1220 Michael Street, K1J 7T1 Ottawa, Canada
#45 of 56 hotels in Ottawa
Guests' ChoiceBased on 1236 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
8.1
Facilities
7.9
Staff
8.6
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 21 May 2024
Mohammad
CanadaNothing I can think of.
Room is newly renovated and clean with lot of storage space and all basic amenities needed for stay. Beds were comfortable and bathroom is good size. Breakfast provided is also ample and with lot of options. Liked the stay a lot.
Stayed in May 2024
Reviewed: 20 May 2024
Andrew
CanadaEverything was very good. Breakfast could be improved on.
Stayed in May 2024
Reviewed: 17 May 2024
Kerstin
Germany- Spacious rooms with comfy beds - Hotel is located next to a mall - Downtown can be reached via train within 15 minutes - Uncomplicated parking
Stayed in May 2024
Reviewed: 16 May 2024
Alfred
AustraliaNll
Staff arrange early check in for us to drop off luggage
Stayed in May 2024
Reviewed: 16 May 2024
Brigitte
CanadaThe remote for the TV was difficult to use for changing stations, that's about it. But, a small point.
The atmosphere lived up to the name of the Hotel, WelcomINNS. We always got assistance when needed, the interactions were friendly, jovial and comforting. Our room was very clean and comfortable. The breakfasts were nicely presented and there was enough variety to satisfy hunger. We were also a stone's throw away from St Laurent Shopping center which was very convenient for food court and shopping. Overall I give my stay there a 👌
Stayed in May 2024
Reviewed: 14 May 2024
Camilo
CanadaIt does not seem that the room is well cleaned. I found some old wrappers in the room below pillows which should have easily been found upon cleaning the room. The remotes were also missing, but the staff gave me theirs.
Easy to get to while driving and a good continental breakfast. The staff was also helpful with a few room issues.
Stayed in May 2024
Reviewed: 8 May 2024
Kit
United StatesThe one way entrance was a little tricky to navigate especially when a large wheeler was blocking
Stayed in April 2024
Reviewed: 4 May 2024
Jin
FranceA lot people leaving in the morning, noisy from 7am if the room is near the lift
Free parking and not bad breakfast
Stayed in May 2024
Reviewed: 3 May 2024
Yao
CanadaThe floor that we stayed seems newly renovated, the room is better than showed on the pictures .
Stayed in May 2024
Reviewed: 2 May 2024
Janelyn
CanadaLocation
Stayed in April 2024
Reviewed: 2 May 2024
Andy
CanadaVery concerned about the lack of safety measure in the tub/shower... I had to help my wife into and out of the tub because there were no safety grab bars...
Comfortable bed and chairs... Good breakfast... Great welcoming check-in staff...
Stayed in May 2024
Reviewed: 30 April 2024
William
CanadaA guy trying to get money from me in the back parking lot.
It was ok.
Stayed in April 2024
Reviewed: 30 April 2024
Don
CanadaGood place for business travel. Convenient location with highway access, Decent breakfast, clean room. Laundry facility for long term guests, value for money.
Stayed in April 2024
Reviewed: 30 April 2024
Mariel
AustraliaBreakfast could have been a bit nicer
Great quick stay. I booked it in the afternoon for my daughter, and she was able to check in right away as it was past 4.
Stayed in April 2024
Reviewed: 26 April 2024
Wendy
CanadaNothing really.
The people at the front desk were very welcoming and accommodating! The room was just right and the breakfast on offer was a good variety of hot and cold food. More than adequate to start your day.
Stayed in April 2024
Reviewed: 25 April 2024
Kathleen
CanadaBreakfast is a bit limited.
Upgraded rooms.
Stayed in April 2024
Reviewed: 22 April 2024
Hassna
CanadaThe breakfast area
The property is clean and well maintained The location is close to malls and other facilities
Stayed in April 2024
Reviewed: 15 April 2024
Benjamin
SlovakiaNothing to report, except the fact that the breakfast room may be crowded at peak times as it's quite small.
Clean, comfortable and spacious room, very friendly staff, good breakfast, convenient location close to the highway and walking distance to Ottawa's light rail. Free parking was a plus.
Stayed in April 2024
Reviewed: 15 April 2024
Gary
CanadaBreakfast could have been better Need hot eggs scrambled and sausages where not really tasty
The place was very nice, clean staff is excellent. We had all the free water we could handle kids loved it. Close to the mall very convenient. I would definitely stay there again
Stayed in April 2024
Reviewed: 14 April 2024
Gillian
CanadaThw bath
The beds
Stayed in April 2024
Reviewed: 13 April 2024
Maral
CanadaNothing really
It was just renewed,lovely staff,clean
Stayed in April 2024
Reviewed: 11 April 2024
Nakrani
CanadaRoom was very dark with almost no light option.
Room was very reliable and greatly accesible with 2nd door directly connect you with your parked car.
Stayed in April 2024
Reviewed: 7 April 2024
Roy
Canadaroom for breakfast is so small
coffee machine in the room , room size is okay , breakfast is okay , large parking
Stayed in April 2024
Reviewed: 3 April 2024
Deepti
CanadaThe shower door does not close so water coming outside.
Clean
Stayed in March 2024
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