The bed was uncomfortable. There was hair in the shower drain. There was only half a roll of toilet paper available. The "terrace" was underwhelming. The area can get sketchy at night.

Well located. Spacious room and available toiletries. Flexible check in.

Stayed in May 2024

The elevator situation. One tiny elevator for the whole building. Yes stairs were available, I'm handicap and can't do 7 flights and we all know no one else is taking the stairs.

Location was convenient for walking to what we wanted to see. View was nice, bathroom was very modern chic. Lots of mirrors

Stayed in May 2024

Great service

Stayed in May 2024

The breakfast serving time. It starts at 8:00 pm.

Location x location

Stayed in May 2024

Price for 3 * hotel...must say that the room was spacious and bed comfy.

Great location...walking distance to old Montreal.

Stayed in May 2024

They only had 1 elevator. And the staff did not service our room daily (change towel, tidy the room)

I like the view of our room overlooking the china town, old Montréal and Notre Dame tower. The hotel was in the center of downtown and old Montréal. (walking distance) And walking distance (appx 1 mile) from train station to our hotel. The room had a magnifying mirror :) The Metro station was behind the hotel about a 1/2 miles. (One Train ride to St J

Stayed in May 2024

The water pressure in the shower and sink is horrible

Location and clean

Stayed in May 2024

There was no recycling bin in the room

Location is good.

Stayed in May 2024

Parking at check in was not available.

Good location

Stayed in April 2024

It has no private parking slot in Hotel.

room size is good. Location is easy to access.

Stayed in April 2024

The parking situation downtown, but that is more of a city infrastructure problem and not really in control of the hotel.

The location was wonderful, staff was always very pleasant.

Stayed in April 2024

We’ve stayed there several times now and are generally happy. However, every time we call we wait 15-20 min and no one ever answers the phone. Whether it be to manage our booking, arranging valet parking, or pick up our luggage. We can never reach anyone. It’s to the point we now just assume they won’t ever pick up.

It’s comfortable and great value

Stayed in April 2024

Staff were just average. Not really welcoming and seemed overwhelmed

Loft worth the upgrade

Stayed in March 2024

Parking is a challenge and expensive

Well equipped and stylish room

Stayed in March 2024

Breakfast is very poor - and it is definitely not worth the price. Also, the staff could be better trained, as when I arrived I asked about breakfast hours, and was told that it started everyday at 7:30 am. Then, I learned that on weekdays it actually starts at 7, and on a Saturday morning I discovered that on the weekends it is only after 8... I learned this in the worst possible way, because I had a professional meeting early in the morning, and so I had to go on an empty stomach. Also, the check-in process took longer than necessary.

Location is very convenient, just a few blocks away from the historic center. Rooms are clean, comfortable, equiped with a mini fridge, a sink and a microwave, and with plenty of space.

Stayed in March 2024

It is not well insulated. My room was next to the elevator and I could hear it every time it would go up and down. Also the piping was also loud

It is modern, clean and well located

Stayed in February 2024

N/A

Centrally located. Nice rooms and facilities.

Stayed in February 2024

Asked a guy at reception about local area but seems he is new to Montreal and couldn’t suggest us anything… staff could be more educated about Montreal

Modern property with updated interior. Rooms have fridge, microwave, coffee maker.

Stayed in December 2023

No continental breakfast, gym is too small.

Location is great, clean.

Stayed in December 2023

No bathroom on the first floor.

The room was great (loft on 12th floor). No plugs next to the bed and no bed side lamps so that was a little inconvenient. Nice view, clean space and beautiful. We also love the location! Walking distance to old Montreal, Place des Arts, and many other amenities.

Stayed in December 2023

the room maintenance needs to be improved, a few worn out details. also the tv needs to be by the bed not by entrance

modern design and spacious room

Stayed in December 2023

Ménage sommaire.

Localisation. Confort. Modernité.

Stayed in December 2023

Shower didn't always have hot water and pressure was very low

Stayed in November 2023

Unusual to have kitchenette with no utensils, not even a coffee stir stick

Stayed in November 2023

Unfortunately, the cleaning service doesn't try hard sometimes...

The hotel is very friendly. The service at the reception is top notch and the restaurant is professional :) I would like to warmly greet the Frenchman from the reception and the bartender who cares about the health of customers :)

Stayed in November 2023