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Reviews of LHotelQuébec 4 stars

3115 avenue des Hotel, G1W 3Z6 Quebec City, Canada

#55 of 105 hotels in Quebec City

Guests' Choice

Review score

Based on 344 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    8.4

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 3 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Suite 138 look old, weird art deco frame from 80’… frigo was broken! A suite with no microwave?… firework broken ….. old gym with a SPA with a broke Window…

    10 V resto, pool, good place for kids…. Super lifeguards!

    Stayed in June 2024

  • Reviewed: 30 May 2024

    8.0
    A perfect hotel for young families
    • Leisure trip
    • Family with young children
    • Studio with Three Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The booking process...something happened that didn't register the children in the booking, so we ended up having to pay more when we got there.

    Bounce Castles outside were a big win with the kids. Staff were fabulous. Nice to have 3 double beds for my large family.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Perfect only for kids
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The swimmingpool was too small for all the people that were at the hotel, and it was too noisy in the evening as the swimmingpool was crowded and it closed around 22h00.

    Perfect only for the kids.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Seems to be family oriented, large pool and equipment
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Small rooms

    Comfortable beds, good pillows! Good location, especially for kids

    Stayed in May 2024

  • Reviewed: 21 April 2024

    9.0
    Great family stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Terrace
    • Stayed 1 night
    • Submitted via mobile

    Pool area needs renovation

    Breakfast was good Were looking to eat from menu But only buffet was available before 8 am Good choice of foods Kids aged two(twins) chose many fruit and sausages and potatoes and pancakes We all filled up for our road trip that day

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Eclectic design. too loud music in the pool. it was hard to speak and it was hard to bear this for several hours in a row while the kids were frolicking in the pool

    Really kids friendly, clean and comfortable. Good breakfast

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Nice place to stay for family. Good service. A lot of activities to enjoy during stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Room are need some renovation.

    Fun place to stay during family vacation. Many entertainment and activities for families.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    It was very crowded and overwhelming at times. The room was a 'normal' hotel room, good size but not exactly a family room. With many toddlers around it would have been nice to have a step stool in the room. The desk swung out to be a table but you couldn't reach it from the couch nor were there any chairs (other than a office chair) With the pool being the main attraction there were very few places to hang up towels/swimsuits in the room.

    Nice choice of activities though crowded at times Close to Quebec aquarium. The second queen was a Murphy bed which we loved! Also great that the desk turned into a small table. Great that there were towels at the pool area so you didn't have to take the ones from the room

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Exactly what we were looking for.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Terrace
    • Stayed 4 nights
    • Submitted via mobile

    Buffet had a great selection. Just found some of it was cold. Wish you could upgrade to an all- inclusive option. Food included. The jungle gym area is great but very hot. Would just need a few fans.

    Loved the programming. Loved our room that had the balcony overlooking the pool area.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    Great stay!
    • Leisure trip
    • Family with young children
    • Studio with Three Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    I had a teenage granddaughter & her friend & I found the activities were geared more towards the younger children!! Amazing place nonetheless!

    My grandchildren had a lot to do to keep them busy & entertained!! Beds super comfortable!!!

    Stayed in March 2024

  • Reviewed: 9 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio with Three Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Looks like they are struggling with keeping cleaning staff. Hallways were dirty, needed vacuuming but rooms and pool area were very clean. Indoor climber needs repairs and seems not well maintained.

    Great family place, food and restaurant decent. Nice little mini getaway with the kids. Excellent family rooms with have three Murphy beds, which would allow for lots of play space for toddlers but separate beds for all.

    Stayed in December 2023

  • Reviewed: 9 January 2024

    9.0
    Superb
    • Family with young children
    • Queen Room with Two Queen Beds - Garden View
    • Stayed 1 night
    • Submitted via mobile

    There seemed to be repairs needed in certain areas surrounding the pool (there were orange cones installed in those areas for guests safety).

