction. Our experience serves as a cautionary tale, highlighting the importance of transparent communication and adherence to privacy standards in the hospitality industry.

    Stayed in March 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 11 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 11 November 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 27 August 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 21 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 24 June 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 10 March 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2023

  • Reviewed: 5 March 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2023

Showing 1 – 25

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