8640 Alexandra Road, V6X 4K6 Richmond, Canada
#16 of 28 hotels in Richmond
Guests' ChoiceBased on 1597 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.4
Facilities
7.8
Staff
8.4
Value for money
7.7
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 December 2023
Adonamarie
CanadaThe breakfast
The value for money
Stayed in December 2023
Reviewed: 8 December 2023
Tanay
CanadaHotel has this weird smell
Stayed in December 2023
Reviewed: 3 December 2023
Gord
CanadaWould have been nice to have breakfast available before 0700 on a Sat. We had to check out by 0630
Convenient location for my project
Stayed in December 2023
Reviewed: 1 December 2023
Chrystie
AustraliaThe pool and hot tub area was not private at all. There was also a lot of chlorine and chemicals in the hot tub/pool which caused two of our group to have bad skin reactions. Our room keys constantly did not work which was frustrating.
Good location - close to transport and shopping complex with lots of food options and Walmart.
Stayed in November 2023
Reviewed: 1 December 2023
Dina
United StatesClose to airport, free parking, clean, quiet and great value
Stayed in November 2023
Reviewed: 30 November 2023
Robert
ThailandMy previous stay they offered an airport shuttle. The website and booking.com CLEARLY states they no longer have this option. I see more and more airports also cancelling this feature. Unfortunate, not sure it is a cost thing or staffing issue, but I do predict this option returning possibly in 2024 when travel picks up.
Comfortable beds, albeit a bit soft, standard cable channels, clean bathroom. All in all a good airport stay over option. Excellent dining options all around all within easy walking distance (2 -4 minutes) from front door
Stayed in October 2023
Reviewed: 28 November 2023
Yujia
CanadaThe sound-proof is really, really bad. Even the tap water noise from other room can be heard, which is not good for quality sleep.
I really like the password-required WiFi. The coverage is excellent. Besides, it has hair dryer and coffee maker at room. I know some people may say that's nothing, but some hotels don't supply and you will have to ask them at the receptionist desk.
Stayed in November 2023
Reviewed: 27 November 2023
Ian
CanadaI shuttle Breakfast needs improvement
Room comfortable Checkin ok
Stayed in November 2023
Reviewed: 25 November 2023
Xtps2001
AustraliaGreat location. Easy access to restaurants etc
Stayed in September 2023
Reviewed: 23 November 2023
Annette
Canadafew Gluten free and dairy free options for breakfast
bed comfy, clean room, good service- call once we got into room with extra service of another blanket and pillow brought.
Stayed in November 2023
Reviewed: 21 November 2023
Adam
United Kingdomhotel is a short ride from the airport, and in a great area surrounded by plenty of food options and shops. Rooms are comfy with everything you need.
Stayed in November 2023
Reviewed: 19 November 2023
Carolina
CanadaBreakfast was very basic.
Location was awesome.
Stayed in November 2023
Reviewed: 15 November 2023
Catherine
CanadaThe bed was too soft, and the pillows were too big and fluffy. Usually you get 2 different kinds of pillows, but these were all too large, hard to sleep on. The breakfast wasn't great. We found that the waffles were still a little uncooked in thd middle. Only hard boiled eggs and turkey sausage. Not great.
Stayed in November 2023
Reviewed: 15 November 2023
Christel
CanadaSee above
Loved the location...excellent for shopping. BREAKFAST WAS OKAY BUT SELECTION WAS NOT GREAT. HOWEVER I LIKED THE AREA AND ALL THE WINDOWS. VARIETY AT BREAKFAST WAS NOT VERY INTERESTING...A FEE MORE CHOICES PLEASE.
Stayed in November 2023
Reviewed: 12 November 2023
Evelyn
CanadaPool is quite small.
Family-oriented, next to different restaurants!
Stayed in November 2023
Reviewed: 11 November 2023
Linda
CanadaWhile the location was great and near the airport, it also meant hearing some planes overhead as they arrived and departed from Vancouver International Airport. While the hotel was clean, the carpets and furnishing were beginning to show their age and could probably use some updating. There wasn't a mini fridge in the room so we could not put our beverages or leftover food in a place to keep cold.
Checkin was simple and efficient. Arriving at a less busy time also helped. The room was clean and ready for us. The location was great as we were able to take the Canada Line within walking distance of the hotel, (less than 15 minures at a casual walking pace) thus avoiding needing a vehicle to get to the hotel. While there was no airport shuttle, the cost of a taxi ride was minimal ($18.00). This made it more affordable than trying to find a hotel with an airport shuttle. Lots of Asian restaurant options around the hotel to choose from and a McDonald's within walking distance for those who want to do a late night snack run. The Lansdowne Shopping Centre is close by, making mall shopping quite convenient.
Stayed in November 2023
Reviewed: 10 November 2023
Robert
CanadaClose to airport
Stayed in November 2023
Reviewed: 9 November 2023
Pitofgold
AustraliaThe location was convenient. Good access to restaurants, shops and activities, as well as the airport. Breakfast each day was very helpful. Nice facilities too.
Stayed in November 2023
Reviewed: 9 November 2023
Amelita
CanadaNone
Distance to the airport
Stayed in October 2023
Reviewed: 5 November 2023
Shek
United StatesParking spots not enough Breakfast little variety Shower place too small if room without bathtub
Location
Stayed in November 2023
Reviewed: 1 November 2023
Troy
CanadaOne tiny slow elevator for huge multi story hotel
Dog friendly
Stayed in October 2023
Reviewed: 30 October 2023
Garstang
United KingdomNot much gym equipment
Free breakfast, close to airport, free parking
Stayed in August 2023
Reviewed: 30 October 2023
Lois
CanadaThe breakfast was very limited. More selection or a variety would have been nice. Ex. very little fruit. Turkey sausages were not browned. No yogurt. Elevator very slow.
The individuals who cleaned our room did a very good job.
Stayed in October 2023
Reviewed: 28 October 2023
Deah
CanadaRoom was good and clean
Stayed in October 2023
Reviewed: 23 October 2023
Jacob
CanadaBeing near the airport is a plus. It is good value. The rooms were fine, building clean and seems to be maintained. The pool and hot tub were operational. I did not use them, but others were. The breakfast was nice. No complaints. Lots of good, affordable asian food in easy walking distance.
Stayed in October 2023
Lovran, Croatia
Rivarolo Canavese, Italy
Neustadt an der Weinstraße, Germany
Sveti Vlas, Bulgaria
Amman, Jordan
Pomos, Cyprus
Ban Bung Toei, Thailand
Seminyak, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content