68 Rue St-Louis, G1R 3Z3 Quebec City, Canada
#102 of 106 hotels in Quebec City
Guests' ChoiceBased on 212 hotel reviews
5.9Cleanliness
6.6
Comfort
6.7
Location
8.9
Facilities
5.9
Staff
6.3
Value for money
5.9
Free WiFi
7.2
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End of dialog contentReviewed: 2 May 2024
Rishi
IndiaThere was dust. Vacuuming of the carpet.
Location was good
Stayed in April 2024
Reviewed: 25 April 2024
Conrad
CanadaNobody around for check out. Nowhere to leave bags and spent the last day wandering around with our luggage.
Stayed in April 2024
Reviewed: 4 April 2024
Elizete
United StatesI reserved and paid for a queen room with a bed a sofa , and they gave me a different room - family room with 2 beds no refrigerator or microwave
Location
Stayed in March 2024
Reviewed: 29 January 2024
Alex
CanadaOverpriced
Location
Stayed in January 2024
Reviewed: 5 January 2024
Gábor
CanadaThe pictures deffinetly oversold the place a little. It was fine, but the room had more tair and waer on itself, than the pictures let us beleive.
Stayed in December 2023
Reviewed: 30 December 2023
Franks
United StatesThere was no hot water in hour room and we waited 25 minutes for hot water but nothing and when the time to check out there was no one was the front desk.
The location is great to visit Quebec City and old Quebec City
Stayed in December 2023
Reviewed: 19 December 2023
Edna
United StatesThe rugs throughout need updating. No reception, had to go to another sister property to check in and ask for things. Thin walls. Heard screaming kids at all hours.
I liked that it was central to everything in Old Quebec, all walking distance to the Christmas markets.
Stayed in December 2023
Reviewed: 11 December 2023
Dominique
CanadaNo réception or staff around. Shower pretty small.
Location, style, clean.
Stayed in December 2023
Reviewed: 27 November 2023
Veronique
United StatesLack of comfort ! Heating did not work properly. Lack of cleanliness I don’t recommend this hotel
Location
Stayed in November 2023
Reviewed: 29 October 2023
Surani
United Arab EmiratesDated hotel, if you are carrying large or heavy luggage it might be bit difficult because you have lots of stairs. Check in process could be better because you have to go to a different building to pick up the keys. Visible cobwebs and rooms was so cold. Unable to change the temperature settings.
Hotel was right at the center so you can walk easily to do your excursions and close proximity to restaurants.
Stayed in October 2023
Reviewed: 6 October 2023
Deborah
United KingdomTired decor - poor breakfast - poor air conditioning - stairs almost impossible with heavy suitcases
Location
Stayed in October 2023
Reviewed: 24 September 2023
Zey
CanadaNo elevator, very small low ceiling kept hitting head off of it, both TV remotes not working
Location and staff
Stayed in September 2023
Reviewed: 22 September 2023
Pete
United StatesThere is no room cleaning! staff was non existent, never around when needed. When someone was located, however, they were courteous & helpful. ✳️The areas outside our room were not clean. carpet was dirty & not even vacuumed once in 4 days. NO ELEVATOR‼️
Great location. Clean room.
Stayed in September 2023
Reviewed: 21 September 2023
Keith
CanadaReception off site but only a 30 second walk away, minor inconvenience. Also, no elevator in hotel, was ok for us but may be a struggle for older or people who have mobility issues.
Great location
Stayed in August 2023
Reviewed: 21 September 2023
Keith
CanadaReception not in hotel but only a short walk away, small inconvenience.
Location
Stayed in August 2023
Reviewed: 14 September 2023
Stephen
CanadaThe stairs, we were on the 4th fl and I believe the hotel had lots of room on lower floors available. The rooms were much to small for 2 people, should be advertised as such.. good for 1 person
Stayed in September 2023
Reviewed: 30 August 2023
Chris
United KingdomCheck in was at another hotel 50 metres down the street. When I checked out, there was no one at the other hotel. I had to get a guest to let me in, and I had to leave my key at the deserted reception area.
A basic hotel in the heart of historic Quebec. No breakfast, but an excellent cafe and a good restaurant either side of the hotel.
Stayed in August 2023
Reviewed: 28 August 2023
Genevieve
CanadaStaff isnt the warmest greeters The hallway smells musty and the stairs are very scary they lean to one side There is parking close but not at the hotel One of the beds was broken we slept folded very uncomfertable
The room was clean
Stayed in July 2023
Reviewed: 21 August 2023
Francisco
Canadawe needed the staff to clean the room when we left the note outside the door this wasn't done no parking included was a let down the hallway carpets weren't cleaned
location was great the room were great the hallway were ok
Stayed in August 2023
Reviewed: 15 August 2023
Sakshi
IndiaHotel condition and room amenities. There was no one to assist if you need help. The interiors of the lobby were quite dark. Not enough coffee sachets or provision to get more. Bathroom was so tiny that you couldn't turn without hitting the wall. For the amenities and building condition, it was a bit pricey
Location is the best. In the middle of old town, you're in the center of everything. Interiors of the room were clean and decently maintained. The room had good natural light as well. Bathroom was clean too and perhaps recently renovated.
Stayed in August 2023
Reviewed: 13 August 2023
Mark
CanadaNo staff at the hotel, bad smell when entering
Location
Stayed in August 2023
Reviewed: 6 August 2023
Valerie
United KingdomLocation excellent. Access unsuitable for less able people. No reception. Steep Steps at entrance and lobby stairs dirty and uninviting.
Stayed in August 2023
Reviewed: 29 July 2023
Arvee
CanadaWe found hairs on top of the bed, hardly no toilet paper.
Stayed in July 2023
Reviewed: 13 July 2023
Laura
CanadaI was told the room would be decorated with flower petals for a honeymoon suite; there was nothing. I was told there was a refrigerator, there was none. I was told there would be a microwave, there was none. Staff were cold and dismissive.
The breakfast was great. The bed was comfortable.
Stayed in June 2023
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