    Lots of fun activities for kids and adults alike. The room was clean and nice size. Beds were comfortable.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Expeensive restaurant

    Clean, animation for kids, fireplace is relaxing

    Stayed in January 2024

  • Reviewed: 8 January 2024

    8.0
    Like a little resort!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Too crowdy, no waterslides, not enough bogey in the morning for the checkout, it should be bring to the room when you are 5 and more! Need speciality’s cafe!

    Very nice installation! Lot of activities for kids, it would be could to pay more for a package deal with the meal included like a little resort!

    Stayed in January 2024

  • Reviewed: 7 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The music at the pool went on too late. Although the rooms have decent soundproofing, we could still hear the music until 11pm in our room.

    Lots for the kids to do, and loved that it was all included or inexpensive to participate.

    Stayed in January 2024

  • Reviewed: 11 December 2023

    7.0
    Overall was very happy, I wanted something geared for my grandkids and the hotel delivered.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights

    I was disappointed that the pool and ping pong tables that were in the pictures had been removed. We had some older kids with us that were really looking forward to those amenities.

    That it was geared to children with the play structure, splash pad and games rooms. The kids also enjoyed the activities like crown making, face painting, treasure hunt, etc.

    Stayed in December 2023

  • Reviewed: 6 December 2023

    9.0
    Great experience with kids under 6
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 5 nights

    My son developed some kind of allergy from the pool. I dont know if it was too much chloride, but he would complain his cheeks were burning in the last days of our stay. About the meals, just the scrambled eggs need some work - not tasty, and strange consistency and visuals.

    The activities by the pool were great. It was great when they left it warmed so we could really enjoy the pool environment. Although I read negative reviews, our buffet experience was great. My son had a blast we we specially loved mixing the mini pancakes with strawberry and chocolate syrup. The great selection of fruits was really positive for us. The room was confortable, clean and well organized.

    Stayed in November 2023

  • Reviewed: 4 December 2023

    7.0
    OK
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    Saturday night was clearly over booked, the pool was overfilling with people and the only safety guard at the pool went to play guitar on stage. Very concerning, no one was watching the pool and hot tub during that time.

    Pool

    Stayed in November 2023

  • Reviewed: 28 November 2023

    8.0
    Great place for family overall. Will look forward to staying there again with the kids!
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    With the amount of families they take, they have to consider expanding the pool. Luckily we were there from weekday to weekend and we were able to use on a weekday but we tried going there on a weekend and felt like sardines swimming in a can. Good thing they have the jacuzzi and splash area for the kids but I think they should consider expanding the pool to make the stay well rounded even on the weekends.

    Activities for the kids and proximity to other locations

    Stayed in October 2023

  • Reviewed: 27 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Some arcades, furniture, pool tiles are in the poor condition/ outdated. Also, there was a distinct poop smell at the pool

    Whole hotel is very kids- oriented. So if you travel with children, it is the perfect place

    Stayed in November 2023

  • Reviewed: 21 November 2023

    8.0
    Great pool area, friendly staff
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast buffet was a bit overpriced ($90 for a family of 4 with 2 small children). Price for the room was confirmed by email but was more money once checked in.

    Lots of activities for the kids, large clean room. Very friendly accommodating staff.

    Stayed in November 2023

  • Reviewed: 8 November 2023

    9.0
    It was a great and enjoyable
    • Leisure trip
    • Group
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Facilities are kid-friendly

    Stayed in November 2023

  • Reviewed: 30 October 2023

    9.0
    Good overall
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Noise

    The kids activities

    Stayed in October 2023

  • Reviewed: 26 September 2023

    9.0
    Great place for a getaway
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Dark face cloth for make up removal 😊

    Awesome customer service. Staff at bar and restaurant were 10/10. Merci Edith, Stéphanie, Gabriel et Marc. The rooms were super clean. Plus not having to walk on carpet is a major point. Beds were super comfy as well.

    Stayed in September 2023

Showing 1 – 25

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