1739 Dundas Street East, N5W 3E3 London, Canada
#20 of 29 hotels in London
Guests' ChoiceBased on 309 hotel reviews
6.9Cleanliness
7.5
Comfort
7.5
Location
7.9
Facilities
7.2
Staff
7.9
Value for money
7.6
Free WiFi
6.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 May 2024
Daniel
CanadaNo coffee service in room
Fittings are dated but the room is clean, bed was comfortable, bathroom is very clean, fresh towels daily and the shower is nice and hot, microwave and fridge in room
Stayed in May 2024
Reviewed: 5 May 2024
Steve
CanadaInconsistent cleaning
Location
Stayed in May 2024
Reviewed: 24 March 2024
Willie
CanadaI left some clothes in a drawer . when I check out . Called the next day and dropped over to get them . They had thrown them out. Was not pleased
Clean & convient
Stayed in March 2024
Reviewed: 29 February 2024
Withenshaw
CanadaThe bathroom could use an update. Take the bathtub out and put in a shower. ot
I didn't have breakfast. Location was good.
Stayed in February 2024
Reviewed: 18 January 2024
Greg
CanadaNo windows
Hot tub
Stayed in January 2024
Reviewed: 28 December 2023
Patricia
CanadaThere was no plug in the bathroom for my hairdryer. Everything else was great. There were lots of towels and soaps and shampoo.
The room was clean and comfortable. The bed was very comfortable and we got a good nights sleep. The fridge was clean and we stored our food in there. The room was nice and dark for sleeping.
Stayed in November 2023
Reviewed: 11 October 2023
Lori
CanadaNo window in the room I was in
Close to the Gibraltar market
Stayed in October 2023
Reviewed: 6 October 2023
Lisa
CanadaThe bed was extremely uncomfortable and although there are curtains, the outside light was very bright, both of which made for a pretty sleepless night for us.
The greeter in the front office was very pleasant and the room was clean.
Stayed in September 2023
Reviewed: 5 October 2023
Donker
CanadaCostly, should have cheaper rates for long stays.
It was clean and very quiet
Stayed in October 2023
Reviewed: 20 September 2023
Hektor
Canadaa bit out dated
Affordable, good location.
Stayed in September 2023
Reviewed: 18 September 2023
Ackworth
CanadaRoom too small
Clean ,friendly
Stayed in August 2023
Reviewed: 15 September 2023
Dieneiruo
NigeriaNothing.
The location is very good for visitors, especially first time visitors to the city of London. Moving around was easy and lots of eateries around. Argyle shopping mall is within a walking distance.
Stayed in September 2023
Reviewed: 10 September 2023
Pazhoor
CanadaThere was unpleasent smell in the room. The air conditioner would switch off and would take a lot of time to switch on. the room would get hot.
The facility provided was good. Good speed Internet, air conditioning, bed and clean toilet. The staff allowed us to stay for 1.5 hours extra, which was very helpful to us.
Stayed in September 2023
Reviewed: 24 August 2023
Campbell
CanadaClean and quiet
Stayed in August 2023
Reviewed: 22 August 2023
Davenport
CanadaBathroom too small. Limited wall plugs in desired area.
Beds are comfortable and clean. Wall greco was beautiful. Air conditioner worked well and not too loud. No stairs! Location to restaurants is a bonus.
Stayed in August 2023
Reviewed: 24 July 2023
Sheehan
CanadaWe did find the bed to be too hard for us. And the chairs at the table were also a right fit.
The wall art was very cool. Nice clean room. The location was great for our needs. The desk staff had a very nice smile during check in and out. Parking was easy. The jet tub was a nice big size one for 2.
Stayed in July 2023
Reviewed: 16 July 2023
Jenise
CanadaThe wifi signal wasn't great. It kept going in and out all night & day.
Had enough room for everyone. Beds were comfortable.
Stayed in July 2023
Reviewed: 15 July 2023
Sweetzir
CanadaNo complaints this time .
I was very happy . I was given an upgrade on my room at no extra cost due to a booking mistake . It was very nice . I have stayed here before in a standard room and I was returning because of the good value , and now I'll be sure they continue to receive my business .
Stayed in July 2023
Reviewed: 12 June 2023
Greg
CanadaNothing
Got to just go right in and sleep. Bed was comfortable
Stayed in May 2023
Reviewed: 30 May 2023
Valerie
CanadaFYI…..the sink in bathroom drained VERY slow.
Had everything I needed for overnight sleep 😎 Very tired location but I didn’t need fancy for a good nights sleep. I got what I paid for!
Stayed in May 2023
Reviewed: 19 May 2023
Robinson
CanadaCoffee maker would be a nice touch
Stayed in May 2023
Reviewed: 9 May 2023
Dins
CanadaNothing particular. All was ok
Easy to book. Good staff. Affordable
Stayed in May 2023
Reviewed: 28 April 2023
Folasade
NigeriaNoise coming from other rooms
neat rooms
Stayed in April 2023
Reviewed: 4 April 2023
Nnamdinma
United KingdomThe room lighting was as bright as I would have liked.
The 24/7 availability of the staff and the cleanliness of the room
Stayed in March 2023
Conil de la Frontera, Spain
Starigrad-Paklenica, Croatia
Sumartin, Croatia
Naples, Italy
Begur, Spain
Merimbula, Australia
Fort Collins, USA
Aguadilla, Puerto Rico
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content