Convenient location in the old town, near many restaurants. Well-appointed, comfortable room. Quiet. Good quality coffee or tea in the very comfortable lounge area by the reception. Friendly staff. I always enjoy staying here.

Stayed in April 2024

N/A

Great location and very comfortable

Stayed in November 2023

Good location close to river and old town. Very quiet and comfortable.

Stayed in October 2023

Nothing.

The room decor was really nice, the bed and pillows were very comfortable.

Stayed in October 2023

Exercise room could be better.

Staff friendly and great. Location great.

Stayed in October 2023

Cheaper parking and cheaper breakfast.

Staff were very friendly, rooms were very clean. Bed was so comfortable. We felt very welcomed, even though we were Americans. Ha! Everyone was polite and helpful. Thank you!!

Stayed in October 2023

The rooms were painted black with poor lighting

Location

Stayed in October 2023

Great location near lots of restaurants

Stayed in September 2023

Lack of grab bar in the tub shower? Room was not spacious, but it was well appointed and suited us just fine.

The location is in the old section by the Port. Many restaurants and shops, easy access to the Funicular to get to the upper old quarter. Hotel is old building, but updated interior. Room was medium size, no extra soft seating, the minibar was well stocked- for a fee, robes, slippers, umbrella, ironing board, desk. Bathroom glasses were etched with room number! All very chic. Our room was quiet until 7am when the nearby construction started to pound in a piling! Close to the museum of Civilization, Hop on/off bus and cruise ships. Pretty covered back patio, parking lot out back. Pay for parking and pay for a lovely breakfast- 20.00 cost. Nespresso machine, juices and teas, quiche, eggs, yoghurt, variety of breads and rolls, cheese, ham, yoghurt, jams, granola. Only suggestion I gave to front desk was to add grab bars in bathroom to step into the deep tub shower. Turn down surface and nightly ice and ice water delivery too. Staff all very nice and able to speak English well. Good natured about my tries to speak French! I would stay here again in a minute.

Stayed in September 2023

The breakfast is too simple, possibly not suitable for Asian guests.

The hotel is excellently located, with a serene and elegant environment, and the staff is very friendly. I highly recommend everyone to stay here.

Stayed in September 2023

Great location. Friendly front desk staff. Hotel within walking distance of attractions and restaurants.

Stayed in August 2023

Room was a little dark needed more overhead lighting

Location,nice big room,very friendly staff

Stayed in August 2023

Room is a little dark.

Nice staff, excellent location. Beyond expectation.

Stayed in July 2023

I like everything, but I am wondering if in the winter the outside parking is so convenient considering the large amount of snow that the city gets every year.

It was an amazing hotel. The staff is incredible, always happy to help you with any questions about everything in Old Quebec City and beyond(activities, museums, restaurants...). The French /European breakfast is complete and very nutritious to start your day. The location is fantastic in the heart of Old Quebec City.

Stayed in July 2023

Top notch, would love to stay again

Stayed in June 2023

Coffee in the room coffee maker was better than that in breakfast area.

Breakfast was good and plentiful - more than we usually have!

Stayed in May 2023

The location, the staff, the fireplace in the bar/reception area, the large well-equipped room, the charming historic structure and the on-site parking. It was simply perfect.

Stayed in January 2023

Turn down service did come to room a little too quickly after knocking but it's fine. Breakfast very limited... Mostly all carbs.. but prefer eating out anyways.

Jura coffee 24/7 in lobby. Great location Very friendly front desk Chromecast TV Good wifi Nice size room Quiet room

Stayed in March 2023

Breakfast was rather ordinary. We stayed 3 nights and on the third morning, staff was apologetic about running out of a few of the food items. Given the minimal selection on the "menu", this was disappointing.

Stayed in February 2023

The staff was as helpful and friendly as can be. I will definitely stay there again next time we visit Quebec. The breakfast was very good, especially the croissants and the homemade jams. The room was perfect!

Stayed in February 2023

1. Disappointed the evening of the parade as we were there for Carnival and asked the front desk our best transportation option to the parade and they stated a taxi- so they arranged a taxi for us but it never showed up and they were nonchalant about the whole thing meanwhile it was meant to be a highlight of our entire trip coming from Texas! Very sad to have missed it! 2 weird experience with house keeping. The 4 days we were there, we only had housekeeping twice and we had to ask for it the first time meanwhile the housekeeper was so angry about cleaning a family’s room on the same floor and kept complaining about how dirty they were and she made us wait for the services for our room for over 1.5 hours yet we had vacated our room the entire morning from 7-11 am and simply wanted to go back and nap in our room. I suspect that they were short staffed but that coupled with a communication problem?

Fireplace was absolutely wonderful and welcoming! Breakfast was delicious and the morning staff lovely and sociable.the room was beautiful and very comfortable.

Stayed in February 2023

View from the room was dull. Just another building.

Location was very good, just a few blocks from the main center. Perhaps for older people not so convinient, because you have to go up the hill. The gym is small, but has everything you need to work out. Coffee machine in the room, and in the lobby. Wine glasses too. Excellent heating system.

Stayed in January 2023

The room was not ready on time. but they offer free breakfast fire next morning.

The location was great. close to everything. the staff was great.

Stayed in January 2023

limited bar service

location

Stayed in November 2022